All Systems Operational
Third party acquirers ? Operational
API ? Operational
Customer Checkout ? Operational
EBANX Dashboard ? Operational
Sandbox Systems ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
PSE Maintenance Apr 28, 2024 02:00-08:00 UTC
PSE payments may present intermittence or unavailability in payment processing due to a maintenance scheduled to improve the quality of our services. Transactions may be rejected by the platform during this period.

Country: Colombia
Date: 28 April, 02:00 AM - 08:00 AM (UTC)
Duration: 06:00 hours
Expected Behavior: Intermittence or unavailability

Posted on Apr 19, 2024 - 14:37 UTC
Our partner will execute an emergency maintenance.

Start date and time: April 29, 2024 at 01:30:00 UTC
End date and time: April 29, 2024 at 06:30:00 UTC

Country: Brazil
Date: April 29, 2024
Duration: 5 hours

Expected behavior: Brazilian PIX transactions may present intermittence in payment processing.

Posted on Apr 24, 2024 - 17:12 UTC
[Redeban] Maintenance May 20, 2024 08:00-09:00 UTC
[Cards] payments may present [transactional unavailability] in payment processing due to a maintenance scheduled by one of our partners to improve the quality of our services. Transactions may be rejected by the platform during this period.
Country: CO
Date: 2024-05-20
Duration: 1h
Expected Behavior: transactional unavailability

Posted on Apr 17, 2024 - 20:06 UTC
[Redeban] Maintenance May 20, 2024 08:00-09:00 UTC
[Redeban] payments may present [unavailable] in payment processing due to a maintenance scheduled by one of our partners to improve the quality of our services. Transactions may be rejected by the platform during this period.
Country: Colômbia
Date: 2024-05-20
Duration: 1 hour
Expected Behavior: unavailable

Posted on Apr 09, 2024 - 19:01 UTC
Scheduled Maintenance - Cielo May 20, 2024 22:00 - May 21, 2024 06:00 UTC
[Cielo] payments may present [timeout] in payment processing due to a maintenance scheduled by one of our partners to improve the quality of our services. Transactions may be rejected by the platform during this period.
Country: Brazil
Date: 2024-05-20 - 2024-05-21
Duration: 8 hours
Expected Behavior: Timeout

Posted on Mar 14, 2024 - 13:36 UTC
API Uptime
Fetching
EBANX Dashboard Uptime
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Past Incidents
Apr 26, 2024

No incidents reported today.

Apr 25, 2024

No incidents reported.

Apr 24, 2024

No incidents reported.

Apr 23, 2024

No incidents reported.

Apr 22, 2024
Completed - The scheduled maintenance has been completed.
Apr 22, 03:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 22, 02:00 UTC
Scheduled - PSE payments may present intermittence or unavailability in payment processing due to a maintenance scheduled to improve the quality of our services. Transactions may be rejected by the platform during this period.

Country: Colombia
Date: 22 April, 02:00 AM - 03:00 AM (UTC)
Duration: 01:00 hour
Expected Behavior: Intermittence or unavailability

Apr 19, 14:39 UTC
Apr 21, 2024
Completed - The scheduled maintenance has been completed.
Apr 21, 03:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 21, 02:00 UTC
Scheduled - PSE payments may present intermittence or unavailability in payment processing due to a maintenance scheduled to improve the quality of our services. Transactions may be rejected by the platform during this period.

Country: Colombia
Date: 21 April, 02:00 AM - 03:00 AM (UTC)
Duration: 01:00 hour
Expected Behavior: Intermittence or unavailability

Apr 19, 14:38 UTC
Apr 20, 2024

No incidents reported.

Apr 19, 2024

No incidents reported.

Apr 18, 2024

No incidents reported.

Apr 17, 2024

No incidents reported.

Apr 16, 2024

No incidents reported.

Apr 15, 2024

No incidents reported.

Apr 14, 2024

No incidents reported.

Apr 13, 2024

No incidents reported.

Apr 12, 2024

No incidents reported.