All Systems Operational

Uptime over the past 90 days. View historical uptime.
Core Platform Operational
90 days ago
99.98 % uptime
Today
Payments API Operational
90 days ago
99.94 % uptime
Today
Payout API Operational
90 days ago
100.0 % uptime
Today
Payment Page Operational
90 days ago
100.0 % uptime
Today
Notification Service Operational
90 days ago
99.99 % uptime
Today
Tokenization Service Operational
90 days ago
100.0 % uptime
Today
EBANX Dashboard Operational
90 days ago
100.0 % uptime
Today
Developer Tools Operational
90 days ago
100.0 % uptime
Today
EBANX API Documentation Operational
90 days ago
100.0 % uptime
Today
Sandbox API Operational
90 days ago
100.0 % uptime
Today
Argentina Operational
90 days ago
100.0 % uptime
Today
E-Wallet Operational
90 days ago
100.0 % uptime
Today
Cards (credit/debit) Operational
90 days ago
100.0 % uptime
Today
Cash Operational
90 days ago
100.0 % uptime
Today
Bank Transfer Operational
90 days ago
100.0 % uptime
Today
Bolivia Operational
90 days ago
100.0 % uptime
Today
Cash Operational
90 days ago
100.0 % uptime
Today
Brazil Operational
90 days ago
99.97 % uptime
Today
PIX Operational
90 days ago
99.92 % uptime
Today
Cards (credit/debit) Operational
90 days ago
100.0 % uptime
Today
E-Wallet Operational
90 days ago
99.93 % uptime
Today
Boleto Operational
90 days ago
100.0 % uptime
Today
Bank Transfer Operational
90 days ago
100.0 % uptime
Today
Cash Operational
90 days ago
100.0 % uptime
Today
Chile Operational
90 days ago
100.0 % uptime
Today
Cards (credit/debit) Operational
90 days ago
100.0 % uptime
Today
E-Wallet Operational
90 days ago
100.0 % uptime
Today
ServiPag Operational
90 days ago
100.0 % uptime
Today
Voucher Operational
90 days ago
100.0 % uptime
Today
Sencillito Operational
90 days ago
100.0 % uptime
Today
Bank Transfer Operational
90 days ago
100.0 % uptime
Today
MultiCaja Operational
90 days ago
100.0 % uptime
Today
Colombia Operational
90 days ago
99.94 % uptime
Today
Cards (credit/debit) Operational
90 days ago
100.0 % uptime
Today
E-Wallet Operational
90 days ago
99.78 % uptime
Today
Bank Transfer Operational
90 days ago
100.0 % uptime
Today
Cash Operational
90 days ago
100.0 % uptime
Today
Costa Rica Operational
90 days ago
100.0 % uptime
Today
Cards (credit/debit) Operational
90 days ago
100.0 % uptime
Today
Dominican Republic Operational
90 days ago
100.0 % uptime
Today
Cards (credit/debit) Operational
90 days ago
100.0 % uptime
Today
Ecuador Operational
90 days ago
100.0 % uptime
Today
SafetyPay Operational
90 days ago
100.0 % uptime
Today
Egypt Operational
90 days ago
99.65 % uptime
Today
Cards (credit/debit) Operational
90 days ago
100.0 % uptime
Today
Fawry Operational
90 days ago
99.3 % uptime
Today
Ghana Operational
90 days ago
100.0 % uptime
Today
E-Wallet Operational
90 days ago
100.0 % uptime
Today
Guatemala Operational
90 days ago
100.0 % uptime
Today
Cards (credit/debit) Operational
90 days ago
100.0 % uptime
Today
India Operational
90 days ago
100.0 % uptime
Today
E-Wallet Operational
90 days ago
100.0 % uptime
Today
Cards (credit/debit) Operational
90 days ago
100.0 % uptime
Today
Kenya Operational
90 days ago
100.0 % uptime
Today
Cards (credit/debit) Operational
90 days ago
100.0 % uptime
Today
E-Wallet Operational
90 days ago
100.0 % uptime
Today
Mexico Operational
90 days ago
100.0 % uptime
Today
Cards (credit/debit) Operational
90 days ago
100.0 % uptime
Today
Cash Operational
90 days ago
100.0 % uptime
Today
E-Wallet Operational
90 days ago
100.0 % uptime
Today
SPEI Operational
90 days ago
100.0 % uptime
Today
OXXO Operational
90 days ago
100.0 % uptime
Today
Nigeria Operational
90 days ago
100.0 % uptime
Today
Bank Transfer Operational
90 days ago
100.0 % uptime
Today
Cards (credit/debit) Operational
90 days ago
100.0 % uptime
Today
E-Wallet Operational
90 days ago
100.0 % uptime
Today
Panama Operational
90 days ago
100.0 % uptime
Today
Cards (credit/debit) Operational
90 days ago
100.0 % uptime
Today
Paraguay Operational
90 days ago
100.0 % uptime
Today
Cards (credit/debit) Operational
90 days ago
100.0 % uptime
Today
Peru Operational
90 days ago
100.0 % uptime
Today
Cards (credit/debit) Operational
90 days ago
100.0 % uptime
Today
PagoEfectivo Operational
90 days ago
100.0 % uptime
Today
SafetyPay Operational
90 days ago
100.0 % uptime
Today
E-Wallet Operational
90 days ago
100.0 % uptime
Today
Philippines Operational
90 days ago
100.0 % uptime
Today
E-Wallet Operational
90 days ago
100.0 % uptime
Today
South Africa Operational
90 days ago
100.0 % uptime
Today
Cards (credit/debit) Operational
90 days ago
100.0 % uptime
Today
E-Wallet Operational
90 days ago
100.0 % uptime
Today
Uganda Operational
90 days ago
100.0 % uptime
Today
E-Wallet Operational
90 days ago
100.0 % uptime
Today
Uruguay Operational
90 days ago
100.0 % uptime
Today
Cards (credit/debit) Operational
90 days ago
100.0 % uptime
Today
E-Wallet Operational
90 days ago
100.0 % uptime
Today
Zambia Operational
90 days ago
100.0 % uptime
Today
E-Wallet Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

[Mexico] Scheduled maintenance affecting SPEI (Arcus) Payouts Feb 13, 2026 04:00-04:30 UTC

Update - We will be undergoing scheduled maintenance during this time.
Feb 12, 2026 - 17:14 UTC
Scheduled - Payment method: SPEI
Country: Mexico
Start: February 13th 04:00 UTC
End: February 13th 04:30 UTC

Impact: Merchants will be able to create payouts during this window, but EBANX will withhold the process until the partner's maintenance is over. After this period, the payouts created during the maintenance window will be processed normally.
Feb 12, 2026 - 16:53 UTC
Feb 13, 2026

No incidents reported today.

Feb 12, 2026

No incidents reported.

Feb 11, 2026

No incidents reported.

Feb 10, 2026

No incidents reported.

Feb 9, 2026
[Colombia] PSE Maintenance
Completed - The scheduled maintenance has been completed.
Feb 9, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 7, 17:00 UTC
Scheduled - Payment method: PSE
Country: Colombia
Start: Feb 7th, 17:00 UTC
End: Feb 9th, 9:00 UTC

Impact: PSE Payment processing may have intermittence during the maintenance window. Transactions may be rejected by the platform during this period.
Feb 6, 11:48 UTC
[Brazil] Scheduled maintenance affecting PIX
Completed - The scheduled maintenance has been completed.
Feb 9, 06:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 9, 06:00 UTC
Scheduled - Payment method: PIX
Country: Brazil
Start: February 9th, 06:00 UTC
End: February 9th, 06:30 UTC
Impact: One of our PIX partners will perform a schedule maintenance on their transactional database. During this period, PIX transactions will present intermittence. It is expected up to 5 minutes of total downtime in all PIX transactions, with another 5 minutes of increased latency.
Feb 3, 13:39 UTC
Feb 8, 2026

No incidents reported.

Feb 7, 2026
[Brazil] Payment type PIX degradation
Resolved - This incident has been resolved.
Feb 7, 15:58 UTC
Monitoring - PIX payment processing in Brazil is returning to normal levels. We are continuing to monitor to ensure stability.
Feb 7, 15:27 UTC
Update - We are currently investigating the issue. Initial indications suggest it is related to networking problems with our cloud provider. We will provide further updates as the investigation progresses.
Feb 7, 15:08 UTC
Update - We are currently experiencing an degradation in responde time affecting PIX payment processing in Brazil,
Feb 7, 14:56 UTC
Investigating - We are currently experiencing an outage in production affecting PIX payment processing in Brazil.
Feb 7, 14:55 UTC
[Colombia] PSE Maintenance
Completed - The scheduled maintenance has been completed.
Feb 7, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 7, 01:00 UTC
Scheduled - Payment method: PSE
Country: Colombia
Start: Feb 7th, 1:00 UTC
End: Feb 7th, 9:00 UTC

Impact: PSE Payment processing may have intermittence during the maintenance window. Transactions may be rejected by the platform during this period.
Feb 6, 11:48 UTC
[Payout] [Mexico] SPEI Maintenance
Completed - The scheduled maintenance has been completed.
Feb 7, 03:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 7, 02:00 UTC
Scheduled - Payment method: Arcus (SPEI)
Country: Mexico
Start: Feb. 7th 2:00 UTC
End: Feb 7th 3:00 UTC

Impact: Merchants will be able to create payouts during this window, but EBANX will withhold the process until the partner's maintenance is over. After this period, the payouts created during the maintenance window will be processed normally.
Feb 6, 15:43 UTC
Feb 6, 2026

No incidents reported.

Feb 5, 2026
[Brazil] Payment type PIX outage
Resolved - We experienced an outage that affected PIX payment confirmations in Brazil between 14:26 and 14:39 UTC.
As a result, customers may have observed delays or inconsistencies in payment confirmation updates.
Feb 5, 14:26 UTC
Feb 4, 2026
[Colombia] Degradation in E-Wallet processing
Resolved - This incident has been resolved.
Feb 4, 00:00 UTC
Update - Processing levels have returned to normal for Nequi services in Colombia. The conversion rate recovered at 22:08 UTC and is now back to the expected average. We continue to monitor the situation to ensure ongoing stability.
Feb 3, 23:59 UTC
Identified - We are currently experiencing degraded performance affecting Nequi services in Colombia. The issue originally began at 13:48 UTC and has reoccurred at 19:35 UTC.

Our team is actively monitoring the situation, following up with Nequi. We will continue to provide updates as more information becomes available.
Feb 3, 19:48 UTC
Feb 3, 2026
[Colombia] Degradation in E-Wallet processing
Resolved - This incident has been resolved.
Feb 3, 17:27 UTC
Update - Payment processing has returned to normal. Our systems are operating normally, and we continue to monitor closely to ensure service stability.
Feb 3, 17:25 UTC
Update - We are still monitoring this issue.
Feb 3, 17:07 UTC
Identified - We are currently experiencing degraded performance affecting Nequi services in Colombia.

The issue began at 13:48 UTC and is still ongoing. Our team is actively monitoring the situation and following up with Nequi to restore normal service as soon as possible. We will continue to provide updates as more information becomes available.
Feb 3, 17:06 UTC
Feb 2, 2026
[Colombia] PSE Maintenance
Completed - The scheduled maintenance has been completed.
Feb 2, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 2, 03:00 UTC
Scheduled - Payment method: PSE
Country: Colombia
Start: Feb 2nd, 3:00 UTC
End: Feb 2nd, 9:00 UTC

Impact: PSE Payment processing may have intermittence or unavailability during the maintenance window. Transactions may be rejected by the platform during this period.
Jan 31, 13:41 UTC
Feb 1, 2026

No incidents reported.

Jan 31, 2026
[Payin] [Payout] [Argentina] DEBIN Maintenance
Completed - The scheduled maintenance has been completed.
Jan 31, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 31, 05:00 UTC
Update - Payment method: DEBIN (Débito Inmediato)
Country: Argentina
Start: Jan. 31st 5:00 UTC
End: Jan 31st 9:00 UTC

Impact:
Pay in: Payment requests will be rejected. Please try again after the maintenance window.
Pay out: Merchants will be able to create payouts during this window, but EBANX will withhold the process until the partner's maintenance is over. After this period, the payouts created during the maintenance window will be processed normally.
Jan 23, 14:40 UTC
Scheduled - Payment method: DEBIN (Débito Inmediato)
Country: Argentina
Start: Jan. 31st 5:00 UTC
End: Jan 31st 9:00 UTC

Impact: Merchants will be able to create payouts during this window, but EBANX will withhold the process until the partner's maintenance is over. After this period, the payouts created during the maintenance window will be processed normally.
Jan 23, 12:25 UTC
Jan 30, 2026

No incidents reported.

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