All Systems Operational

Uptime over the past 90 days. View historical uptime.
Core Platform Operational
90 days ago
99.99 % uptime
Today
Payments API Operational
90 days ago
99.98 % uptime
Today
Payout API Operational
90 days ago
100.0 % uptime
Today
Payment Page Operational
90 days ago
100.0 % uptime
Today
Notification Service Operational
90 days ago
100.0 % uptime
Today
Tokenization Service Operational
90 days ago
100.0 % uptime
Today
EBANX Dashboard Operational
90 days ago
100.0 % uptime
Today
Developer Tools Operational
90 days ago
100.0 % uptime
Today
EBANX API Documentation Operational
90 days ago
100.0 % uptime
Today
Sandbox API Operational
90 days ago
100.0 % uptime
Today
Argentina Operational
90 days ago
100.0 % uptime
Today
E-Wallet Operational
90 days ago
100.0 % uptime
Today
Cards (credit/debit) Operational
90 days ago
100.0 % uptime
Today
Cash Operational
90 days ago
100.0 % uptime
Today
Bank Transfer Operational
90 days ago
100.0 % uptime
Today
Bolivia Operational
90 days ago
100.0 % uptime
Today
Cash Operational
90 days ago
100.0 % uptime
Today
Brazil Operational
90 days ago
99.97 % uptime
Today
PIX Operational
90 days ago
99.88 % uptime
Today
Cards (credit/debit) Operational
90 days ago
100.0 % uptime
Today
E-Wallet Operational
90 days ago
99.98 % uptime
Today
Boleto Operational
90 days ago
100.0 % uptime
Today
Bank Transfer Operational
90 days ago
100.0 % uptime
Today
Cash Operational
90 days ago
100.0 % uptime
Today
Chile Operational
90 days ago
100.0 % uptime
Today
Cards (credit/debit) Operational
90 days ago
100.0 % uptime
Today
E-Wallet Operational
90 days ago
100.0 % uptime
Today
ServiPag Operational
90 days ago
100.0 % uptime
Today
Bank Transfer Operational
90 days ago
100.0 % uptime
Today
Colombia Operational
90 days ago
99.98 % uptime
Today
Cards (credit/debit) Operational
90 days ago
100.0 % uptime
Today
E-Wallet Operational
90 days ago
99.94 % uptime
Today
Bank Transfer Operational
90 days ago
100.0 % uptime
Today
Cash Operational
90 days ago
100.0 % uptime
Today
Costa Rica Operational
90 days ago
100.0 % uptime
Today
Cards (credit/debit) Operational
90 days ago
100.0 % uptime
Today
Dominican Republic Operational
90 days ago
100.0 % uptime
Today
Cards (credit/debit) Operational
90 days ago
100.0 % uptime
Today
Ecuador Operational
90 days ago
100.0 % uptime
Today
SafetyPay Operational
90 days ago
100.0 % uptime
Today
Egypt Operational
90 days ago
100.0 % uptime
Today
Fawry Operational
90 days ago
100.0 % uptime
Today
Guatemala Operational
90 days ago
100.0 % uptime
Today
Cards (credit/debit) Operational
90 days ago
100.0 % uptime
Today
India Operational
90 days ago
100.0 % uptime
Today
E-Wallet Operational
90 days ago
100.0 % uptime
Today
Cards (credit/debit) Operational
90 days ago
100.0 % uptime
Today
Kenya Operational
90 days ago
100.0 % uptime
Today
E-Wallet Operational
90 days ago
100.0 % uptime
Today
Mexico Operational
90 days ago
99.98 % uptime
Today
Cards (credit/debit) Operational
90 days ago
100.0 % uptime
Today
Cash Operational
90 days ago
100.0 % uptime
Today
E-Wallet Operational
90 days ago
100.0 % uptime
Today
SPEI Operational
90 days ago
99.93 % uptime
Today
OXXO Operational
90 days ago
100.0 % uptime
Today
Nigeria Operational
90 days ago
100.0 % uptime
Today
Bank Transfer Operational
90 days ago
100.0 % uptime
Today
Cards (credit/debit) Operational
90 days ago
100.0 % uptime
Today
E-Wallet Operational
90 days ago
100.0 % uptime
Today
Panama Operational
90 days ago
100.0 % uptime
Today
Cards (credit/debit) Operational
90 days ago
100.0 % uptime
Today
Paraguay Operational
90 days ago
100.0 % uptime
Today
Cards (credit/debit) Operational
90 days ago
100.0 % uptime
Today
Peru Operational
90 days ago
100.0 % uptime
Today
Cards (credit/debit) Operational
90 days ago
100.0 % uptime
Today
PagoEfectivo Operational
90 days ago
100.0 % uptime
Today
SafetyPay Operational
90 days ago
100.0 % uptime
Today
E-Wallet Operational
90 days ago
100.0 % uptime
Today
Philippines Operational
90 days ago
100.0 % uptime
Today
E-Wallet Operational
90 days ago
100.0 % uptime
Today
South Africa Operational
90 days ago
100.0 % uptime
Today
Cards (credit/debit) Operational
90 days ago
100.0 % uptime
Today
E-Wallet Operational
90 days ago
100.0 % uptime
Today
Capitec Pay Operational
90 days ago
100.0 % uptime
Today
Uruguay Operational
90 days ago
100.0 % uptime
Today
Cards (credit/debit) Operational
90 days ago
100.0 % uptime
Today
E-Wallet Operational
90 days ago
100.0 % uptime
Today
E-Wallet Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

[México][PayOuts] SPEI Scheduled maintenance Jun 19, 2026 02:00-02:30 UTC

Payment method(s): SPEI
Country: México
Start: 2026-06-19 02:00 UTC
End: 2026-06-19 02:30 UTC

Impact: We would like to inform you about a scheduled maintenance activity conducted by one of our partners  on their service infrastructure. Merchants will be able to create payouts during this window, but EBANX will withhold the process until the partner's maintenance is over. After this period, the payouts created during the maintenance window will be processed normally.
Posted on Jun 17, 2026 - 14:22 UTC
Jun 18, 2026

No incidents reported today.

Jun 17, 2026

No incidents reported.

Jun 16, 2026

No incidents reported.

Jun 15, 2026
[Global][EBANX Dashboard] Partial Unavailability
Resolved - The incident is now resolved.
Jun 15, 16:53 UTC
Monitoring - The hotfix has been deployed, and we are continuing to monitor the situation.
Jun 15, 15:14 UTC
Update - We identified the root cause and deployed a hotfix. We're now monitoring to confirm the issue is resolved.
Jun 15, 14:44 UTC
Identified - We have identified the cause of the partial unavailability affecting the EBANX Dashboard. Our teams are actively working with our partners to restore full functionality.
Jun 15, 14:08 UTC
Jun 14, 2026
Title: [Colombia][PSE] Scheduled maintenance
Completed - The scheduled maintenance has been completed.
Jun 14, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 14, 02:00 UTC
Scheduled - Payment method(s): PSE
Country: Colombia
Start: 2026-06-14 02:00 UTC
End: 2026-06-14 10:00 UTC

Impact: We would like to inform you about a rescheduled technical maintenance activity conducted by one of our partners on the PSE service infrastructure. Despite all contingency measures, it is possible that occasional interruptions or temporary unavailability may occur in PSE transaction processing during this 8-hour window. Normal operations are expected to resume immediately following the completion of the maintenance.
Jun 12, 17:39 UTC
Jun 13, 2026

No incidents reported.

Jun 12, 2026

No incidents reported.

Jun 11, 2026
[Mexico][PayOut] SPEI Scheduled maintenance - Part 2
Completed - The scheduled maintenance has been completed.
Jun 11, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 11, 04:00 UTC
Scheduled - Description: Payment method(s): SPEI
Country: Mexico
Start [UTC]: 2026-06-11 04:00
End [UTC]: 2026-06-11 08:00

Impact: We would like to inform you about a scheduled maintenance activity conducted by one of our partners on their service infrastructure. Merchants will be able to create payouts during this window, but EBANX will withhold the process until the partner's maintenance is over. After this period, the payouts created during the maintenance window will be processed normally.
Jun 9, 14:30 UTC
Jun 10, 2026
[Mexico][PayOut] SPEI Scheduled maintenance - Part 1
Completed - The scheduled maintenance has been completed.
Jun 10, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 10, 11:00 UTC
Scheduled - Payment method(s): SPEI
Country: Mexico

Start: 2026-06-10 11:00 UTC
End: 2026-06-10 13:00 UTC

Impact: We would like to inform you about a scheduled maintenance activity conducted by one of our partners on their service infrastructure. Merchants will be able to create payouts during this window, but EBANX will withhold the process until the partner's maintenance is over. After this period, the payouts created during the maintenance window will be processed normally.
Jun 9, 14:30 UTC
Jun 9, 2026
[Egypt][Fawry] Scheduled maintenance
Completed - The scheduled maintenance has been completed.
Jun 9, 03:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 9, 01:00 UTC
Scheduled - Payment method(s): Fawry
Country: Egypt
Start: 2026-06-09 01:00 UTC
End: 2026-06-09 03:00 UTC

Impact: We would like to inform you about a scheduled maintenance activity conducted by Fawry on their network service infrastructure. Despite all contingency measures, it is possible that occasional interruptions or temporary unavailability may occur in Fawry transaction processing during this 2-hour window. Normal operations are expected to resume immediately following the completion of the maintenance.
Jun 8, 13:24 UTC
Jun 8, 2026
[Brazil][PIX] Pix services maintenance took more than expected
Resolved - PIX services have been fully restored.
Jun 8, 09:05 UTC
Update - Monitoring is ongoing to confirm that all services are fully stable.
Jun 8, 08:57 UTC
Update - Our team has brought all the PIX services back to normal.
We are currently monitoring the application status and health to ensure full stability.
Jun 8, 08:24 UTC
Monitoring - Our team has brought some PIX services back to normal.
We are currently monitoring the application status and health to ensure full stability.
Jun 8, 07:55 UTC
Update - Service restoration is currently underway. PIX services will resume as soon as they are fully back online.
Jun 8, 07:20 UTC
Update - We are actively working to restore the underlying services that support PIX operations. Service recovery is expected once this process is complete.
Jun 8, 06:49 UTC
Identified - The PIX maintenance window has exceeded the initial 20-minute estimate. We are working to reestablish PIX services as soon as possible. Pay-in, Pay-out, Payments, and Refunds remain unavailable.
Jun 8, 06:23 UTC
[Brazil][PIX] Scheduled maintenance for PIX services (Pay-in, Pay-out, Payments, and Refunds)
Completed - The scheduled maintenance has been completed.
Jun 8, 06:20 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 8, 06:00 UTC
Scheduled - Payment method(s): PIX
Country: Brazil
Start: 2026-06-08 06:00 UTC
End: 2026-06-08 06:20 UTC
Impact: Planned maintenance by an external provider is scheduled to improve PIX services. During the 20-minute window, all PIX operations (Pay-in, Pay-out, Payments, and Refunds) may experience temporary unavailability.
May 11, 15:30 UTC
[Paraguay][Cards] Scheduled maintenance
Completed - The scheduled maintenance has been completed.
Jun 8, 05:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 8, 05:00 UTC
Scheduled - Payment method(s): Credit / Debit Cards
Country: Paraguay
Start (UTC): 2026-06-08 05:00
End (UTC): 2026-06-08 05:15
Duration: 15 minutes

Impact: We would like to inform you about a scheduled maintenance window conducted by our partner Bancard. This maintenance exclusively affects credit and debit card transactions processed through their gateway. Despite all contingency measures, localized service intermittencies may occur on the VPOS payment button during this 15-minute period. Normal operations will be restored immediately after the partner completes the update.
Jun 6, 02:26 UTC
Jun 7, 2026
[South Africa][Capitec] Scheduled maintenance
Completed - The scheduled maintenance has been completed.
Jun 7, 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 6, 23:00 UTC
Scheduled - Payment method(s): Capitec Pay
Country: South Africa
Start: 2026-06-06 23:00 UTC
End: 2026-06-07 02:00 UTC

Impact: We would like to inform you about a scheduled maintenance on one of our partners, Capitec. This is an issuer maintenance that will only affect transactions utilizing Capitec services, including Capitec Pay, as well as credit and debit cards issued by them. Despite all contingency measures, occasional intermittencies or eventual rejections may occur for these specific Capitec payment methods during the window
Jun 5, 13:45 UTC
Jun 6, 2026
[Paraguay][Cards] Scheduled maintenance
Completed - The scheduled maintenance has been completed.
Jun 6, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 6, 07:30 UTC
Scheduled - Payment method(s): Credit / Debit Cards
Country: Paraguay
Start: 2026-06-06 07:30 UTC
End: 2026-06-06 08:00 UTC

Impact: We would like to inform you about a scheduled maintenance window conducted by our partner Bancard. This maintenance exclusively affects credit and debit card transactions processed through their gateway. Despite all contingency measures, localized service intermittencies may occur on the VPOS payment button during this 30-minute period. Normal operations will be restored immediately after the partner completes the update.
Jun 6, 02:26 UTC
[Mexico][Payouts] SPEI Scheduled maintenance
Completed - The scheduled maintenance has been completed.
Jun 6, 05:59 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 6, 03:00 UTC
Scheduled - Payment method(s): SPEI
Country: Mexico
Start: 2026-06-06 03:00 UTC
End: 2026-06-06 05:59 UTC

Impact: We would like to inform you about a scheduled maintenance window conducte with one of our partner on their telecommunications infrastructure. Merchants will be able to create payouts during this window, but EBANX will withhold the process until the partner's maintenance is over. After this period, the payouts created during the maintenance window will be processed normally.
Jun 6, 02:26 UTC
Jun 5, 2026

No incidents reported.

Jun 4, 2026

No incidents reported.

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