All Systems Operational

Uptime over the past 90 days. View historical uptime.
Core Platform Operational
90 days ago
99.99 % uptime
Today
Payments API Operational
90 days ago
99.98 % uptime
Today
Payout API Operational
90 days ago
100.0 % uptime
Today
Payment Page Operational
90 days ago
100.0 % uptime
Today
Notification Service Operational
90 days ago
100.0 % uptime
Today
Tokenization Service Operational
90 days ago
100.0 % uptime
Today
EBANX Dashboard Operational
90 days ago
100.0 % uptime
Today
Developer Tools Operational
90 days ago
100.0 % uptime
Today
EBANX API Documentation Operational
90 days ago
100.0 % uptime
Today
Sandbox API Operational
90 days ago
100.0 % uptime
Today
Argentina Operational
90 days ago
100.0 % uptime
Today
E-Wallet Operational
90 days ago
100.0 % uptime
Today
Cards (credit/debit) Operational
90 days ago
100.0 % uptime
Today
Cash Operational
90 days ago
100.0 % uptime
Today
Bank Transfer Operational
90 days ago
100.0 % uptime
Today
Bolivia Operational
90 days ago
100.0 % uptime
Today
Cash Operational
90 days ago
100.0 % uptime
Today
Brazil Operational
90 days ago
99.96 % uptime
Today
PIX Operational
90 days ago
99.83 % uptime
Today
Cards (credit/debit) Operational
90 days ago
100.0 % uptime
Today
E-Wallet Operational
90 days ago
99.98 % uptime
Today
Boleto Operational
90 days ago
100.0 % uptime
Today
Bank Transfer Operational
90 days ago
100.0 % uptime
Today
Cash Operational
90 days ago
100.0 % uptime
Today
Chile Operational
90 days ago
99.99 % uptime
Today
Cards (credit/debit) Operational
90 days ago
99.97 % uptime
Today
E-Wallet Operational
90 days ago
100.0 % uptime
Today
ServiPag Operational
90 days ago
100.0 % uptime
Today
Bank Transfer Operational
90 days ago
100.0 % uptime
Today
Colombia Operational
90 days ago
99.98 % uptime
Today
Cards (credit/debit) Operational
90 days ago
99.98 % uptime
Today
E-Wallet Operational
90 days ago
99.94 % uptime
Today
Bank Transfer Operational
90 days ago
100.0 % uptime
Today
Cash Operational
90 days ago
100.0 % uptime
Today
Costa Rica Operational
90 days ago
100.0 % uptime
Today
Cards (credit/debit) Operational
90 days ago
100.0 % uptime
Today
Dominican Republic Operational
90 days ago
100.0 % uptime
Today
Cards (credit/debit) Operational
90 days ago
100.0 % uptime
Today
Ecuador Operational
90 days ago
100.0 % uptime
Today
SafetyPay Operational
90 days ago
100.0 % uptime
Today
Egypt Operational
90 days ago
100.0 % uptime
Today
Fawry Operational
90 days ago
100.0 % uptime
Today
Guatemala Operational
90 days ago
100.0 % uptime
Today
Cards (credit/debit) Operational
90 days ago
100.0 % uptime
Today
India Operational
90 days ago
100.0 % uptime
Today
E-Wallet Operational
90 days ago
100.0 % uptime
Today
Cards (credit/debit) Operational
90 days ago
100.0 % uptime
Today
Kenya Operational
90 days ago
100.0 % uptime
Today
E-Wallet Operational
90 days ago
100.0 % uptime
Today
Mexico Operational
90 days ago
100.0 % uptime
Today
Cards (credit/debit) Operational
90 days ago
100.0 % uptime
Today
Cash Operational
90 days ago
100.0 % uptime
Today
E-Wallet Operational
90 days ago
100.0 % uptime
Today
SPEI Operational
90 days ago
100.0 % uptime
Today
OXXO Operational
90 days ago
100.0 % uptime
Today
Nigeria Operational
90 days ago
100.0 % uptime
Today
Bank Transfer Operational
90 days ago
100.0 % uptime
Today
Cards (credit/debit) Operational
90 days ago
100.0 % uptime
Today
E-Wallet Operational
90 days ago
100.0 % uptime
Today
USSD Operational
90 days ago
100.0 % uptime
Today
Panama Operational
90 days ago
100.0 % uptime
Today
Cards (credit/debit) Operational
90 days ago
100.0 % uptime
Today
Paraguay Operational
90 days ago
100.0 % uptime
Today
Cards (credit/debit) Operational
90 days ago
100.0 % uptime
Today
Peru Operational
90 days ago
100.0 % uptime
Today
Cards (credit/debit) Operational
90 days ago
100.0 % uptime
Today
PagoEfectivo Operational
90 days ago
100.0 % uptime
Today
SafetyPay Operational
90 days ago
100.0 % uptime
Today
E-Wallet Operational
90 days ago
100.0 % uptime
Today
Philippines Operational
90 days ago
100.0 % uptime
Today
E-Wallet Operational
90 days ago
100.0 % uptime
Today
South Africa Operational
90 days ago
100.0 % uptime
Today
Cards (credit/debit) Operational
90 days ago
100.0 % uptime
Today
E-Wallet Operational
90 days ago
100.0 % uptime
Today
Capitec Pay Operational
90 days ago
100.0 % uptime
Today
Uruguay Operational
90 days ago
100.0 % uptime
Today
Cards (credit/debit) Operational
90 days ago
100.0 % uptime
Today
E-Wallet Operational
90 days ago
100.0 % uptime
Today
E-Wallet Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

[Colombia][PSE] Scheduled maintenance Jul 19, 2026 04:00-07:20 UTC

Payment method(s): PSE
Country: Colombia
Start: 2026-07-19 04:00 UTC
End: 2026-07-19 07:20 UTC


Impact: We would like to inform you that one of our partners, will be conducting scheduled maintenance on the PSE database infrastructure. Despite all contingency measures, it is possible that occasional interruptions or temporary unavailability may occur in PSE transaction processing during 1-hour and 30-minute window. Normal operations will remain fully stable once the maintenance concludes.
Posted on Jul 10, 2026 - 20:02 UTC
Jul 13, 2026

No incidents reported today.

Jul 12, 2026
[Colombia] PSE Scheduled maintenance
Completed - The scheduled maintenance has been completed.
Jul 12, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 12, 02:00 UTC
Scheduled - Payment method(s): PSE
Country: Colombia
Start: 2026-07-12 02:00 UTC
End: 2026-07-12 10:00 UTC

Impact: We would like to inform you that one of our partners, will be conducting scheduled maintenance on the PSE database infrastructure. Despite all contingency measures, it is possible that occasional interruptions or temporary unavailability may occur in PSE transaction processing during 8-hour window. Normal operations will remain fully stable once the maintenance concludes.
Jul 3, 15:08 UTC
[Colombia] PSE Scheduled maintenance - part 2
Completed - The scheduled maintenance has been completed.
Jul 12, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 12, 05:00 UTC
Scheduled - Payment method(s): PSE
Country: Colombia
Start: 2026-07-12 05:00 UTC
End: 2026-07-12 08:00 UTC

Impact: We would like to inform you that one of our partners, will be conducting scheduled maintenance on the PSE database infrastructure. Despite all contingency measures, it is possible that occasional interruptions or temporary unavailability may occur in PSE transaction processing during 3-hour window. Normal operations will remain fully stable once the maintenance concludes.
Jul 3, 15:08 UTC
Jul 11, 2026
[Peru][PagoEfectivo]Scheduled maintenance
Completed - The scheduled maintenance has been completed.
Jul 11, 03:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 11, 02:00 UTC
Scheduled - Payment method(s): PagoEfectivo
Country: Peru
Start: 2026-07-11 02:00 UTC
End: 2026-07-11 03:30 UTC

Impact: We would like to inform you about a scheduled maintenance on one of our partners. This is an issuer maintenance that will only affect transactions utilizing BCP services, including PagoEfectivo. Despite all contingency measures occasional intermittency or transaction rejections may occur for these specific BCP payment methods during the 1h30min maintenance window. Normal operations are expected to resume immediately following the completion of the maintenance.
Jul 10, 19:49 UTC
Jul 10, 2026
[Chile][Cards] Payment processing degradation
Resolved - Payment method(s): Cards (credit/debit)
Country: Chile
Impact: The issue affecting Cards transactions has been resolved, and services are now operating normally.
Jul 10, 03:49 UTC
Investigating - Payment method(s): Cards
Country: Chile
Impact: Intermittent failures are affecting Cards transactions. The cause has been identified, and our teams are actively working with partners to restore normal operations.
Jul 10, 02:22 UTC
Jul 9, 2026
[Mexico][PayOuts] SPEI Scheduled maintenance
Completed - The scheduled maintenance has been completed.
Jul 9, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 9, 03:00 UTC
Scheduled - Payment method(s): SPEI
Country: Mexico
Start: 2026-07-09 03:00 UTC
End: 2026-07-09 06:00 UTC

Impact: We would like to inform you about a scheduled maintenance activity conducted by one of our partners on their service infrastructure. Merchants will be able to create payouts during this window, but EBANX will withhold the process until the partner's maintenance is over. After this period, the payouts created during the maintenance window will be processed normally.
Jul 9, 01:40 UTC
Jul 8, 2026

No incidents reported.

Jul 7, 2026
[Cards][USSD] Scheduled maintenance
Completed - The scheduled maintenance has been completed.
Jul 7, 22:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 7, 20:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Jul 7, 18:46 UTC
Scheduled - Payment method(s): USSD, Cards.
Country: Nigeria
Start: 2026-07-07 20:00 UTC
End: 2026-07-07 22:00 UTC


Impact: We like to inform you that one of our partners will be conducting a scheduled maintenance on it infrastructure. USSD and Cards may experience downtime of 30 to 45 minutes in this 2 hour window.
Jul 7, 18:44 UTC
[Brazil][PIX] Payment processing degradation
Resolved - This incident has been resolved.
Jul 7, 21:10 UTC
Update - Following the fix applied together with our partners, we are observing recovery in PIX transactions, with the greatest impact seen on PIX cash-out. Based on current PIX cash-in transaction success rates, we have reduced the incident severity from critical to minor and continue monitoring until full stabilization.
Jul 7, 21:04 UTC
Monitoring - Minimum impact observed in Cash-in operations, and Pix Automatico.
Jul 7, 20:52 UTC
Identified - Payment method(s): PIX
Country: Brazil
Impact: PIX transactions are currently experiencing degradation, which may result in delays or failures. The cause has been identified, and our teams are actively working with our partners to restore full service.
Jul 7, 20:41 UTC
Jul 6, 2026
[Payout][Mexico] SPEI Outage - Arcus
Resolved - This incident has been resolved.
Jul 6, 20:00 UTC
Update - Status:
INVESTIGATING

Window (UTC):
2026-07-06 19:00 → 2026-07-06 20:30


Impact: Incident has been resolved
Jul 6, 20:00 UTC
Update - Status:
INVESTIGATING

Window (UTC):
2026-07-06 19:00 → 2026-07-06 20:30


Impact: Incidente has been resolved
Jul 6, 19:59 UTC
Investigating - Status:
INVESTIGATING

Window (UTC):
2026-07-06 19:00 → 2026-07-06 20:30


Impact: We have been notified by one of our partners of an unavailability affecting the SPEI payment method. Our partner is actively working to restore full functionality.
Jul 6, 19:51 UTC
Identified - Status:
INVESTIGATING

Window (UTC):
2026-07-06 19:00 → 2026-07-06 20:30


Impact: We have been notified by one of our partners of an unavailability affecting the SPEI payment method. Our partner is actively working to restore full functionality.
Jul 6, 19:51 UTC
[Colombia][E-Wallet] Payment processing degradation
Resolved - Payment method(s): E-Wallet
Country: Colombia
Impact: The issue affecting E-Wallet transactions has been resolved, and services are now operating normally.
Jul 6, 04:00 UTC
Identified - Payment method(s): E-Wallet
Country: Colombia
Impact: Our partner payment provider for E-Wallet transactions in Colombia is currently experiencing service degradation, resulting in intermittent failures in the payment flow. Our team is actively monitoring the situation and working closely with the provider to restore normal operations as soon as possible.
Jul 6, 03:58 UTC
[Egypt][Fawry] Scheduled maintenance
Completed - The scheduled maintenance has been completed.
Jul 6, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 6, 01:00 UTC
Scheduled - Payment method(s): Fawry
Country: Egypt
Start: 2026-07-06 01:00 UTC
End: 2026-07-06 04:00 UTC

Impact: We would like to inform you about a scheduled maintenance activity conducted by Fawry on their network service infrastructure. Despite all contingency measures, it is possible that occasional interruptions or temporary unavailability may occur in Fawry transaction processing during this 3-hour window. Normal operations are expected to resume immediately following the completion of the maintenance.
Jun 30, 19:52 UTC
Jul 5, 2026
[Colombia] PSE Scheduled maintenance
Completed - The scheduled maintenance has been completed.
Jul 5, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 5, 02:00 UTC
Scheduled - Payment method(s): PSE
Country: Colombia
Start: 2026-07-05 02:00 UTC
End: 2026-07-05 07:00 UTC

Impact: We would like to inform you that one of our partners, will be conducting scheduled maintenance on the PSE database infrastructure. Despite all contingency measures, it is possible that occasional interruptions or temporary unavailability may occur in PSE transaction processing during 5-hour window. Normal operations will remain fully stable once the maintenance concludes.
Jul 2, 04:52 UTC
[South Africa][Capitec] Scheduled maintenance
Completed - The scheduled maintenance has been completed.
Jul 5, 02:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 4, 23:00 UTC
Scheduled - Payment method(s): Capitec Pay
Country: South Africa
Start: 2026-07-04 23:00 UTC
End: 2026-07-05 02:00 UTC

Impact: We would like to inform you about a scheduled maintenance on one of our partners. This is an issuer maintenance that will only affect transactions utilizing Capitec services, including Capitec Pay. Despite all contingency measures, occasional intermittency or transaction rejections may occur for these specific Capitec payment methods during the 3-hour maintenance window.
Jul 3, 20:17 UTC
Jul 4, 2026
[Peru][PagoEfectivo] Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Jul 4, 02:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 4, 01:30 UTC
Scheduled - Payment method(s): PagoEfectivo
Country: Peru
Start: 2026-07-04 01:30 UTC
End: 2026-07-04 02:30 UTC

Impact: We would like to inform you about a scheduled maintenance on one of our partners. This is an issuer maintenance that will only affect transactions utilizing BCP services, including PagoEfectivo. Despite all contingency measures occasional intermittency or transaction rejections may occur for these specific BCP payment methods during the 1-hour maintenance window. Normal operations are expected to resume immediately following the completion of the maintenance.
Jul 3, 20:17 UTC
Jul 3, 2026

No incidents reported.

Jul 2, 2026

No incidents reported.

Jul 1, 2026
[Brazil][PIX] Payment processing degradation
Resolved - This incident has been resolved. We are now monitoring the service for full stability.
Jul 1, 01:47 UTC
Update - We have identified the cause of the degradation affecting PIX transactions and, together with our partners, are applying a fix to restore full service. We will confirm once the issue is fully resolved.
Jul 1, 01:30 UTC
Identified - Payment method(s): PIX
Country: Brazil
Impact: We are currently observing instability affecting PIX transactions in Brazil. A portion of payments may be failing or experiencing delays. Our team is investigating and will share further updates as more information becomes available.
Jul 1, 01:28 UTC
Jun 30, 2026

No incidents reported.

Jun 29, 2026
[Peru][PagoEfectivo] Payments temporarily unavailable
Resolved - This incident has been resolved.
Jun 29, 18:45 UTC
Monitoring - Payment method(s): PagoEfectivo
Country: Peru
Impact: PagoEfectivo payment creation is temporarily unavailable. The cause has been identified, and our teams are actively working with partners to resolve the issue.
Jun 29, 17:29 UTC
[Colombia] PSE Scheduled maintenance
Completed - The scheduled maintenance has been completed.
Jun 29, 09:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 29, 06:00 UTC
Scheduled - Payment method(s): PSE
Country: Colombia
Start: 2026-06-29 06:00 UTC
End: 2026-06-29 09:00 UTC

Impact: We would like to inform you that one of our partners, will be conducting scheduled maintenance on the PSE database infrastructure. Despite all contingency measures, it is possible that occasional interruptions or temporary unavailability may occur in PSE transaction processing during this 3-hour window. Normal operations will remain fully stable once the maintenance concludes.
Jun 23, 13:34 UTC
[Colombia] PSE Scheduled maintenance
Completed - The scheduled maintenance has been completed.
Jun 29, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 29, 06:00 UTC
Scheduled - Payment method(s): PSE
Country: Colombia
Start: 2026-06-29 06:00 UTC
End: 2026-06-29 09:00 UTC

Impact: We would like to inform you that one of our partners, will be conducting scheduled maintenance on the PSE database infrastructure. Despite all contingency measures, it is possible that occasional interruptions or temporary unavailability may occur in PSE transaction processing during 3-hour window. Normal operations will remain fully stable once the maintenance concludes.
Jun 27, 06:50 UTC
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