All Systems Operational
Third party acquirers ? Operational
API ? Operational
Customer Checkout ? Operational
EBANX Dashboard ? Operational
Sandbox Systems ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Partner Maintenance Mar 25, 2023 16:00 - Mar 26, 2023 00:00 UTC
PSE transactions may present interruption in payment processing due to a maintenance scheduled by one of our partners to improve the quality of our services. Transactions may be rejected by the platform during this period.

Country: Colombia
Date: March 26, 02:00 AM - 10:00 AM (UTC)
Duration: 08 hours
Expected behavior: Interruption

Posted on Mar 26, 2023 - 02:00 UTC
Card payments Maintenance Mar 27, 2023 05:00-06:00 UTC
Card payments may present intermittence in payment processing due to a maintenance scheduled by one of our partners to improve the quality of our services. Transactions may be rejected by the platform during this period.
Country: Colombia
Date: March 27, 5 AM - 6 AM UTC
Duration: 1 hour
Expected Behavior: 10 minutes of intermittence during the maintenance window

Posted on Jan 31, 2023 - 18:50 UTC
Card payments Maintenance Apr 24, 2023 05:00-07:00 UTC
Card payments may present intermittence in payment processing due to a maintenance scheduled by one of our partners to improve the quality of our services. Transactions may be rejected by the platform during this period.
Country: Colombia
Date: April 24, 5 AM - 7 AM UTC
Duration: 2 hours
Expected Behavior: 1.5 hours of intermittence during the maintenance window

Posted on Jan 31, 2023 - 18:52 UTC
Card payments Maintenance May 23, 2023 05:00-07:00 UTC
Card payments may present intermittence in payment processing due to a maintenance scheduled by one of our partners to improve the quality of our services. Transactions may be rejected by the platform during this period.
Country: Colombia
Date: May 23, 5 AM - 7 AM UTC
Duration: 2 hours
Expected Behavior: 1.5 hours of intermittence during the maintenance window

Posted on Feb 01, 2023 - 16:56 UTC
Card payments Maintenance Jun 20, 2023 05:00-07:00 UTC
Card payments may present intermittence in payment processing due to a maintenance scheduled by one of our partners to improve the quality of our services. Transactions may be rejected by the platform during this period.
Country: Colombia
Date: June 20, 5 AM - 7 AM UTC
Duration: 2 hours
Expected Behavior: 1.5 hours of intermittence during the maintenance window

Posted on Feb 01, 2023 - 17:01 UTC
API Uptime
Fetching
EBANX Dashboard Uptime
Fetching
Past Incidents
Mar 23, 2023

No incidents reported today.

Mar 22, 2023

No incidents reported.

Mar 21, 2023

No incidents reported.

Mar 20, 2023

No incidents reported.

Mar 19, 2023

No incidents reported.

Mar 18, 2023

No incidents reported.

Mar 17, 2023

No incidents reported.

Mar 16, 2023

No incidents reported.

Mar 15, 2023
Completed - The scheduled maintenance has been completed.
Mar 15, 04:31 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 15, 01:00 UTC
Scheduled - Card transactions and refunds may present intermittence due to a maintenance scheduled by one of our partners to improve the quality of our services. Transactions may be rejected by the platform during this period.

Country: Colombia
Date: March 15, 01:00 AM - 04:30 AM (UTC)
Duration: 3:30 hours
Expected behavior: Intermittence

Mar 10, 20:23 UTC
Mar 14, 2023
Resolved - This incident has been resolved.
Mar 14, 02:29 UTC
Monitoring - Partial outage solved, we are monitoring the results.
Mar 14, 02:18 UTC
Investigating - We are seeing intermittencies with Brazilian PIX payments, our team is in touch with our providers to resolve this issue.
Mar 14, 02:04 UTC
Mar 13, 2023

No incidents reported.

Mar 12, 2023
Completed - The scheduled maintenance has been completed.
Mar 12, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 12, 08:01 UTC
Scheduled - Card transactions may present intermittence in payment processing due to a maintenance scheduled by one of our partners to improve the quality of our services. Transactions may be rejected by the platform during this period.

Country: Peru
Date: March 12, 08:00am - 10:00am (UTC)
Duration: 2 hours
Expected Behavior: Intermittence

Mar 10, 20:35 UTC
Completed - The scheduled maintenance has been completed.
Mar 12, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 12, 02:01 UTC
Scheduled - PSE transactions will present intermittence in payment processing due to a maintenance scheduled by one of our partners to improve the quality of our services. Transactions may be rejected by the platform during this period.

Country: Colombia
Date: March 12, 02:00 AM- 10:00 AM (UTC)
Duration: 8 hours
Expected Behavior: Intermittence

Mar 10, 18:50 UTC
Mar 11, 2023

No incidents reported.

Mar 10, 2023

No incidents reported.

Mar 9, 2023

No incidents reported.