[Peru][PagoEfectivo] Scheduled Maintenance
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 27, 2026 - 04:01 UTC
Scheduled - Payment method(s): PagoEfectivo
Country: Peru
Start: 2026-08-27 04:00 UTC
End: 2026-08-27 05:00 UTC

Impact: We would like to inform you about a scheduled maintenance activity conducted by our partner in Peru, affecting PagoEfectivo. During the maintenance window delays in the transactions may occur. Normal operations are expected to resume immediately following the completion of the maintenance.
Aug 27, 2026 04:00-05:00 UTC
[Mexico][SPEI] Scheduled maintenance
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 27, 2026 - 04:00 UTC
Scheduled - Payment method(s): SPEI
Country: Mexico
Start: 2026-08-27 04:00 UTC
End: 2026-08-27 07:00 UTC

Impact: We would like to inform you about a scheduled maintenance will be performed by our partner in Mexico, affecting SPEI. During the window, the impact will be on SPEI pay-in and payout services , which may present unavailability. Normal operations are expected to resume right after the maintenance is completed.
Aug 27, 2026 04:00-07:00 UTC
Uptime over the past 90 days. View historical uptime.
Core Platform Operational
90 days ago
99.99 % uptime
Today
Payments API Operational
90 days ago
99.98 % uptime
Today
Payout API Operational
90 days ago
100.0 % uptime
Today
Payment Page Operational
90 days ago
100.0 % uptime
Today
Notification Service Operational
90 days ago
100.0 % uptime
Today
Tokenization Service Operational
90 days ago
100.0 % uptime
Today
EBANX Dashboard Operational
90 days ago
100.0 % uptime
Today
Developer Tools Operational
90 days ago
100.0 % uptime
Today
EBANX API Documentation Operational
90 days ago
100.0 % uptime
Today
Sandbox API Operational
90 days ago
100.0 % uptime
Today
Argentina Operational
90 days ago
100.0 % uptime
Today
E-Wallet Operational
90 days ago
100.0 % uptime
Today
Cards (credit/debit) Operational
90 days ago
100.0 % uptime
Today
Cash Operational
90 days ago
100.0 % uptime
Today
Bank Transfer Operational
90 days ago
100.0 % uptime
Today
Bolivia Operational
90 days ago
100.0 % uptime
Today
Cash Operational
90 days ago
100.0 % uptime
Today
Brazil Operational
90 days ago
99.96 % uptime
Today
PIX Operational
90 days ago
99.78 % uptime
Today
Cards (credit/debit) Operational
90 days ago
100.0 % uptime
Today
E-Wallet Operational
90 days ago
100.0 % uptime
Today
Boleto Operational
90 days ago
100.0 % uptime
Today
Bank Transfer Operational
90 days ago
100.0 % uptime
Today
Cash Operational
90 days ago
100.0 % uptime
Today
Chile Operational
90 days ago
99.99 % uptime
Today
Cards (credit/debit) Operational
90 days ago
99.97 % uptime
Today
E-Wallet Operational
90 days ago
100.0 % uptime
Today
ServiPag Operational
90 days ago
100.0 % uptime
Today
Bank Transfer Operational
90 days ago
100.0 % uptime
Today
Colombia Operational
90 days ago
99.99 % uptime
Today
Cards (credit/debit) Operational
90 days ago
99.98 % uptime
Today
E-Wallet Operational
90 days ago
99.99 % uptime
Today
Bank Transfer Operational
90 days ago
100.0 % uptime
Today
Cash Operational
90 days ago
100.0 % uptime
Today
Costa Rica Operational
90 days ago
100.0 % uptime
Today
Cards (credit/debit) Operational
90 days ago
100.0 % uptime
Today
Dominican Republic Operational
90 days ago
100.0 % uptime
Today
Cards (credit/debit) Operational
90 days ago
100.0 % uptime
Today
Ecuador Operational
90 days ago
100.0 % uptime
Today
SafetyPay Operational
90 days ago
100.0 % uptime
Today
Cards (credit/debit) Operational
90 days ago
100.0 % uptime
Today
Egypt Operational
90 days ago
100.0 % uptime
Today
Fawry Operational
90 days ago
100.0 % uptime
Today
Guatemala Operational
90 days ago
100.0 % uptime
Today
Cards (credit/debit) Operational
90 days ago
100.0 % uptime
Today
India Operational
90 days ago
100.0 % uptime
Today
E-Wallet Operational
90 days ago
100.0 % uptime
Today
Cards (credit/debit) Operational
90 days ago
100.0 % uptime
Today
Kenya Operational
90 days ago
100.0 % uptime
Today
E-Wallet Operational
90 days ago
100.0 % uptime
Today
Mexico Under Maintenance
90 days ago
99.99 % uptime
Today
Cards (credit/debit) Operational
90 days ago
100.0 % uptime
Today
Cash Operational
90 days ago
100.0 % uptime
Today
E-Wallet Operational
90 days ago
100.0 % uptime
Today
SPEI Under Maintenance
90 days ago
99.97 % uptime
Today
OXXO Operational
90 days ago
100.0 % uptime
Today
Nigeria Operational
90 days ago
100.0 % uptime
Today
Bank Transfer Operational
90 days ago
100.0 % uptime
Today
Cards (credit/debit) Operational
90 days ago
100.0 % uptime
Today
E-Wallet Operational
90 days ago
100.0 % uptime
Today
USSD Operational
90 days ago
100.0 % uptime
Today
Panama Operational
90 days ago
100.0 % uptime
Today
Cards (credit/debit) Operational
90 days ago
100.0 % uptime
Today
Paraguay Operational
90 days ago
100.0 % uptime
Today
Cards (credit/debit) Operational
90 days ago
100.0 % uptime
Today
Peru Under Maintenance
90 days ago
100.0 % uptime
Today
Cards (credit/debit) Operational
90 days ago
100.0 % uptime
Today
PagoEfectivo Under Maintenance
90 days ago
100.0 % uptime
Today
SafetyPay Operational
90 days ago
100.0 % uptime
Today
E-Wallet Operational
90 days ago
100.0 % uptime
Today
Bank Transfer Operational
90 days ago
100.0 % uptime
Today
Philippines Operational
90 days ago
100.0 % uptime
Today
E-Wallet Operational
90 days ago
100.0 % uptime
Today
South Africa Operational
90 days ago
100.0 % uptime
Today
Cards (credit/debit) Operational
90 days ago
100.0 % uptime
Today
E-Wallet Operational
90 days ago
100.0 % uptime
Today
Capitec Pay Operational
90 days ago
100.0 % uptime
Today
Uruguay Operational
90 days ago
100.0 % uptime
Today
Cards (credit/debit) Operational
90 days ago
100.0 % uptime
Today
E-Wallet Operational
90 days ago
100.0 % uptime
Today
E-Wallet Operational
90 days ago
100.0 % uptime
Today
Turkey Operational
90 days ago
100.0 % uptime
Today
Cards (credit/debit) Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

[Colombia][Bre-b] Scheduled maintenance Aug 27, 2026 08:00-10:00 UTC

Payment method(s): Bre-b
Country: Colombia
Start: 2026-08-27 08:00 UTC
End: 2026-08-27 10:00 UTC

Impact: A scheduled maintenance will be performed by our partner in Colombia, affecting Bre-B only. During the window, the impact will be on payment creation and payment confirmation, which may present unavailability. Normal operations are expected to resume right after the maintenance is completed.
Posted on Aug 26, 2026 - 13:33 UTC

[Colombia][Bre-b] Scheduled maintenance Aug 28, 2026 03:00-04:00 UTC

Payment method(s): Bre-B
Country: Colombia
Start: 2026-08-28 03:00 UTC
End: 2026-08-28 04:00 UTC

Impact: We would like to inform you about a scheduled maintenance will be performed by our partner in Colombia, affecting Bre-B. During the window, the impact will be on payment creation and payment confirmation, which may present intermittent delays and failures. Normal operations are expected to resume right after the maintenance is completed.
Posted on Aug 25, 2026 - 13:58 UTC

Aug 27, 2026

Unresolved incidents: [Peru][PagoEfectivo] Scheduled Maintenance, [Mexico][SPEI] Scheduled maintenance.

Aug 26, 2026

[Argentina][Cards] Scheduled maintenance
Completed - The scheduled maintenance has been completed.
Aug 26, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 26, 04:00 UTC
Scheduled - Payment method(s): Cards
Country: Argentina
Start: 2026-08-26 04:00 UTC
End: 2026-08-26 12:00 UTC

Impact: A scheduled maintenance will be performed by our partner in Argentina, affecting Cards . During the window, the impact will be on payment authorization, payment confirmation and refunds, which may present delays. Normal operations are expected to resume right after the maintenance is completed.
Aug 20, 12:21 UTC
[Peru][Bank Transfer][Payouts] Scheduled maintenance
Completed - The scheduled maintenance has been completed.
Aug 26, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 26, 05:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Aug 25, 21:39 UTC
Scheduled - Payment method(s) : Bank Transfer
Country: Peru
Start: 2026-08-26 05:00 UTC
End: 2026-08-26 07:00 UTC

Impact: A scheduled maintenance will be performed by one of our local payment partners in Peru, affecting Bank Transfer. During the window, the impact will be on payouts, which may present failures and declines. Normal operations are expected to resume right after the maintenance is completed.
Aug 25, 21:38 UTC

Aug 25, 2026

[India][Cards][UPI] Scheduled maintenance
Completed - The scheduled maintenance has been completed.
Aug 25, 20:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 25, 19:30 UTC
Scheduled - Payment method(s): Cards and UPI
Country: India
Start: 2026-08-25 19:30 UTC
End: 2026-08-25 20:30 UTC

Impact: A scheduled maintenance will be performed by one of our partner in India, affecting Cards and UPI. During the window, the impact will be on payment creation and payment confirmation, which may present intermittent delays and failures. Normal operations are expected to resume right after the maintenance is completed.
Aug 24, 20:22 UTC

Aug 24, 2026

[Colombia][Bre-b] Scheduled maintenance
Completed - The scheduled maintenance has been completed.
Aug 24, 09:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 24, 08:00 UTC
Scheduled - Payment method(s): Bre-b
Country: Colombia
Start: 2026-08-24 08:00 UTC
End: 2026-08-24 09:30 UTC

Impact: We would like to inform you about a scheduled maintenance will be performed by one of our partner in Colombia, affecting Bre-B. During the window, the impact will be on payment creation and payment confirmation, which may present intermittent delays and failures. Normal operations are expected to resume right after the maintenance is completed.
Aug 17, 18:34 UTC
[Colombia][PSE] Scheduled maintenance - Part 2
Completed - The scheduled maintenance has been completed.
Aug 24, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 24, 06:00 UTC
Scheduled - Payment method(s): PSE
Country: Colombia
Start: 2026-08-24 06:00 UTC
End: 2026-08-24 09:00 UTC

Impact: We would like to inform you about a  scheduled maintenance will be performed by one of our partner in Colombia, affecting PSE. During the window, the impact will be on payment creation and payment confirmation, which may present intermittent delays, failures, and declines. Normal operations are expected to resume right after the maintenance is completed.
Aug 21, 18:33 UTC
[Colombia][PSE] Scheduled maintenance - part 1
Completed - The scheduled maintenance has been completed.
Aug 24, 03:10 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 24, 03:00 UTC
Scheduled - Payment method(s): PSE
Country: Colombia
Start: 2026-08-24 03:00 UTC
End: 2026-08-24 03:10 UTC

Impact: We would like to inform you about a scheduled maintenance will be performed by one of our partner in Colombia, affecting PSE. During the window, the impact will be on payment creation and payment confirmation, which may present intermittent delays, failures, and declines. Normal operations are expected to resume right after the maintenance is completed.
Aug 21, 18:33 UTC

Aug 23, 2026

[Brazil][PIX] Payment processing degradation
Resolved - This incident has been resolved. PIX transactions are processing normally, including transfers using PIX keys and QR code payments. Conversion rates have returned to expected levels.
Aug 23, 12:07 UTC
Monitoring - PIX transactions are recovering and conversion rates are now increasing. We are monitoring closely to confirm full recovery and will share a final update once the incident is resolved.
Aug 23, 12:01 UTC
Update - The incident affecting PIX transactions is still under investigation. The issue appears to be at the PIX network infrastructure level and is being handled at that level. At this time, any PIX transfer using a PIX key is failing, including QR code payments. Transfers made via bank account details (agency/account) remain functional. We continue to monitor closely and will share further updates as more information becomes available.
Aug 23, 11:47 UTC
Investigating - The issue is still ongoing. We continue to closely monitor the situation and will share further updates as more information becomes available.
Aug 23, 11:06 UTC
Identified - We are experiencing degradation affecting PIX transactions. Our teams are actively investigating the issue, which may result in processing delays or failures.
Aug 23, 10:02 UTC
[Brazil][PIX] Payment processing degradation
Resolved - Payment method(s): PIX
Country: Brazil
Impact: The issue affecting PIX payment processing has been resolved, and services are now operating normally.
Aug 23, 03:26 UTC
Investigating - Payment method(s): PIX
Country: Brazil
Impact: We are observing degradation affecting PIX transactions. Our teams are actively investigating the cause, which may result in processing delays or failures.
Aug 23, 02:56 UTC

Aug 22, 2026

[Colombia][PSE] Scheduled maintenance
Completed - The scheduled maintenance has been completed.
Aug 22, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 22, 02:00 UTC
Scheduled - Payment method(s): PSE
Country: Colombia
Start: 2026-08-22 02:00 UTC
End: 2026-08-22 10:00 UTC

Impact: We would like to inform you about a scheduled maintenance will be performed by one of our partner in Colombia, affecting PSE. During the window, the impact will be on payment confirmation, which may present intermittent delays. Normal operations are expected to resume right after the maintenance is completed.
Aug 18, 17:05 UTC
[Colombia][PSE] Scheduled maintenance - PART 2
Completed - The scheduled maintenance has been completed.
Aug 22, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 22, 05:00 UTC
Scheduled - Payment method(s): PSE
Country: Colombia
Start: 2026-08-22 05:00 UTC
End: 2026-08-22 08:00 UTC

Impact: We would like to inform you about a scheduled maintenance will be performed by our partner in Colombia, affecting PSE . During the window, the impact will be on payment confirmation and payment creation, which may present intermittent delays and failures. Normal operations are expected to resume right after the maintenance is completed.
Aug 20, 12:59 UTC
[Ecuador][Cards] Scheduled maintenance
Completed - The scheduled maintenance has been completed.
Aug 22, 07:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 22, 04:00 UTC
Scheduled - Payment method(s): Cards
Country: Ecuador
Start: 2026-08-22 04:00 UTC
End: 2026-08-22 07:30 UTC

Impact: We would like to inform you about a scheduled maintenance activity performed by our partner in Ecuador, consisting of contingency activation and failback tests on the Interdin authorizing center. During the maintenance window brief intermittencies may occur while the tests are being performed. Transactions on other card networks are expected to remain unaffected. Normal operations are expected to resume immediately following the completion of the maintenance.
Aug 17, 17:15 UTC
[South Africa][CapitecPay] Scheduled maintenance
Completed - The scheduled maintenance has been completed.
Aug 22, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 21, 23:00 UTC
Scheduled - Payment method(s): Capitec Pay
Country: South Africa
Start: 2026-08-21 23:00 UTC
End: 2026-08-22 00:00 UTC

Impact: We would like to inform you about a scheduled maintenance will be performed by one of our local payment partners in South Africa, affecting Capitec Pay. During the window, the impact will be on payment confirmation, which may present intermittent delays and failures. Normal operations are expected to resume right after the maintenance is completed.
Aug 21, 18:33 UTC

Aug 21, 2026

Aug 20, 2026

[Ecuador ][Cards] Scheduled maintenance
Completed - The scheduled maintenance has been completed.
Aug 20, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 20, 05:00 UTC
Scheduled - Payment method(s): Cards
Country: Ecuador
Start: 2026-08-20 05:00 UTC
End: 2026-08-20 09:00 UTC

Impact: We are reviewing a scheduled maintenance will be performed by a local card network in Ecuador, affecting Cards only. During the window, payment creation and payment confirmation may experience intermittent declines or timeouts. Normal operations are expected to resume right after the maintenance is completed.
Aug 14, 16:12 UTC
[Peru][Payouts] Scheduled maintenance
Completed - The scheduled maintenance has been completed.
Aug 20, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 20, 05:01 UTC
Scheduled - Payment method(s): E-wallet
Country: Peru
Start: 2026-08-20 05:00 UTC
End: 2026-08-20 07:00 UTC

Impact: A scheduled maintenance will be performed by one of our local payment partners in Peru, affecting payouts. During the window, the impact will be on payment creation and payment confirmation, which may present intermittent delays and failures. Normal operations are expected to resume right after the maintenance is completed.
Aug 19, 22:43 UTC
[Peru][PagoEfectivo] Scheduled maintenance
Completed - The scheduled maintenance has been completed.
Aug 20, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 20, 04:00 UTC
Scheduled - Payment method(s): PagoEfectivo
Country: Peru
Start: 2026-08-20 04:00 UTC
End: 2026-08-20 06:00 UTC

Impact: We would like to inform you about a scheduled maintenance will be performed by our partner in Peru, affecting PagoEfectivo only. During the window, intermittency may occur during payment creation and payment confirmation. Normal operations are expected to resume right after the maintenance is completed.
Aug 13, 19:12 UTC

Aug 19, 2026

No incidents reported.

Aug 18, 2026

[Brazil][PIX] Conversion rate reduction
Resolved - This incident has been resolved.
Aug 18, 20:13 UTC
Monitoring - The issue has been identified and a fix has been applied. We are monitoring closely to confirm full recovery
Aug 18, 20:09 UTC
Investigating - Payment method(s): PIX
Country: Brazil
Impact: We are observing a slight reduction in PIX conversion rates due to failures at two of our partner PSPs (Itaú and PicPay). Our teams are actively working with these partners to resolve the issue and restore full service.
Aug 18, 20:06 UTC
[Ecuador][Cards] Scheduled maintenance
Completed - The scheduled maintenance has been completed.
Aug 18, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 18, 05:00 UTC
Scheduled - Payment method(s): Cards
Country: Ecuador
Start: 2026-08-18 05:00 UTC
End: 2026-08-18 09:00 UTC

Impact: We would like to inform you about a scheduled maintenance will be performed by a local card network in Ecuador, affecting Cards only. During the window, payment creation and payment confirmation may experience intermittent declines or timeouts. Normal operations are expected to resume right after the maintenance is completed.
Aug 17, 17:07 UTC
[Peru][PagoEfectivo] Scheduled maintenance
Completed - The scheduled maintenance has been completed.
Aug 18, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 18, 04:00 UTC
Scheduled - Payment method(s): PagoEfectivo
Country: Peru
Start: 2026-08-18 04:00 UTC
End: 2026-08-18 06:00 UTC

Impact: A scheduled maintenance on will be performed by our partner in Peru. During the window, the impact will be on PagoEfectivo payment creation and payment confirmation, which may present delays. Normal operations are expected to resume right after the maintenance is completed.
Aug 17, 18:33 UTC

Aug 17, 2026

[Peru][PagoEfectivo] Scheduled maintenance
Completed - The scheduled maintenance has been completed.
Aug 17, 18:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 17, 16:00 UTC
Scheduled - Payment method(s): PagoEfectivo
Country: Peru
Start: 2026-08-17 16:00 UTC
End: 2026-08-17 18:00 UTC

Impact: We would like to inform you about a scheduled maintenance will be performed by one of our partner in Peru, affecting PagoEfectivo only. During the window, intermittent declines or timeouts may affect payment creation and payment confirmation for PagoEfectivo transactions. Normal operations are expected to resume right after the maintenance is completed.
Aug 13, 19:12 UTC
[Colombia][Bre-B] Scheduled maintenance
Completed - The scheduled maintenance has been completed.
Aug 17, 09:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 17, 08:00 UTC
Scheduled - Payment method(s): Bre-B
Country: Colombia
Start: 2026-08-17 08:00 UTC
End: 2026-08-17 09:30 UTC

Impact: We would like to inform you about a scheduled maintenance conducted by Banco de la República on the Bre-B Centralized Directory (DICE) production environment in Colombia. During this period, DICE services will be unavailable for up to 30 minutes, which may result in the temporary unavailability of Bre-B pay-in Services. Normal operations are expected to resume immediately following the completion of the maintenance.
Aug 7, 14:32 UTC
[Colombia][PSE] Scheduled maintenance
Completed - The scheduled maintenance has been completed.
Aug 17, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 17, 06:00 UTC
Scheduled - Payment method(s): PSE
Country: Colombia
Start: 2026-08-17 06:00 UTC
End: 2026-08-17 09:00 UTC

Impact: We would like to inform you about a recurring maintenance activity performed by one of our partner in Colombia on the PSE service. During the maintenance windows, transactional intermittencies may occur on payment creation and payment confirmations, with no full service outage expected. Normal operations are expected to resume immediately following the completion of the maintenance.
Aug 14, 17:43 UTC

Aug 16, 2026

[Colombia][Bre-b] Scheduled maintenance
Completed - The scheduled maintenance has been completed.
Aug 16, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 16, 07:00 UTC
Scheduled - Payment method(s): Bre-b
Country: Colombia
Start: 2026-08-16 07:00 UTC
End: 2026-08-16 11:00 UTC

Impact: We would like to inform you about a scheduled maintenance will be performed by one of our partner in Colombia, affecting Bre-B only. During the window, intermittent delays or failures may occur for payment confirmation. Normal operations are expected to resume right after the maintenance is completed.
Aug 14, 16:22 UTC

Aug 15, 2026

[Paraguay][Cards] Scheduled maintenance
Completed - The scheduled maintenance has been completed.
Aug 15, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 15, 01:00 UTC
Scheduled - Payment method(s): Cards
Country: Paraguay
Start: 2026-08-15 01:00 UTC
End: 2026-08-15 04:00 UTC

Impact: We would like to inform you about a scheduled maintenance will be performed by one of our partner in Paraguay, affecting Cards only. During the window, card transaction may experience intermittencies or declines. Normal operations are expected to resume right after the maintenance is completed.
Aug 14, 17:11 UTC

Aug 14, 2026

[Colombia][Bre-b] Scheduled maintenance
Completed - The scheduled maintenance has been completed.
Aug 14, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 14, 03:00 UTC
Scheduled - Description:
Payment method(s): Bre-b
Country: Colombia
Start: 2026-08-14 03:00 UTC
End: 2026-08-14 04:00 UTC

Impact: We would like to inform you about a scheduled maintenance will be performed by a local payment partner in Colombia, affecting Bre-B only. During the window, Bre-b pay in services may experience temporary unavailability. Normal operations are expected to resume right after the maintenance is completed.
Aug 13, 20:52 UTC

Aug 13, 2026

[Nigeria][USSD] Payment Processing Degradation
Resolved - This incident has been resolved.
Aug 13, 21:46 UTC
Identified - Payment method(s): USSD
Country: Nigeria
Impact: We are currently experiencing a degradation in payment processing for transactions in Nigeria. Payments may experience timeouts, resulting in failed or delayed transaction processing.

Our team is actively investigating the issue and working to restore normal payment processing.
Aug 13, 20:57 UTC
[Mexico][SPEI] Scheduled maintenance
Completed - The scheduled maintenance has been completed.
Aug 13, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 13, 03:01 UTC
Scheduled - Payment method(s): SPEI
Country: Mexico
Start: 2026-08-13 03:00 UTC
End: 2026-08-13 08:00 UTC

Impact: We would like to inform you about a scheduled maintenance activity conducted by our partner Arcus in Mexico. During the maintenance window, SPEI pay-in and payout services may experience temporary unavailability or occasional intermittencies. Normal operations are expected to resume immediately following the completion of the maintenance
Aug 10, 19:29 UTC
[Peru][PagoEfectivo] Scheduled maintenance
Completed - The scheduled maintenance has been completed.
Aug 13, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 13, 04:00 UTC
Scheduled - Payment method(s): PagoEfectivo
Country: Peru
Start: 2026-08-13 04:00 UTC
End: 2026-08-13 05:00 UTC

Impact: We would like to inform you about a scheduled maintenance will be performed by a payment partner in Peru, affecting PagoEfectivo only. During the window, delays or failures may occur during payment creation, payment confirmation. Normal operations are expected to resume right after the maintenance is completed.
Aug 12, 18:37 UTC
[Ecuador][Cards] Scheduled maintenance
Completed - The scheduled maintenance has been completed.
Aug 13, 03:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 13, 00:00 UTC
Scheduled - Payment method(s): Cards
Country: Ecuador
Start: 2026-08-13 00:00 UTC
End: 2026-08-13 03:00 UTC

We would like to inform you about a scheduled maintenance activity performed by our partner on the Medianet network in Ecuador, involving an operating system upgrade of its transactional core servers. During the maintenance window, credit and debit card transactions routed through this network may experience intermittent failures or increased response times, but the operation should continue. Normal operations are expected to resume immediately following the completion of the maintenance.
Aug 12, 18:25 UTC
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