All Systems Operational

Core Platform Operational
Payments API Operational
Payout API Operational
Payment Page Operational
Notification Service Operational
Tokenization Service Operational
EBANX Dashboard Operational
Developer Tools Operational
EBANX API Documentation Operational
Sandbox API Operational
Argentina Operational
E-Wallet Operational
Cards (credit/debit) Operational
Cash Operational
Bank Transfer Operational
Bolivia Operational
Cash Operational
Brazil Operational
PIX Operational
Cards (credit/debit) Operational
E-Wallet Operational
Boleto Operational
Bank Transfer Operational
Cash Operational
Chile Operational
Cards (credit/debit) Operational
E-Wallet Operational
ServiPag Operational
Bank Transfer Operational
Colombia Operational
Cards (credit/debit) Operational
E-Wallet Operational
Bank Transfer Operational
Cash Operational
Costa Rica Operational
Cards (credit/debit) Operational
Dominican Republic Operational
Cards (credit/debit) Operational
Ecuador Operational
SafetyPay Operational
Cards (credit/debit) Operational
Egypt Operational
Fawry Operational
Guatemala Operational
Cards (credit/debit) Operational
India Operational
E-Wallet Operational
Cards (credit/debit) Operational
Indonesia Operational
E-Wallet Operational
Kenya Operational
E-Wallet Operational
Cards (credit/debit) Operational
Mexico Operational
Cards (credit/debit) Operational
Cash Operational
E-Wallet Operational
SPEI Operational
OXXO Operational
OXXOPay Operational
Nigeria Operational
Bank Transfer Operational
Cards (credit/debit) Operational
E-Wallet Operational
USSD Operational
Panama Operational
Cards (credit/debit) Operational
Paraguay Operational
Cards (credit/debit) Operational
Peru Operational
Cards (credit/debit) Operational
PagoEfectivo Operational
SafetyPay Operational
E-Wallet Operational
Bank Transfer Operational
Philippines Operational
E-Wallet Operational
South Africa Operational
Cards (credit/debit) Operational
E-Wallet Operational
Capitec Pay Operational
Uruguay Operational
Cards (credit/debit) Operational
E-Wallet Operational
Turkey Operational
Cards (credit/debit) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

[Ecuador][Cards] Scheduled maintenance Sep 12, 2026 02:00-03:00 UTC

Payment method(s): Cards
Country: Ecuador
Start: 2026-09-12 02:00 UTC
End: 2026-09-12 03:00 UTC

Impact: We would like to inform you about a scheduled maintenance in Ecuador, affecting Cards. During this window, payment creation and payment confirmation via Cards may present intermittent delays and failures. Normal operations are expected to resume right after the maintenance is completed.

Posted on Sep 03, 2026 - 18:03 UTC

[Ecuador][Cards] Scheduled maintenance - part 2 Sep 12, 2026 05:00-06:00 UTC

Payment method(s): Cards
Country: Ecuador
Start: 2026-09-12 05:00 UTC
End: 2026-09-12 06:00 UTC

Impact: We would like to inform you about a scheduled maintenance in Ecuador, affecting Cards . During this window, payment creation and payment confirmation via Cards may present intermittent delays and failure. Normal operations are expected to resume right after the maintenance is completed.

Posted on Sep 03, 2026 - 18:03 UTC

[Colombia][Bre-b] Scheduled maintenance Sep 12, 2026 08:00-09:30 UTC

Payment method(s): Bre-b
Country: Colombia
Start: 2026-09-12 08:00 UTC
End: 2026-09-12 09:30 UTC

Impact: We would like to inform you about a scheduled maintenance in Colombia, affecting Bre-B . During this window, payment creation and payment confirmation via Bre-B may present intermittent delays and failures. Normal operations are expected to resume right after the maintenance is completed.

Posted on Sep 01, 2026 - 16:12 UTC

[Ecuador][Cards] Scheduled maintenance Sep 13, 2026 02:00-03:00 UTC

Payment method(s): Cards
Country: Ecuador
Start: 2026-09-13 02:00 UTC
End: 2026-09-13 03:00 UTC

Impact: We would like to inform you about a scheduled maintenance in Ecuador, affecting Cards . During this window, payment creation and payment confirmation via Cards may present intermittent delays and failure.Normal operations are expected to resume right after the maintenance is completed.

Posted on Sep 03, 2026 - 18:03 UTC

[Colombia][PSE] Scheduled maintenance Sep 13, 2026 02:00-10:00 UTC

Payment method(s): PSE
Country: Colombia
Start: 2026-09-13 02:00 UTC
End: 2026-09-13 10:00 UTC

Impact: We would like to inform you about a scheduled maintenance in Colombia, affecting PSE. During this window, payment creation and payment confirmation via PSE may present intermittent delays and failures. Normal operations are expected to resume right after the maintenance is completed.

Posted on Sep 09, 2026 - 19:42 UTC

[Colombia][Bre-b] Scheduled maintenance Sep 19, 2026 08:00-09:30 UTC

Payment method(s): Bre-b
Country: Colombia
Start: 2026-09-19 08:00 UTC
End: 2026-09-19 09:30 UTC

Impact: We would like to inform you about a scheduled maintenance in Colombia, affecting Bre-B. During this window, payment creation and payment confirmation via Bre-B may present intermittent delays and failures. Normal operations are expected to resume right after the maintenance is completed.

Posted on Sep 01, 2026 - 16:12 UTC

Sep 11, 2026

Completed - The scheduled maintenance has been completed.
Sep 11, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 11, 04:00 UTC
Scheduled - Payment method(s): PagoEfectivo
Country: Peru
Start: 2026-09-11 04:00 UTC
End: 2026-09-11 06:00 UTC

Impact: We would like to inform you about a scheduled maintenance in Peru, affecting PagoEfectiv. During this window, payment creation and payment confirmation via PagoEfectivo may present intermittent delays and failures. Normal operations are expected to resume right after the maintenance is completed.

Sep 3, 20:45 UTC
Completed - The scheduled maintenance has been completed.
Sep 11, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 11, 01:01 UTC
Scheduled - Payment method(s): FawryPay
Country: Egypt
Start: 2026-09-11 01:00 UTC
End: 2026-09-11 05:00 UTC

Impact: We would like to inform you about a scheduled maintenance in Egypt affecting FawryPay. During this window, payment creation and payment confirmation via Fawry may present intermittent delays and failures. Normal operations are expected to resume right after the maintenance is completed.

Sep 10, 19:57 UTC
Completed - The scheduled maintenance has been completed.
Sep 11, 01:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 10, 04:00 UTC
Scheduled - Payment method(s): PagoEfectivo
Country: Peru
Start: 2026-09-10 04:00 UTC
End: 2026-09-11 01:00 UTC

Impact: We would like to inform you about a scheduled maintenance in Peru, affecting PagoEfectivo. During this window, payment creation and payment confirmation via PagoEfectivo may present intermittent delays and failures. Normal operations are expected to resume right after the maintenance is completed.

Sep 9, 19:22 UTC

Sep 10, 2026

Completed - The scheduled maintenance has been completed.
Sep 10, 22:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 10, 21:00 UTC
Scheduled - Payment method(s): Cards
Country: Nigeria
Start: 2026-09-10 21:00 UTC
End: 2026-09-10 22:00 UTC

Impact: We would like to inform you about a scheduled maintenance in Nigeria, affecting Cards . During this window, payment creation, payment confirmation via Cards may present intermittent delays and failures. Normal operations are expected to resume right after the maintenance is completed.

Sep 9, 20:07 UTC
Completed - The scheduled maintenance has been completed.
Sep 10, 08:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 10, 08:00 UTC
Scheduled - Payment method(s): e-Wallet
Country: Colombia
Start: 2026-09-10 08:00 UTC
End: 2026-09-10 08:30 UTC

Impact: We would like to inform you about a scheduled maintenance activity related to Bre-B, driven by a prioritized configuration change at Banco de la República in Colombia. During the maintenance window, temporary unavailability or occasional intermittencies may occur exclusively for Bre-B transactions; all other payment methods remain unaffected. Normal operations are expected to resume immediately following the completion of the maintenance.

Sep 10, 00:05 UTC
Completed - The scheduled maintenance has been completed.
Sep 10, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 10, 04:01 UTC
Scheduled - Description:
Payment method(s): SPEI
Country: Mexico
Start: 2026-09-10 04:00 UTC
End: 2026-09-10 07:00 UTC

Impact: We would like to inform you abouta scheduled maintenance in Mexico. During this window, pay-ins and payouts via SPEI may present intermittent delays and failures. Normal operations are expected to resume right after the maintenance is completed.

Sep 4, 13:03 UTC

Sep 9, 2026

Completed - The scheduled maintenance has been completed.
Sep 9, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 9, 11:00 UTC
Update - We updated the title to correctly reflect OXXOPay in Mexico.
Sep 9, 04:51 UTC
Update - We updated the affected component to correctly reflect OXXOPay in Mexico.
Sep 9, 04:50 UTC
Scheduled - Payment method(s): OXXOPay
Country: Mexico
Start: 2026-09-09 11:00 UTC
End: 2026-09-09 13:00 UTC
Impact: During planned platform improvements, OXXOPay payment transactions may experience intermittent disruptions for 45 to 60 minutes within the maintenance window.

Sep 8, 22:17 UTC
Completed - The scheduled maintenance has been completed.
Sep 9, 09:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 9, 08:00 UTC
Scheduled - Payment method(s): Bre-b
Country: Colombia
Start: 2026-09-09 08:00 UTC
End: 2026-09-09 09:30 UTC

Impact: We would like to inform you about a scheduled maintenance in Colombia, affecting Bre-B . During this window, payment creation and payment confirmation via Bre-B may present intermittent delays and failures. Normal operations are expected to resume right after the maintenance is completed.

Sep 1, 16:12 UTC

Sep 8, 2026

Completed - The scheduled maintenance has been completed.
Sep 8, 06:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 8, 05:00 UTC
Scheduled - Payment method(s): Yape
Country: Peru
Start: 2026-09-08 05:00 UTC
End: 2026-09-08 06:30 UTC

Impact: We would like to inform you about a scheduled maintenance in Peru affecting Yape. During this window, payment creation, payment confirmation and refunds via Yape may present unavailability. Normal operations are expected to resume right after the maintenance is completed.

Sep 4, 16:41 UTC
Completed - The scheduled maintenance has been completed.
Sep 8, 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 7, 23:00 UTC
Scheduled - Payment method(s): Capitec Pay
Country: South Africa
Start: 2026-09-07 23:00 UTC
End: 2026-09-08 02:00 UTC

Impact: We would like to inform you about a scheduled maintenance in South Africa, affecting Capitec Pay. During this window, payment creation and payment confirmation via Capitec Pay may present intermittent delays and failures. Normal operations are expected to resume right after the maintenance is completed.

Sep 4, 13:56 UTC

Sep 7, 2026

Completed - The scheduled maintenance has been completed.
Sep 7, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 7, 04:00 UTC
Scheduled - Payment method(s): Cards
Country: Ecuador
Start: 2026-09-07 04:00 UTC
End: 2026-09-07 10:00 UTC

Impact: We would like to inform you about a scheduled maintenance in Ecuador, affecting Cards . During this window, payment creation and payment confirmation via Cards may present intermittent delays and failures. Normal operations are expected to resume right after the maintenance is completed.

Sep 4, 13:03 UTC
Completed - The scheduled maintenance has been completed.
Sep 7, 06:10 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 7, 06:00 UTC
Scheduled - Payment method(s): PSE
Country: Colombia
Start: 2026-09-07 06:00 UTC
End: 2026-09-07 06:10 UTC

Impact: We would like to inform you about recurring scheduled maintenance in Colombia, affecting PSE. During this window, payment creation and payment confirmation via PSE may present intermittent delays and failures. Normal operations are expected to resume right after the maintenance is completed.

Aug 31, 14:08 UTC
Completed - The scheduled maintenance has been completed.
Sep 7, 03:10 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 7, 03:00 UTC
Scheduled - Payment method(s): PSE
Country: Colombia
Start: 2026-09-07 03:00 UTC
End: 2026-09-07 03:10 UTC

Impact: We would like to inform you about recurring scheduled maintenance in Colombia, affecting PSE. During this window, payment creation and payment confirmation via PSE may present intermittent delays and failures. Normal operations are expected to resume right after the maintenance is completed.

Aug 31, 14:09 UTC

Sep 6, 2026

Completed - The scheduled maintenance has been completed.
Sep 6, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 6, 04:00 UTC
Scheduled - Payment method(s): Cards
Country: Ecuador
Start: 2026-09-06 04:00 UTC
End: 2026-09-06 07:00 UTC

Impact: We would like to inform you about a scheduled maintenance in Ecuador, affecting Cards . During this window, payment creation and payment confirmation via Cards may present intermittent delays and failures. Normal operations are expected to resume right after the maintenance is completed.

Sep 4, 13:03 UTC
Completed - The scheduled maintenance has been completed.
Sep 6, 03:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 5, 14:00 UTC
Scheduled - Payment method(s): SPEI
Country: Mexico
Start: 2026-09-05 14:00 UTC
End: 2026-09-06 03:00 UTC

Impact: We would like to inform you about a scheduled maintenance in Mexico, affecting SPEI. During this window, payment creation, payment confirmation and payouts via SPEI may present unavailability. Normal operations are expected to resume right after the maintenance is completed.

Sep 1, 12:16 UTC

Sep 5, 2026

Resolved - This incident has been resolved. PIX transactions with the impacted partner bank are processing normally again, and conversion rates have returned to expected levels.
Sep 5, 02:46 UTC
Monitoring - We are monitoring the recovery of PIX transactions with the impacted partner bank as they work to restore full service on their side. PIX transactions involving other banks remain unaffected. We will provide an update as soon as we confirm full recovery.
Sep 5, 02:33 UTC
Update - We are continuing to work with our partner to resolve the issue. We would like to clarify that this degradation is limited to one specific bank in Brazil, and PIX transactions involving other banks are unaffected. We will provide an update as soon as more information becomes available.
Sep 5, 01:00 UTC
Investigating - We are continuing to work with our partner to resolve the degradation affecting PIX transactions. We will provide an update as soon as more information becomes available.
Sep 5, 00:28 UTC
Identified - Payment method(s): PIX
Country: Brazil
Impact: We have identified the cause of a minor degradation affecting PIX transactions, which is linked to one of our partner banks in Brazil. Our teams are working with the partner to restore full service and will provide an update as soon as more information becomes available.

Sep 4, 23:59 UTC

Sep 4, 2026

Resolved - This incident has been resolved.
Sep 4, 21:31 UTC
Investigating - We are working with our external partner to resolve the issue. We have identified that this incident is also impacting pay-in flows
Sep 4, 20:48 UTC
Identified - We have detected a service degradation affecting payouts. Payout processing times may be longer than usual, and payouts may be temporarily unavailable.

Our teams are actively working with our external partners to restore full service as quickly as possible.

Sep 4, 19:47 UTC

Sep 3, 2026

Completed - The scheduled maintenance has been completed.
Sep 3, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 3, 08:00 UTC
Scheduled - Payment method(s): Bre-b
Country: Colombia
Start: 2026-09-03 08:00 UTC
End: 2026-09-03 10:00 UTC

Impact: We would like to inform you about a scheduled maintenance in Colombia, affecting Bre-B. During this window, payment creation and payment confirmation via Bre-B may present intermittent delays and failures. Normal operations are expected to resume right after the maintenance is completed.

Aug 31, 18:26 UTC
Completed - The scheduled maintenance has been completed.
Sep 3, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 3, 05:01 UTC
Scheduled - Payment method(s): Cards
Country: Ecuador
Start: 2026-09-03 05:00 UTC
End: 2026-09-03 07:00 UTC

Impact: We would like to inform you about a scheduled maintenance in Ecuador, affecting Cards . During this window, payment creation and payment confirmation via Cards may present intermittent delays and failures. Normal operations are expected to resume right after the maintenance is completed.

Sep 1, 19:46 UTC
Completed - The scheduled maintenance has been completed.
Sep 3, 06:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 3, 05:00 UTC
Scheduled - Payment method(s): PSE
Country: Colombia
Start: 2026-09-03 05:00 UTC
End: 2026-09-03 06:00 UTC

Impact: Scheduled maintenance by an external provider affecting PSE services. During this period, PSE transactions originating from a specific partner bank may experience temporary unavailability and an increased rate of rejections or failures. PSE payments from other banks are expected to remain unaffected. Normal operations are expected to resume immediately after the maintenance concludes.

Sep 3, 03:04 UTC
Completed - The scheduled maintenance has been completed.
Sep 3, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 3, 04:01 UTC
Scheduled - Payment method(s): PagoEfectivo
Country: Peru
Start: 2026-09-03 04:00 UTC
End: 2026-09-03 06:00 UTC

Impact: We would like to inform you about a scheduled maintenance in Peru, affecting PagoEfectivo. During this window, payment creation and payment confirmation via PagoEfectivo may present intermittent delays and failures. Normal operations are expected to resume right after the maintenance is completed.

Aug 31, 14:09 UTC
Completed - The scheduled maintenance has been completed.
Sep 3, 05:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 3, 04:00 UTC
Scheduled - Payment method(s): PagoEfectivo
Country: Peru
Start: 2026-09-03 04:00 UTC
End: 2026-09-03 05:30 UTC

Impact: We would like to inform you about a scheduled maintenance in Peru, affecting PagoEfectivo. During this window, payment creation and payment confirmation via PagoEfectivo may present intermittent delays and failures. Normal operations are expected to resume right after the maintenance is completed.

Sep 2, 17:00 UTC

Sep 2, 2026

Completed - The scheduled maintenance has been completed.
Sep 2, 06:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 2, 04:30 UTC
Scheduled - Payment method(s): Cards
Country: Ecuador
Start: 2026-09-02 04:30 UTC
End: 2026-09-02 06:30 UTC

Impact: We would like to inform you about a scheduled maintenance in Ecuador, affecting Cards . During this window, payment creation and payment confirmation via Cards may present intermittent delays and failures. Normal operations are expected to resume right after the maintenance is completed.

Sep 1, 19:46 UTC

Sep 1, 2026

Completed - The scheduled maintenance has been completed.
Sep 1, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 1, 04:00 UTC
Scheduled - Payment method(s): Nequi, PSE
Country: Colombia
Start: 2026-09-01 04:00 UTC
End: 2026-09-01 07:00 UTC

Impact: We would like to inform you about a scheduled maintenance conducted by our partner in Colombia. During this window, payment creation, payment confirmation and payouts via Nequi — including PSE payments — may present unavailability and intermittent failures. Normal operations are expected to resume right after the maintenance is completed.

Aug 31, 18:15 UTC
Completed - The scheduled maintenance has been completed.
Sep 1, 03:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 31, 20:00 UTC
Scheduled - Payment method(s): PagoEfectivo, e-Wallet
Country: Peru
Start: 2026-08-31 20:00 UTC
End: 2026-09-01 03:30 UTC

Impact: PagoEfectivo and e-Wallet transactions may experience temporary unavailability or degradation during the maintenance window.

Aug 31, 01:35 UTC

Aug 31, 2026

Completed - The scheduled maintenance has been completed.
Aug 31, 23:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 31, 21:50 UTC
Scheduled - Payment method(s): Nequi
Country: Colombia
Start: 2026-08-31 21:50 UTC
End: 2026-08-31 23:30 UTC

Impact: We would like to inform you about a scheduled maintenance activity conducted by our partner in Colombia. During this window, payouts and pay-ins via Nequi may present unavailability. Normal operations are expected to resume right after the maintenance is completed.

Aug 31, 18:03 UTC
Completed - The scheduled maintenance has been completed.
Aug 31, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 31, 06:00 UTC
Scheduled - Payment method(s): PSE
Country: Colombia
Start: 2026-08-31 06:00 UTC
End: 2026-08-31 09:00 UTC

Impact: We would like to inform you about a recurring scheduled maintenance in Colombia, affecting PSE. During this window, payment creation and payment confirmation via PSE may present intermittent delays and failures. Normal operations are expected to resume right after the maintenance is completed.

Aug 28, 16:39 UTC
Completed - The scheduled maintenance has been completed.
Aug 31, 07:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 31, 07:00 UTC
Scheduled - Payment method(s): Cards
Country: Ecuador
Start: 2026-08-31 07:00 UTC
End: 2026-08-31 07:45 UTC

Impact: We would like to inform you about a scheduled maintenance in Ecuador, affecting Cards. During this window, payment creation and payment confirmation via Cards may present intermittent delays and failures. Normal operations are expected to resume right after the maintenance is completed.

Aug 28, 21:02 UTC
Completed - The scheduled maintenance has been completed.
Aug 31, 03:10 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 31, 03:00 UTC
Scheduled - Payment method(s): PSE
Country: Colombia
Start: 2026-08-31 03:00 UTC
End: 2026-08-31 03:10 UTC

Impact: We would like to inform you about recurring maintenance activities performed in Colombia, affecting PSE. During this window, payment creation and payment confirmation via PSE may present intermittent failures and declines. Normal operations are expected to resume right after the maintenance is completed.

Aug 28, 16:39 UTC

Aug 30, 2026

Completed - The scheduled maintenance has been completed.
Aug 30, 06:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 30, 04:00 UTC
Scheduled - Payment method(s): PSE
Country: Colombia
Start: 2026-08-30 04:00 UTC
End: 2026-08-30 06:00 UTC

Impact: We would like to inform you about a scheduled maintenance in Colombia, affecting PSE. During this window, payment creation and payment confirmation via PSE may present intermittent delays and failures. Normal operations are expected to resume right after the maintenance is completed.

Aug 28, 19:24 UTC
Completed - The scheduled maintenance has been completed.
Aug 30, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 30, 05:30 UTC
Scheduled - Payment method(s): Cards
Country: Argentina
Start: 2026-08-30 05:30 UTC
End: 2026-08-30 06:00 UTC

Impact: We would like to inform you about a scheduled maintenance in Argentina, affecting Cards. During this window, payment creation and payment confirmation via Cards may present intermittent delays and failures. Normal operations are expected to resume right after the maintenance is completed.

Aug 28, 21:02 UTC

Aug 29, 2026

Resolved - Payment method(s): Bank Transfer
Country: Colombia
Impact: The issue affecting Bank Transfer transactions has been resolved, and services are now operating normally.

Aug 29, 00:54 UTC
Investigating - We are experiencing degradation affecting PSE transactions. Our teams are in touch with the provider to solve this issue. Users may experience delays or transaction failures.
Aug 28, 23:39 UTC

Aug 28, 2026

Resolved - This incident has been resolved.
Aug 28, 18:13 UTC
Identified - Payment method(s): Bank Transfer
Country: Colombia
Impact: We have identified intermittent issues affecting Bank Transfer processing, which may be causing delays or failures for payments. Our teams are actively working with our partners to resolve the issue.

Aug 28, 17:18 UTC
Resolved - Payment method(s): Bank Transfer
Country: Colombia
Impact: The issue affecting Bank Transfer transactions has been resolved, and services are now operating normally.

Aug 28, 06:06 UTC
Investigating - We are experiencing degradation affecting PSE transactions. Our teams are in touch with the provider to solve this issue. Users may experience delays or transaction failures.
Aug 28, 05:37 UTC
Completed - The scheduled maintenance has been completed.
Aug 28, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 28, 03:00 UTC
Scheduled - Payment method(s): Bre-B
Country: Colombia
Start: 2026-08-28 03:00 UTC
End: 2026-08-28 04:00 UTC

Impact: We would like to inform you about a scheduled maintenance will be performed by our partner in Colombia, affecting Bre-B. During the window, the impact will be on payment creation and payment confirmation, which may present intermittent delays and failures. Normal operations are expected to resume right after the maintenance is completed.

Aug 25, 13:58 UTC