All Systems Operational

Core Platform Operational
90 days ago
99.98 % uptime
Today
Payments API Operational
90 days ago
99.94 % uptime
Today
Payout API Operational
90 days ago
100.0 % uptime
Today
Payment Page Operational
90 days ago
100.0 % uptime
Today
Notification Service Operational
90 days ago
99.99 % uptime
Today
Tokenization Service Operational
90 days ago
100.0 % uptime
Today
EBANX Dashboard Operational
90 days ago
100.0 % uptime
Today
Developer Tools Operational
90 days ago
100.0 % uptime
Today
EBANX API Documentation Operational
90 days ago
100.0 % uptime
Today
Sandbox API Operational
90 days ago
100.0 % uptime
Today
Argentina Operational
90 days ago
100.0 % uptime
Today
E-Wallet Operational
90 days ago
100.0 % uptime
Today
Cards (credit/debit) Operational
90 days ago
100.0 % uptime
Today
Cash Operational
90 days ago
100.0 % uptime
Today
Bank Transfer Operational
90 days ago
100.0 % uptime
Today
Bolivia Operational
90 days ago
100.0 % uptime
Today
Cash Operational
90 days ago
100.0 % uptime
Today
Brazil Operational
90 days ago
99.98 % uptime
Today
PIX Operational
90 days ago
99.92 % uptime
Today
Cards (credit/debit) Operational
90 days ago
100.0 % uptime
Today
E-Wallet Operational
90 days ago
100.0 % uptime
Today
Boleto Operational
90 days ago
100.0 % uptime
Today
Bank Transfer Operational
90 days ago
100.0 % uptime
Today
Cash Operational
90 days ago
100.0 % uptime
Today
Chile Operational
90 days ago
100.0 % uptime
Today
Cards (credit/debit) Operational
90 days ago
100.0 % uptime
Today
E-Wallet Operational
90 days ago
100.0 % uptime
Today
ServiPag Operational
90 days ago
100.0 % uptime
Today
Bank Transfer Operational
90 days ago
100.0 % uptime
Today
Colombia Operational
90 days ago
99.94 % uptime
Today
Cards (credit/debit) Operational
90 days ago
100.0 % uptime
Today
E-Wallet Operational
90 days ago
99.79 % uptime
Today
Bank Transfer Operational
90 days ago
100.0 % uptime
Today
Cash Operational
90 days ago
100.0 % uptime
Today
Costa Rica Operational
90 days ago
100.0 % uptime
Today
Cards (credit/debit) Operational
90 days ago
100.0 % uptime
Today
Dominican Republic Operational
90 days ago
100.0 % uptime
Today
Cards (credit/debit) Operational
90 days ago
100.0 % uptime
Today
Ecuador Operational
90 days ago
100.0 % uptime
Today
SafetyPay Operational
90 days ago
100.0 % uptime
Today
Egypt Operational
90 days ago
99.5 % uptime
Today
Fawry Operational
90 days ago
99.5 % uptime
Today
Guatemala Operational
90 days ago
100.0 % uptime
Today
Cards (credit/debit) Operational
90 days ago
100.0 % uptime
Today
India Operational
90 days ago
100.0 % uptime
Today
E-Wallet Operational
90 days ago
100.0 % uptime
Today
Cards (credit/debit) Operational
90 days ago
100.0 % uptime
Today
Kenya Operational
90 days ago
100.0 % uptime
Today
E-Wallet Operational
90 days ago
100.0 % uptime
Today
Mexico Operational
90 days ago
100.0 % uptime
Today
Cards (credit/debit) Operational
90 days ago
100.0 % uptime
Today
Cash Operational
90 days ago
100.0 % uptime
Today
E-Wallet Operational
90 days ago
100.0 % uptime
Today
SPEI Operational
90 days ago
100.0 % uptime
Today
OXXO Operational
90 days ago
100.0 % uptime
Today
Nigeria Operational
90 days ago
100.0 % uptime
Today
Bank Transfer Operational
90 days ago
100.0 % uptime
Today
Cards (credit/debit) Operational
90 days ago
100.0 % uptime
Today
E-Wallet Operational
90 days ago
100.0 % uptime
Today
Panama Operational
90 days ago
100.0 % uptime
Today
Cards (credit/debit) Operational
90 days ago
100.0 % uptime
Today
Paraguay Operational
90 days ago
100.0 % uptime
Today
Cards (credit/debit) Operational
90 days ago
100.0 % uptime
Today
Peru Operational
90 days ago
100.0 % uptime
Today
Cards (credit/debit) Operational
90 days ago
100.0 % uptime
Today
PagoEfectivo Operational
90 days ago
100.0 % uptime
Today
SafetyPay Operational
90 days ago
100.0 % uptime
Today
E-Wallet Operational
90 days ago
100.0 % uptime
Today
Philippines Operational
90 days ago
100.0 % uptime
Today
E-Wallet Operational
90 days ago
100.0 % uptime
Today
South Africa Operational
90 days ago
100.0 % uptime
Today
Cards (credit/debit) Operational
90 days ago
100.0 % uptime
Today
E-Wallet Operational
90 days ago
100.0 % uptime
Today
Uruguay Operational
90 days ago
100.0 % uptime
Today
Cards (credit/debit) Operational
90 days ago
100.0 % uptime
Today
E-Wallet Operational
90 days ago
100.0 % uptime
Today
E-Wallet Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

[India] Scheduled maintenance in UPI Mar 14, 2026 19:30-20:30 UTC

Payment method: UPI onetime and Recurring
Country: India
Start: 14 Mar 2026 – 19:30 UTC
End:14 Mar 2026 – 20:30 UTC

A partner is performing scheduled maintenance affecting UPI and UPI Mandate services in India. During this period, transactions may experience intermittent unavailability or processing delays.

Posted on Mar 13, 2026 - 16:53 UTC

[Colombia] PSE Maintenance Mar 15, 2026 04:00-07:00 UTC

Payment method: PSE
Country: Colombia
Start: Mar 15th, 04:30 am UTC
End: Mar 15th, 06:30 am UTC

Impact: PSE Payment processing may have intermittence during the maintenance window. Transactions may be rejected by the platform during this period.

Posted on Mar 04, 2026 - 14:31 UTC

[Colombia] PSE Maintenance Mar 16, 2026 03:00-09:00 UTC

Payment method: PSE
Country: Colombia
Start: Mar 16th, 3 am UTC
End: Mar 16th, 9 am UTC

Impact: PSE Payment processing may have intermittence during the maintenance window. Transactions may be rejected by the platform during this period.

Posted on Mar 13, 2026 - 16:53 UTC

[Colombia] PSE Maintenance Mar 16, 2026 04:00-07:00 UTC

Payment method: PSE
Country: Colombia
Start: Mar 16th, 04:30 am UTC
End: Mar 16th, 06:30 am UTC

Impact: PSE Payment processing may have intermittence during the maintenance window. Transactions may be rejected by the platform during this period.

Posted on Mar 04, 2026 - 14:31 UTC

[Colombia] PSE Maintenance Mar 22, 2026 01:00-05:00 UTC

Payment method: PSE
Country: Colombia
Start: Mar 22nd, 01:00 am UTC
End: Mar 22nd, 05:00 am UTC

Impact: PSE Payment processing may have intermittence during the maintenance window. Transactions may be rejected by the platform during this period.

Posted on Mar 09, 2026 - 18:32 UTC

[Brazil] [Scheduled Maintenance] affecting PIX (Pay-in, Pay-out, Payments and Refunds) Mar 23, 2026 06:00-06:15 UTC

EBANX will be performing an scheduled maintenance to improve PIX payment experience.

Payment method: PIX
Country: Brazil
Start: March 23rd, 6 am UTC
End: March 23rd, 6:15 am UTC


Impact: During the maintenance window, all types of PIX transactions may suffer slight degradation in response time. No outage is expected.

Posted on Feb 26, 2026 - 19:56 UTC

[Colombia] Nequi Infrastructure Maintenance Mar 23, 2026 08:00-10:00 UTC

Payment methods: Nequi Cards, Nequi Wallet and Nequi in PSE
Country: Colombia
Start: Mar 23rd, 08:00 am UTC
End: Mar 23rd, 10:00 am UTC

Impact: Nequi related Payment processing may have intermittence during the maintenance window. Transactions may be rejected by the platform during this period.

Posted on Mar 11, 2026 - 17:19 UTC

[Colombia] PSE Maintenance Mar 25, 2026 02:00-10:00 UTC

Payment method: PSE
Country: Colombia
Start: Mar 25th, 2 am UTC
End: Mar 25th, 10 am UTC

Impact: PSE Payment processing may have intermittence during the maintenance window. Transactions may be rejected by the platform during this period.

Posted on Mar 13, 2026 - 16:53 UTC

[Cross-Border Operations] Databases Planned Maintenance Window Apr 7, 2026 06:00-06:30 UTC

Please be advised that EBANX will be conducting scheduled maintenance on its core database systems.
While the maintenance window is 30 minutes, we anticipate a brief period of service unavailability lasting less than 1 minute.

Posted on Mar 04, 2026 - 13:16 UTC
Mar 14, 2026

No incidents reported today.

Mar 13, 2026
Completed - The scheduled maintenance has been completed.
Mar 13, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 13, 04:00 UTC
Scheduled - Payment method: PSE
Country: Colombia
Start: Mar 13th, 04:00 am UTC
End: Mar 13th, 07:00 am UTC

Impact: PSE Payment processing may have intermittence during the maintenance window. Transactions may be rejected by the platform during this period.

Mar 5, 16:22 UTC
Completed - The scheduled maintenance has been completed.
Mar 13, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 13, 02:00 UTC
Scheduled - Payment method: Arcus (SPEI)
Country: Mexico
Start: Mar. 13th 2:00 UTC
End: Mar. 13th 5:00 UTC

Impact: Merchants will be able to create payouts during this window, but EBANX will withhold the process until the partner's maintenance is over. After this period, the payouts created during the maintenance window will be processed normally.

Mar 10, 17:51 UTC
Mar 12, 2026
Completed - The scheduled maintenance has been completed.
Mar 12, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 12, 04:00 UTC
Scheduled - Payment method: PSE
Country: Colombia
Start: Mar 12th, 04:00 am UTC
End: Mar 12th, 07:00 am UTC

Impact: PSE Payment processing may have intermittence during the maintenance window. Transactions may be rejected by the platform during this period.

Mar 5, 16:22 UTC
Mar 11, 2026
Completed - The scheduled maintenance has been completed.
Mar 11, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 05:00 UTC
Scheduled - Payment method: Arcus (SPEI)
Country: Mexico
Start: Mar. 11th 5:00 UTC
End: Mar. 11th 7:00 UTC

Impact: Merchants will be able to create payouts during this window, but EBANX will withhold the process until the partner's maintenance is over. After this period, the payouts created during the maintenance window will be processed normally.

Mar 9, 19:28 UTC
Mar 10, 2026
Resolved - Nupay enrollments are now working. This incident is resolved.
Mar 10, 19:15 UTC
Update - The partner is aware of the issue and is currently working to resolve the root cause. No further updates are available at this time.

We will keep sharing updates as they become available.

Mar 10, 14:08 UTC
Monitoring - NuPay enrollments are currently not triggering the NuPay app step required to complete the process. As a result, customers are unable to finalize the enrollment.

We are in contact with the partner and will share updates as soon as they are available.

Mar 10, 12:01 UTC
Completed - The scheduled maintenance has been completed.
Mar 10, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 10, 05:00 UTC
Scheduled - Payment method: Cards
Country: Colombia
Start: Mar 10th, 05:00 am UTC
End: Mar 10th, 08:00 am UTC

Impact: Cards Payment processing may have intermittence during the maintenance window. Transactions may be rejected by the platform during this period.

Mar 5, 16:22 UTC
Mar 9, 2026

No incidents reported.

Mar 8, 2026

No incidents reported.

Mar 7, 2026
Completed - The scheduled maintenance has been completed.
Mar 7, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 7, 05:05 UTC
Scheduled - Payment method: PSE
Country: Colombia
Start: Mar 7th, 5 am UTC
End: Mar 7th, 05:30 am UTC

Impact: PSE Payment processing may have intermittence during the maintenance window. Transactions may be rejected by the platform during this period.

Mar 5, 16:22 UTC
Mar 6, 2026
Completed - The scheduled maintenance has been completed.
Mar 6, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 6, 04:00 UTC
Scheduled - Payment method: Arcus (SPEI)
Country: Mexico
Start: March. 06th 4:00 UTC
End: March 6th 7:00 UTC

Impact: Merchants will be able to create payouts during this window, but EBANX will withhold the process until the partner's maintenance is over. After this period, the payouts created during the maintenance window will be processed normally.

Mar 5, 19:27 UTC
Mar 5, 2026

No incidents reported.

Mar 4, 2026

No incidents reported.

Mar 3, 2026
Completed - The scheduled maintenance has been completed.
Mar 3, 01:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 3, 01:00 UTC
Scheduled - UPI payments processed via Yes Bank may experience disruptions during the scheduled infrastructure maintenance window. Transactions attempted during this period may fail or be rejected.
Mar 2, 17:16 UTC
Mar 2, 2026
Completed - The scheduled maintenance has been completed.
Mar 2, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 2, 03:00 UTC
Scheduled - Payment method: PSE
Country: Colombia
Start: Mar 2nd, 3 am UTC
End: Mar 2nd, 9 am UTC

Impact: PSE Payment processing may have intermittence during the maintenance window. Transactions may be rejected by the platform during this period.

Feb 27, 14:22 UTC
Mar 1, 2026

No incidents reported.

Feb 28, 2026

No incidents reported.