All Systems Operational

Uptime over the past 90 days. View historical uptime.
Core Platform Operational
90 days ago
99.98 % uptime
Today
Payments API Operational
90 days ago
99.93 % uptime
Today
Payout API Operational
90 days ago
100.0 % uptime
Today
Payment Page Operational
90 days ago
100.0 % uptime
Today
Notification Service Operational
90 days ago
99.99 % uptime
Today
Tokenization Service Operational
90 days ago
100.0 % uptime
Today
EBANX Dashboard Operational
90 days ago
100.0 % uptime
Today
Developer Tools Operational
90 days ago
100.0 % uptime
Today
EBANX API Documentation Operational
90 days ago
100.0 % uptime
Today
Sandbox API Operational
90 days ago
100.0 % uptime
Today
Argentina Operational
90 days ago
100.0 % uptime
Today
E-Wallet Operational
90 days ago
100.0 % uptime
Today
Cards (credit/debit) Operational
90 days ago
100.0 % uptime
Today
Cash Operational
90 days ago
100.0 % uptime
Today
Bank Transfer Operational
90 days ago
100.0 % uptime
Today
Bolivia Operational
90 days ago
100.0 % uptime
Today
Cash Operational
90 days ago
100.0 % uptime
Today
Brazil Operational
90 days ago
99.98 % uptime
Today
PIX Operational
90 days ago
99.9 % uptime
Today
Cards (credit/debit) Operational
90 days ago
100.0 % uptime
Today
E-Wallet Operational
90 days ago
100.0 % uptime
Today
Boleto Operational
90 days ago
100.0 % uptime
Today
Bank Transfer Operational
90 days ago
100.0 % uptime
Today
Cash Operational
90 days ago
100.0 % uptime
Today
Chile Operational
90 days ago
100.0 % uptime
Today
Cards (credit/debit) Operational
90 days ago
100.0 % uptime
Today
E-Wallet Operational
90 days ago
100.0 % uptime
Today
ServiPag Operational
90 days ago
100.0 % uptime
Today
Bank Transfer Operational
90 days ago
100.0 % uptime
Today
Colombia Operational
90 days ago
99.94 % uptime
Today
Cards (credit/debit) Operational
90 days ago
100.0 % uptime
Today
E-Wallet Operational
90 days ago
99.79 % uptime
Today
Bank Transfer Operational
90 days ago
100.0 % uptime
Today
Cash Operational
90 days ago
100.0 % uptime
Today
Costa Rica Operational
90 days ago
100.0 % uptime
Today
Cards (credit/debit) Operational
90 days ago
100.0 % uptime
Today
Dominican Republic Operational
90 days ago
100.0 % uptime
Today
Cards (credit/debit) Operational
90 days ago
100.0 % uptime
Today
Ecuador Operational
90 days ago
100.0 % uptime
Today
SafetyPay Operational
90 days ago
100.0 % uptime
Today
Egypt Operational
90 days ago
99.5 % uptime
Today
Fawry Operational
90 days ago
99.5 % uptime
Today
Guatemala Operational
90 days ago
100.0 % uptime
Today
Cards (credit/debit) Operational
90 days ago
100.0 % uptime
Today
India Operational
90 days ago
100.0 % uptime
Today
E-Wallet Operational
90 days ago
100.0 % uptime
Today
Cards (credit/debit) Operational
90 days ago
100.0 % uptime
Today
Kenya Operational
90 days ago
100.0 % uptime
Today
E-Wallet Operational
90 days ago
100.0 % uptime
Today
Mexico Operational
90 days ago
100.0 % uptime
Today
Cards (credit/debit) Operational
90 days ago
100.0 % uptime
Today
Cash Operational
90 days ago
100.0 % uptime
Today
E-Wallet Operational
90 days ago
100.0 % uptime
Today
SPEI Operational
90 days ago
100.0 % uptime
Today
OXXO Operational
90 days ago
100.0 % uptime
Today
Nigeria Operational
90 days ago
100.0 % uptime
Today
Bank Transfer Operational
90 days ago
100.0 % uptime
Today
Cards (credit/debit) Operational
90 days ago
100.0 % uptime
Today
E-Wallet Operational
90 days ago
100.0 % uptime
Today
Panama Operational
90 days ago
100.0 % uptime
Today
Cards (credit/debit) Operational
90 days ago
100.0 % uptime
Today
Paraguay Operational
90 days ago
100.0 % uptime
Today
Cards (credit/debit) Operational
90 days ago
100.0 % uptime
Today
Peru Operational
90 days ago
100.0 % uptime
Today
Cards (credit/debit) Operational
90 days ago
100.0 % uptime
Today
PagoEfectivo Operational
90 days ago
100.0 % uptime
Today
SafetyPay Operational
90 days ago
100.0 % uptime
Today
E-Wallet Operational
90 days ago
100.0 % uptime
Today
Philippines Operational
90 days ago
100.0 % uptime
Today
E-Wallet Operational
90 days ago
100.0 % uptime
Today
South Africa Operational
90 days ago
100.0 % uptime
Today
Cards (credit/debit) Operational
90 days ago
100.0 % uptime
Today
E-Wallet Operational
90 days ago
100.0 % uptime
Today
Uruguay Operational
90 days ago
100.0 % uptime
Today
Cards (credit/debit) Operational
90 days ago
100.0 % uptime
Today
E-Wallet Operational
90 days ago
100.0 % uptime
Today
E-Wallet Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

[Payout] [Mexico] Maintenance Apr 7, 2026 05:00-06:00 UTC

Payment method: Arcus (SPEI)
Country: Mexico
Start: April. 07th 5:00 UTC
End: April. 07th 6:00 UTC

Impact: Merchants will be able to create payouts during this window, but EBANX will withhold the process until the partner's maintenance is over. After this period, the payouts created during the maintenance window will be processed normally.
Posted on Mar 31, 2026 - 12:59 UTC

[Cross-Border Operations] Databases Planned Maintenance Window Apr 7, 2026 06:00-06:30 UTC

Please be advised that EBANX will be conducting scheduled maintenance on its core database systems.
While the maintenance window is 30 minutes, we anticipate a brief period of service unavailability lasting less than 1 minute.
Posted on Mar 04, 2026 - 13:16 UTC

[Brazil] [PIX] Scheduled maintenance affecting PIX (Pay-in, Pay-out, Payments and Refunds) Apr 20, 2026 06:00-07:00 UTC

One of our PIX partners will perform a schedule redundancy test to improve PIX payment experience.

Payment method: PIX
Country: Brazil
Start: April 20rd, 6 AM UTC
End: April 20rd, 7 AM UTC
Impact: During the maintenance window, all types of PIX transactions may suffer slight degradation in response time. No outage is expected.
Posted on Mar 19, 2026 - 20:37 UTC
Apr 1, 2026
[Brazil][Payments API][PIX] Payment processing degradation
Resolved - The issue affecting PIX transactions via the Payments API has been resolved, and services are operating normally
Apr 1, 12:14 UTC
Identified - The cause of the degradation affecting PIX payments has been identified. Our teams are actively working with partners to restore full service stability.
Apr 1, 12:12 UTC
Investigating - Payment method(s): PIX, Payments API
Country: Brazil
Impact: We are observing a degradation in PIX payment processing. Our teams are actively investigating the cause and working to restore full service. Some transactions may be experiencing delays or failures.
Apr 1, 11:30 UTC
Mar 31, 2026

No incidents reported.

Mar 30, 2026

No incidents reported.

Mar 29, 2026

No incidents reported.

Mar 28, 2026

No incidents reported.

Mar 27, 2026
[Payout] [Mexico] SPEI Maintenance
Completed - The scheduled maintenance has been completed.
Mar 27, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 04:00 UTC
Scheduled - Description:
Payment method: SPEI
Country: Mexico
Start: March. 27th 4:00 UTC
End: March 27th 7:00 UTC

Impact: Merchants will be able to create payouts during this window, but EBANX will withhold the process until the partner's maintenance is over. After this period, the payouts created during the maintenance window will be processed normally.
Mar 26, 16:33 UTC
[Colombia][Bank Transfer] PSE Scheduled maintenance
Completed - The scheduled maintenance has been completed.
Mar 27, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 01:00 UTC
Scheduled - Payment method(s): PSE
Country: Colombia
Start: 2026-03-27 01:00 UTC
End: 2026-03-27 05:10 UTC
Impact: PSE (Bank Transfer) payment processing may experience intermittent degradation, potentially leading to transaction rejections during the maintenance window.
Mar 18, 15:41 UTC
Mar 26, 2026

No incidents reported.

Mar 25, 2026
[Colombia] PSE Maintenance
Completed - The scheduled maintenance has been completed.
Mar 25, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 25, 02:00 UTC
Scheduled - Payment method: PSE
Country: Colombia
Start: Mar 25th, 2 am UTC
End: Mar 25th, 10 am UTC

Impact: PSE Payment processing may have intermittence during the maintenance window. Transactions may be rejected by the platform during this period.
Mar 13, 16:53 UTC
Mar 24, 2026
[Brazil][PIX] Payment Processing Degradation
Resolved - Services are now operating normally. We will continue to monitor the stability of transactions.
Mar 24, 16:11 UTC
Investigating - Payment method(s): PIX
Country: Brazil
Impact: Transactions may experience delays or failures. Our team is actively monitoring the conversion rate and we will provide updates once the service is stable again.
Mar 24, 15:36 UTC
Mar 23, 2026
[Brazil][PIX] Payment Processing Degradation Affecting Some Brazilian Banks
Resolved - Services are now operating normally. We will continue to monitor the stability of transactions.
Mar 23, 20:45 UTC
Investigating - Payment method(s): PIX
Country: Brazil
Impact: Transactions may experience delays or failures. Our team is actively monitoring the conversion rate and we will provide updates once the service is stable again.
Mar 23, 20:18 UTC
[Colombia] Nequi Infrastructure Maintenance
Completed - The scheduled maintenance has been completed.
Mar 23, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 23, 08:00 UTC
Scheduled - Payment methods: Nequi Cards, Nequi Wallet and Nequi in PSE
Country: Colombia
Start: Mar 23rd, 08:00 am UTC
End: Mar 23rd, 10:00 am UTC

Impact: Nequi related Payment processing may have intermittence during the maintenance window. Transactions may be rejected by the platform during this period.
Mar 11, 17:19 UTC
[Brazil] [Scheduled Maintenance] affecting PIX (Pay-in, Pay-out, Payments and Refunds)
Completed - The scheduled maintenance has been completed.
Mar 23, 06:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 23, 06:00 UTC
Scheduled - EBANX will be performing an scheduled maintenance to improve PIX payment experience.

Payment method: PIX
Country: Brazil
Start: March 23rd, 6 am UTC
End: March 23rd, 6:15 am UTC


Impact: During the maintenance window, all types of PIX transactions may suffer slight degradation in response time. No outage is expected.
Feb 26, 19:56 UTC
Mar 22, 2026
[Colombia] PSE Maintenance
Completed - The scheduled maintenance has been completed.
Mar 22, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 22, 01:00 UTC
Scheduled - Payment method: PSE
Country: Colombia
Start: Mar 22nd, 01:00 am UTC
End: Mar 22nd, 05:00 am UTC

Impact: PSE Payment processing may have intermittence during the maintenance window. Transactions may be rejected by the platform during this period.
Mar 9, 18:32 UTC
Mar 21, 2026

No incidents reported.

Mar 20, 2026
[Colombia][Bank Transfer] PSE Scheduled maintenance
Completed - The scheduled maintenance has been completed.
Mar 20, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 20, 01:00 UTC
Scheduled - Payment method(s): PSE
Country: Colombia
Start: 2026-03-20 01:00 UTC
End: 2026-03-20 05:10 UTC
Impact: PSE (Bank Transfer) payment processing may experience intermittent degradation, potentially leading to transaction rejections during the maintenance window.
Mar 18, 15:41 UTC
Mar 19, 2026

No incidents reported.

Mar 18, 2026
[Brazil][PIX] Payment Processing Degradation Affecting Some Brazilian Banks
Resolved - Services are now operating normally. We are monitoring the stability of transactions.
Mar 18, 19:49 UTC
Investigating - Payment method(s): PIX
Country: Brazil
Impact: Transactions may experience delays or failures. Our team is actively monitoring the conversion rate and we will provide updates once the service is stable again.
Mar 18, 19:18 UTC
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