All Systems Operational
Third party acquirers ? Operational
API ? Operational
Customer Checkout ? Operational
EBANX Dashboard ? Operational
Sandbox Systems ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Card Payments Maintenance Jun 6, 2023 07:30-09:30 UTC
Card payments may present intermittence in payment processing due to a maintenance scheduled by one of our partners to improve the quality of our services. Transactions may be rejected by the platform during this period.
Country: Colombia
Date: 6 June, 7:30 AM - 9:30 AM UTC
Duration: 2 hours
Expected Behavior: 2 hours of intermittence during the maintenance window

Posted on Jun 01, 2023 - 18:00 UTC
Card payments Maintenance Jun 20, 2023 05:00-07:00 UTC
Card payments may present intermittence in payment processing due to a maintenance scheduled by one of our partners to improve the quality of our services. Transactions may be rejected by the platform during this period.
Country: Colombia
Date: June 20, 5 AM - 7 AM UTC
Duration: 2 hours
Expected Behavior: 1.5 hours of intermittence during the maintenance window

Posted on Feb 01, 2023 - 17:01 UTC
PSE Maintenance Jun 25, 2023 02:00-08:00 UTC
PSE payments may present intermittence or unavailability in payment processing due to a maintenance scheduled by one of our partners to improve the quality of our services. Transactions may be rejected by the platform during this period.

Country: Colombia
Date: 25 June, 02:00 AM - 08:00 AM (UTC)
Duration: 6 hours
Expected Behavior: Intermittence or unavailability

Posted on Jun 02, 2023 - 13:21 UTC
API Uptime
Fetching
EBANX Dashboard Uptime
Fetching
Past Incidents
Jun 5, 2023

No incidents reported today.

Jun 4, 2023

No incidents reported.

Jun 3, 2023

No incidents reported.

Jun 2, 2023
Completed - The scheduled maintenance has been completed.
Jun 2, 14:33 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 2, 12:00 UTC
Scheduled - We would like to inform you that we will be performing scheduled maintenance on one of our sandbox databases to ensure optimal performance and reliability. During this maintenance window, there will be a temporary interruption in access to the sandbox environments.

Maintenance Details:
Scheduled Date: June 2, 2023
Maintenance Start Time: 12:00 PM (UTC)
Duration: 1 hour
Expected impact: 10 minutes of access intermittencies

We apologize for any inconvenience this may cause. Our team will be working diligently to minimize the impact and complete the maintenance as quickly as possible. We will keep you updated throughout the process via this status page.

If you have any urgent concerns or questions regarding this maintenance, please don't hesitate to reach out to our support team. We appreciate your patience and understanding.

May 31, 19:42 UTC
Jun 1, 2023

No incidents reported.

May 31, 2023

No incidents reported.

May 30, 2023

No incidents reported.

May 29, 2023

No incidents reported.

May 28, 2023
Completed - The scheduled maintenance has been completed.
May 28, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 28, 02:00 UTC
Scheduled - PSE payments may present intermittence in payment processing due to a maintenance scheduled by one of our partners to improve the quality of our services. Transactions may be rejected by the platform during this period.

Country: Colombia
Date: 28 May, 02:00 AM - 08:00 AM (UTC)
Duration: 6 hours
Expected Behavior: Intermittence

May 9, 19:17 UTC
Completed - The scheduled maintenance has been completed.
May 28, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 28, 05:00 UTC
Scheduled - Card payments may present intermittence in payment processing due to a maintenance scheduled by one of our partners to improve the quality of our services. Transactions may be rejected by the platform during this period.
Country: Peru
Date: May 28, 5 AM - 7 AM UTC
Duration: 2 hours
Expected Behavior: 2 hours of intermittence during the maintenance window

May 26, 18:25 UTC
May 27, 2023

No incidents reported.

May 26, 2023

No incidents reported.

May 25, 2023

No incidents reported.

May 24, 2023

No incidents reported.

May 23, 2023
Completed - The scheduled maintenance has been completed.
May 23, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 23, 05:00 UTC
Scheduled - Card payments may present intermittence in payment processing due to a maintenance scheduled by one of our partners to improve the quality of our services. Transactions may be rejected by the platform during this period.
Country: Colombia
Date: May 23, 5 AM - 7 AM UTC
Duration: 2 hours
Expected Behavior: 1.5 hours of intermittence during the maintenance window

Feb 1, 16:56 UTC
May 22, 2023

No incidents reported.