All Systems Operational

Core Platform Operational
90 days ago
99.99 % uptime
Today
Payments API Operational
90 days ago
99.98 % uptime
Today
Payout API Operational
90 days ago
100.0 % uptime
Today
Payment Page Operational
90 days ago
100.0 % uptime
Today
Notification Service Operational
90 days ago
100.0 % uptime
Today
Tokenization Service Operational
90 days ago
100.0 % uptime
Today
EBANX Dashboard Operational
90 days ago
100.0 % uptime
Today
Developer Tools Operational
90 days ago
100.0 % uptime
Today
EBANX API Documentation Operational
90 days ago
100.0 % uptime
Today
Sandbox API Operational
90 days ago
100.0 % uptime
Today
Argentina Operational
90 days ago
100.0 % uptime
Today
E-Wallet Operational
90 days ago
100.0 % uptime
Today
Cards (credit/debit) Operational
90 days ago
100.0 % uptime
Today
Cash Operational
90 days ago
100.0 % uptime
Today
Bank Transfer Operational
90 days ago
100.0 % uptime
Today
Bolivia Operational
90 days ago
100.0 % uptime
Today
Cash Operational
90 days ago
100.0 % uptime
Today
Brazil Operational
90 days ago
99.99 % uptime
Today
PIX Operational
90 days ago
99.97 % uptime
Today
Cards (credit/debit) Operational
90 days ago
100.0 % uptime
Today
E-Wallet Operational
90 days ago
99.98 % uptime
Today
Boleto Operational
90 days ago
100.0 % uptime
Today
Bank Transfer Operational
90 days ago
100.0 % uptime
Today
Cash Operational
90 days ago
100.0 % uptime
Today
Chile Operational
90 days ago
100.0 % uptime
Today
Cards (credit/debit) Operational
90 days ago
100.0 % uptime
Today
E-Wallet Operational
90 days ago
100.0 % uptime
Today
ServiPag Operational
90 days ago
100.0 % uptime
Today
Bank Transfer Operational
90 days ago
100.0 % uptime
Today
Colombia Operational
90 days ago
99.98 % uptime
Today
Cards (credit/debit) Operational
90 days ago
100.0 % uptime
Today
E-Wallet Operational
90 days ago
99.94 % uptime
Today
Bank Transfer Operational
90 days ago
100.0 % uptime
Today
Cash Operational
90 days ago
100.0 % uptime
Today
Costa Rica Operational
90 days ago
100.0 % uptime
Today
Cards (credit/debit) Operational
90 days ago
100.0 % uptime
Today
Dominican Republic Operational
90 days ago
100.0 % uptime
Today
Cards (credit/debit) Operational
90 days ago
100.0 % uptime
Today
Ecuador Operational
90 days ago
100.0 % uptime
Today
SafetyPay Operational
90 days ago
100.0 % uptime
Today
Egypt Operational
90 days ago
100.0 % uptime
Today
Fawry Operational
90 days ago
100.0 % uptime
Today
Guatemala Operational
90 days ago
100.0 % uptime
Today
Cards (credit/debit) Operational
90 days ago
100.0 % uptime
Today
India Operational
90 days ago
100.0 % uptime
Today
E-Wallet Operational
90 days ago
100.0 % uptime
Today
Cards (credit/debit) Operational
90 days ago
100.0 % uptime
Today
Kenya Operational
90 days ago
100.0 % uptime
Today
E-Wallet Operational
90 days ago
100.0 % uptime
Today
Mexico Operational
90 days ago
99.98 % uptime
Today
Cards (credit/debit) Operational
90 days ago
100.0 % uptime
Today
Cash Operational
90 days ago
100.0 % uptime
Today
E-Wallet Operational
90 days ago
100.0 % uptime
Today
SPEI Operational
90 days ago
99.93 % uptime
Today
OXXO Operational
90 days ago
100.0 % uptime
Today
Nigeria Operational
90 days ago
100.0 % uptime
Today
Bank Transfer Operational
90 days ago
100.0 % uptime
Today
Cards (credit/debit) Operational
90 days ago
100.0 % uptime
Today
E-Wallet Operational
90 days ago
100.0 % uptime
Today
Panama Operational
90 days ago
100.0 % uptime
Today
Cards (credit/debit) Operational
90 days ago
100.0 % uptime
Today
Paraguay Operational
90 days ago
100.0 % uptime
Today
Cards (credit/debit) Operational
90 days ago
100.0 % uptime
Today
Peru Operational
90 days ago
100.0 % uptime
Today
Cards (credit/debit) Operational
90 days ago
100.0 % uptime
Today
PagoEfectivo Operational
90 days ago
100.0 % uptime
Today
SafetyPay Operational
90 days ago
100.0 % uptime
Today
E-Wallet Operational
90 days ago
100.0 % uptime
Today
Philippines Operational
90 days ago
100.0 % uptime
Today
E-Wallet Operational
90 days ago
100.0 % uptime
Today
South Africa Operational
90 days ago
100.0 % uptime
Today
Cards (credit/debit) Operational
90 days ago
100.0 % uptime
Today
E-Wallet Operational
90 days ago
100.0 % uptime
Today
Capitec Pay Operational
90 days ago
100.0 % uptime
Today
Uruguay Operational
90 days ago
100.0 % uptime
Today
Cards (credit/debit) Operational
90 days ago
100.0 % uptime
Today
E-Wallet Operational
90 days ago
100.0 % uptime
Today
E-Wallet Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

[Mexico] [PayOuts]SPEI Scheduled maintenance May 28, 2026 04:00-08:00 UTC

Payment method(s): SPEI
Country: Mexico
Start: 2026-05-28 04:00 UTC
End: 2026-05-28 08:00 UTC

Impact: Merchants will be able to create payouts during this window, but EBANX will withhold the process until the partner's maintenance is over. After this period, the payouts created during the maintenance window will be processed normally.

Posted on May 26, 2026 - 16:43 UTC

[Brazil][PIX] Scheduled maintenance for PIX services (Pay-in, Pay-out, Payments, and Refunds) Jun 8, 2026 06:00-06:20 UTC

Payment method(s): PIX
Country: Brazil
Start: 2026-06-08 06:00 UTC
End: 2026-06-08 06:20 UTC
Impact: Planned maintenance by an external provider is scheduled to improve PIX services. During the 20-minute window, all PIX operations (Pay-in, Pay-out, Payments, and Refunds) may experience temporary unavailability.

Posted on May 11, 2026 - 15:30 UTC
May 27, 2026
Completed - The scheduled maintenance has been completed.
May 27, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 26, 23:00 UTC
Scheduled - Description:
Payment method(s): All Capitec Services
Country: South África
Start: 2026-05-26 23:00 UTC
End: 2026-05-27 00:00 UTC

Impact: We would like to inform you about a scheduled maintenance on one of our partners, Capitec. This is an issuer maintenance that will only affect transactions utilizing Capitec services, including Capitec Pay, as well as credit and debit cards issued by them. Despite all EBANX contingency measures, occasional intermittencies or eventual rejections may occur for these specific Capitec payment methods during the window

May 26, 16:27 UTC
May 26, 2026
May 25, 2026
Completed - The scheduled maintenance has been completed.
May 25, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 25, 06:00 UTC
Scheduled - Payment method(s): PSE
Country: Colombia
Start: 2026-05-25 06:00 UTC End: 2026-05-25 09:00 UTC
Impact: We would like to inform you about a scheduled maintenance on the PSE payment processing infrastructure in Colombia. Despite all contingency measures, it is possible that occasional intermittencies or temporary rejections may occur in PSE transaction processing during this window.

May 21, 14:24 UTC
May 24, 2026
Completed - The scheduled maintenance has been completed.
May 24, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 24, 02:00 UTC
Scheduled - Payment method(s): PSE
Country: Colombia
Start: 2026-05-24 02:00 UTC
End: 2026-05-24 10:00 UTC
Impact: PSE (Bank Transfer) payment processing may experience intermittent degradation, potentially leading to transaction rejections during the maintenance window.

May 8, 14:52 UTC
May 23, 2026
Completed - The scheduled maintenance has been completed.
May 23, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 23, 06:00 UTC
Scheduled - Payment method: SPEI (instant payment)
Country: Mexico
Start (UTC): 2026-05-23 06:00 AM
End (UTC): 2026-05-23 10:00 AM
Impact: Merchants will be able to create payouts during this window, but EBANX will withhold the process until the partner's maintenance is over. After this period, the payouts created during the maintenance window will be processed normally.

May 21, 18:31 UTC
May 22, 2026
Completed - The scheduled maintenance has been completed.
May 22, 15:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 22, 15:00 UTC
Scheduled - Payment method(s): G-Cash, PayMaya and QRPH
Country: Philippines
Start: 2026-05-22 15:00 UTC
End: 2026-05-22 15:30 UTC
Impact: We would like to inform you about a scheduled maintenance activity on the BancNet local processing network. During this brief 30-minute window, local services including G-Cash, PayMaya and QRPH payments will be temporarily unavailable. Services are expected to be fully restored as soon as the maintenance is completed.

May 22, 13:42 UTC
May 21, 2026

No incidents reported.

May 20, 2026

No incidents reported.

May 19, 2026
Completed - The scheduled maintenance has been completed.
May 19, 05:10 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 19, 05:00 UTC
Scheduled - Payment method(s): Cards (credit/debit)
Country: Colombia
Start: 2026-05-19 05:00 UTC
End: 2026-05-19 05:10 UTC
Impact: A scheduled update for an external provider may cause temporary unavailability for card payments in Colombia for approximately 10 minutes. Transactions attempted during this period may need to be retried.

May 5, 16:28 UTC
Resolved - Services are now operating normally. We will continue to monitor the stability of transactions.
May 19, 04:15 UTC
Monitoring - Payment method: Pagosnet
Country: Bolivia
Impact: We have identified the cause of intermittent timeouts and increased failure rates affecting Pagosnet transactions. Our teams are actively working with our partners to resolve the issue and restore normal processing performance. Merchants may experience delayed responses or unsuccessful payment attempts.

May 18, 22:28 UTC
Completed - The scheduled maintenance has been completed.
May 19, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 18, 23:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
May 18, 21:17 UTC
Scheduled - Payment method(s): Capitec Pay
Country: South Africa
Start: 2026-05-18 23:00 UTC
End: 2026-05-19 00:00 UTC
Impact: We would like to inform you about a scheduled maintenance on one of our partners, Capitec. This is an issuer maintenance that will only affect transactions utilizing Capitec services, including Capitec Pay, as well as credit and debit cards issued by them. Despite all EBANX contingency measures, occasional intermittencies or eventual rejections may occur for these specific Capitec payment methods during the window.

May 18, 21:15 UTC
May 18, 2026
Completed - The scheduled maintenance has been completed.
May 18, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 18, 03:00 UTC
Scheduled - Payment method(s): PSE
Country: Colombia
Start: 2026-05-18 03:00 UTC
End: 2026-05-18 09:00 UTC
Impact: PSE (Bank Transfer) payment processing may experience intermittent degradation, potentially leading to transaction rejections during the maintenance window.

May 15, 14:45 UTC
May 17, 2026
Completed - The scheduled maintenance has been completed.
May 17, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 17, 05:00 UTC
Scheduled - Payment method: DEBIN
Country: Argentina
Start: May 17th 5:00 UTC
End: May 17th 11:00 UTC

Impact: Merchants will be able to create payouts during this window, but EBANX will withhold the process until the partner's maintenance is over. After this period, the payouts created during the maintenance window will be processed normally.

Apr 6, 13:46 UTC
Completed - The scheduled maintenance has been completed.
May 17, 05:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 17, 04:00 UTC
Scheduled - Payment method(s): Instant Transfers
Country: Peru
Start: 2026-05-17 04:00 UTC
End: 2026-05-17 05:30 UTC
Impact: Merchants can create payouts normally. The partner will remain operational with some intermittency, during this period. EBANX will safely withhold the processing until the maintenance concludes, and then process all queued payouts normally.

May 15, 19:31 UTC
Completed - The scheduled maintenance has been completed.
May 17, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 17, 01:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
May 15, 23:38 UTC
Scheduled - Payment method(s): All Capitec Services
Country: South Africa
Start: 2026-05-17 01:00 UTC
End: 2026-05-17 04:00 UTC
Impact: We would like to inform you about a scheduled maintenance on one of our partners, Capitec. This is an issuer maintenance that will only affect transactions utilizing Capitec services, including Capitec Pay, as well as credit and debit cards issued by them. Despite all EBANX contingency measures, occasional intermittencies or eventual rejections may occur for these specific Capitec payment methods during the window.

May 15, 23:37 UTC
May 16, 2026

No incidents reported.

May 15, 2026
Completed - The scheduled maintenance has been completed.
May 15, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 15, 02:00 UTC
Scheduled - Payment method(s): Fawry Pay
Country: Egypt
Start: 2026-05-15 02:00 UTC
End: 2026-05-15 05:00 UTC
Impact: During planned maintenance by an external provider, Fawry payment services may experience temporary unavailability or intermittent disruptions.

May 13, 11:56 UTC
May 14, 2026
Completed - The scheduled maintenance has been completed.
May 14, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 14, 02:00 UTC
Scheduled - Payment method(s): SPEI (PayIn and PayOut)
Country: Mexico
Start: 2026-05-14 02:00 UTC
End: 2026-05-14 08:00 UTC
Impact: SPEI PayIn and PayOut transactions will be unavailable during the maintenance window.

May 8, 19:51 UTC
May 13, 2026

No incidents reported.