All Systems Operational

Uptime over the past 90 days. View historical uptime.
Core Platform Operational
90 days ago
100.0 % uptime
Today
Payments API Operational
90 days ago
100.0 % uptime
Today
Payout API Operational
90 days ago
100.0 % uptime
Today
Payment Page Operational
90 days ago
100.0 % uptime
Today
Notification Service Operational
90 days ago
100.0 % uptime
Today
Tokenization Service Operational
90 days ago
100.0 % uptime
Today
EBANX Dashboard Operational
90 days ago
100.0 % uptime
Today
Developer Tools Operational
90 days ago
100.0 % uptime
Today
EBANX API Documentation Operational
90 days ago
100.0 % uptime
Today
Sandbox API Operational
90 days ago
100.0 % uptime
Today
Argentina Operational
90 days ago
100.0 % uptime
Today
E-Wallet Operational
90 days ago
100.0 % uptime
Today
Cards (credit/debit) Operational
90 days ago
100.0 % uptime
Today
Cash Operational
90 days ago
100.0 % uptime
Today
Bank Transfer Operational
90 days ago
100.0 % uptime
Today
Bolivia Operational
90 days ago
100.0 % uptime
Today
Cash Operational
90 days ago
100.0 % uptime
Today
Brazil Operational
90 days ago
99.97 % uptime
Today
PIX Operational
90 days ago
99.86 % uptime
Today
Cards (credit/debit) Operational
90 days ago
100.0 % uptime
Today
E-Wallet Operational
90 days ago
99.98 % uptime
Today
Boleto Operational
90 days ago
100.0 % uptime
Today
Bank Transfer Operational
90 days ago
100.0 % uptime
Today
Cash Operational
90 days ago
100.0 % uptime
Today
Chile Operational
90 days ago
100.0 % uptime
Today
Cards (credit/debit) Operational
90 days ago
100.0 % uptime
Today
E-Wallet Operational
90 days ago
100.0 % uptime
Today
ServiPag Operational
90 days ago
100.0 % uptime
Today
Bank Transfer Operational
90 days ago
100.0 % uptime
Today
Colombia Operational
90 days ago
99.98 % uptime
Today
Cards (credit/debit) Operational
90 days ago
99.98 % uptime
Today
E-Wallet Operational
90 days ago
99.94 % uptime
Today
Bank Transfer Operational
90 days ago
100.0 % uptime
Today
Cash Operational
90 days ago
100.0 % uptime
Today
Costa Rica Operational
90 days ago
100.0 % uptime
Today
Cards (credit/debit) Operational
90 days ago
100.0 % uptime
Today
Dominican Republic Operational
90 days ago
100.0 % uptime
Today
Cards (credit/debit) Operational
90 days ago
100.0 % uptime
Today
Ecuador Operational
90 days ago
100.0 % uptime
Today
SafetyPay Operational
90 days ago
100.0 % uptime
Today
Egypt Operational
90 days ago
100.0 % uptime
Today
Fawry Operational
90 days ago
100.0 % uptime
Today
Guatemala Operational
90 days ago
100.0 % uptime
Today
Cards (credit/debit) Operational
90 days ago
100.0 % uptime
Today
India Operational
90 days ago
100.0 % uptime
Today
E-Wallet Operational
90 days ago
100.0 % uptime
Today
Cards (credit/debit) Operational
90 days ago
100.0 % uptime
Today
Kenya Operational
90 days ago
100.0 % uptime
Today
E-Wallet Operational
90 days ago
100.0 % uptime
Today
Mexico Operational
90 days ago
99.98 % uptime
Today
Cards (credit/debit) Operational
90 days ago
100.0 % uptime
Today
Cash Operational
90 days ago
100.0 % uptime
Today
E-Wallet Operational
90 days ago
100.0 % uptime
Today
SPEI Operational
90 days ago
99.93 % uptime
Today
OXXO Operational
90 days ago
100.0 % uptime
Today
Nigeria Operational
90 days ago
100.0 % uptime
Today
Bank Transfer Operational
90 days ago
100.0 % uptime
Today
Cards (credit/debit) Operational
90 days ago
100.0 % uptime
Today
E-Wallet Operational
90 days ago
100.0 % uptime
Today
Panama Operational
90 days ago
100.0 % uptime
Today
Cards (credit/debit) Operational
90 days ago
100.0 % uptime
Today
Paraguay Operational
90 days ago
100.0 % uptime
Today
Cards (credit/debit) Operational
90 days ago
100.0 % uptime
Today
Peru Operational
90 days ago
100.0 % uptime
Today
Cards (credit/debit) Operational
90 days ago
100.0 % uptime
Today
PagoEfectivo Operational
90 days ago
100.0 % uptime
Today
SafetyPay Operational
90 days ago
100.0 % uptime
Today
E-Wallet Operational
90 days ago
100.0 % uptime
Today
Philippines Operational
90 days ago
100.0 % uptime
Today
E-Wallet Operational
90 days ago
100.0 % uptime
Today
South Africa Operational
90 days ago
100.0 % uptime
Today
Cards (credit/debit) Operational
90 days ago
100.0 % uptime
Today
E-Wallet Operational
90 days ago
100.0 % uptime
Today
Capitec Pay Operational
90 days ago
100.0 % uptime
Today
Uruguay Operational
90 days ago
100.0 % uptime
Today
Cards (credit/debit) Operational
90 days ago
100.0 % uptime
Today
E-Wallet Operational
90 days ago
100.0 % uptime
Today
E-Wallet Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jun 30, 2026

No incidents reported today.

Jun 29, 2026
[Peru][PagoEfectivo] Payments temporarily unavailable
Resolved - This incident has been resolved.
Jun 29, 18:45 UTC
Monitoring - Payment method(s): PagoEfectivo
Country: Peru
Impact: PagoEfectivo payment creation is temporarily unavailable. The cause has been identified, and our teams are actively working with partners to resolve the issue.
Jun 29, 17:29 UTC
[Colombia] PSE Scheduled maintenance
Completed - The scheduled maintenance has been completed.
Jun 29, 09:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 29, 06:00 UTC
Scheduled - Payment method(s): PSE
Country: Colombia
Start: 2026-06-29 06:00 UTC
End: 2026-06-29 09:00 UTC

Impact: We would like to inform you that one of our partners, will be conducting scheduled maintenance on the PSE database infrastructure. Despite all contingency measures, it is possible that occasional interruptions or temporary unavailability may occur in PSE transaction processing during this 3-hour window. Normal operations will remain fully stable once the maintenance concludes.
Jun 23, 13:34 UTC
[Colombia] PSE Scheduled maintenance
Completed - The scheduled maintenance has been completed.
Jun 29, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 29, 06:00 UTC
Scheduled - Payment method(s): PSE
Country: Colombia
Start: 2026-06-29 06:00 UTC
End: 2026-06-29 09:00 UTC

Impact: We would like to inform you that one of our partners, will be conducting scheduled maintenance on the PSE database infrastructure. Despite all contingency measures, it is possible that occasional interruptions or temporary unavailability may occur in PSE transaction processing during 3-hour window. Normal operations will remain fully stable once the maintenance concludes.
Jun 27, 06:50 UTC
Jun 28, 2026
[Colombia] PSE Scheduled maintenance
Completed - The scheduled maintenance has been completed.
Jun 28, 03:10 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 28, 03:00 UTC
Scheduled - Payment method(s): PSE
Country: Colombia
Start: 2026-06-28 03:00 UTC
End: 2026-06-28 03:10 UTC

Impact: We would like to inform you that one of our partners, will be conducting scheduled maintenance on the PSE database infrastructure. Despite all contingency measures, it is possible that occasional interruptions or temporary unavailability may occur in PSE transaction processing during this 10-minute window. Normal operations will remain fully stable once the maintenance concludes.
Jun 23, 13:34 UTC
[Colombia] PSE Scheduled maintenance
Completed - The scheduled maintenance has been completed.
Jun 28, 03:10 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 28, 03:01 UTC
Scheduled - Payment method(s): PSE
Country: Colombia
Start: 2026-06-28 03:00 UTC
End: 2026-06-28 03:10 UTC

Impact: We would like to inform you that one of our partners, will be conducting scheduled maintenance on the PSE database infrastructure. Despite all contingency measures, it is possible that occasional interruptions or temporary unavailability may occur in PSE transaction processing during 10-minute window. Normal operations will remain fully stable once the maintenance concludes.
Jun 27, 06:50 UTC
Jun 27, 2026
[Cards] Scheduled maintenance
Completed - The scheduled maintenance has been completed.
Jun 27, 22:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 27, 20:00 UTC
Scheduled - Payment method(s): USSD
Country: Nigeria
Start: 2026-06-27 20:00 UTC
End: 2026-06-27 22:00 UTC

Impact: we would like to inform you that one of our partners will be conducting a scheduled maintenance on it infrastructure. USSD may experience downtime of 30 to 45 minutes in this 2 hour window.
Jun 26, 21:17 UTC
[Mexico][Payouts][PayIn] SPEI Scheduled
Completed - The scheduled maintenance has been completed.
Jun 27, 12:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 27, 12:00 UTC
Scheduled - Payment method(s): SPEI
Country: Mexico

Start: 2026-06-27 12:00 UTC
End: 2026-06-27 12:30 UTC

Impact: We would like to inform you about a scheduled maintenance activity conducted by one of our partners on their service infrastructure. Merchants will be able to create payouts during this window, but EBANX will withhold the process until the partner's maintenance is over. After this period, the payouts created during the maintenance window will be processed normally.

PayIn confirmations also may experience delay in confirmation.
Jun 26, 21:33 UTC
Jun 26, 2026

No incidents reported.

Jun 25, 2026
[Brazil][PIX] Payment rejections affecting Banco do Brasil accounts
Resolved - This incident has been resolved. We will continue monitoring closely to ensure full stability. We apologize for any inconvenience caused during this situation.
Jun 25, 22:26 UTC
Monitoring - The fix has been successfully deployed and we are monitoring the situation. We are already seeing PIX transactions for Banco do Brasil accounts processing normally. We will confirm full resolution shortly.
Jun 25, 22:02 UTC
Update - A fix is currently being deployed. PIX transactions for Banco do Brasil accounts are expected to resume within the next 30 minutes. We will confirm once service is fully restored.
Jun 25, 20:59 UTC
Update - We continue to investigate the issue causing PIX transactions to be rejected for users with Banco do Brasil accounts. Our teams are actively working on a fix and treating this as a high-priority incident. We will provide another update shortly.
Jun 25, 20:17 UTC
Investigating - Payment method(s): PIX
Country: Brazil
Impact: We have identified an issue causing PIX transactions to be rejected for users with Banco do Brasil accounts. Our teams are actively working to restore normal processing.
Jun 25, 19:43 UTC
[Argentina][Tokenization Service][Cards] Scheduled maintenance for card processing
Completed - The scheduled maintenance has been completed.
Jun 25, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 25, 04:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Jun 24, 14:54 UTC
Scheduled - Payment method(s): Cards (Credit/Debit)
Country: Argentina
Start: 2026-06-25 04:00 UTC
End: 2026-06-25 12:00 UTC
Impact: Despite all contingency measures, credit and debit card transactions in Argentina may experience temporary unavailability during this external maintenance.
Jun 24, 01:57 UTC
[Mexico][Payouts] Scheduled maintenance
Completed - The scheduled maintenance has been completed.
Jun 25, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 25, 03:00 UTC
Scheduled - Payment method(s): SPEI
Country: Mexico
Start: 2026-06-25 03:00 UTC
End: 2026-06-25 07:00 UTC

Impact: We would like to inform you about a scheduled maintenance activity conducted by one of our partners on their service infrastructure. Merchants will be able to create payouts during this window, but EBANX will withhold the process until the partner's maintenance is over. After this period, the payouts created during the maintenance window will be processed normally.
Jun 19, 14:33 UTC
[Brazil][PIX] Emergency Maintenance for BACEN catalog update
Completed - The scheduled maintenance has been completed.
Jun 25, 06:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 25, 06:00 UTC
Scheduled - Payment method(s): PIX
Country: Brazil
Start: 2026-06-25 06:00 UTC
End: 2026-06-25 06:30 UTC
Impact: We have an emergency maintenance window for one of our PIX partners to upgrade their system in order to comply with BACEN's catalogue changes going live 28/06. During the window we expect up to 10 minutes of intermittence in all PIX operations (Pay-in, Pay-out, Payments, and Refunds))
Jun 23, 21:22 UTC
Jun 24, 2026

No incidents reported.

Jun 23, 2026
[Mexico][PayOuts] SPEI Scheduled maintenance
Completed - The scheduled maintenance has been completed.
Jun 23, 05:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 23, 05:00 UTC
Scheduled - Payment method(s): SPEI
Country: Mexico
Start: 2026-06-23 05:00 UTC
End: 2026-06-23 05:30 UTC

Impact: We would like to inform you about a scheduled maintenance activity conducted by one of our partners on their service infrastructure. Merchants will be able to create payouts during this window, but EBANX will withhold the process until the partner's maintenance is over. After this period, the payouts created during the maintenance window will be processed normally.
Jun 19, 14:33 UTC
Jun 22, 2026
[Colombia][Cards] Transaction failures
Resolved - This incident has been resolved.
Jun 22, 14:54 UTC
Update - We are observing successful transactions and will continue to monitor to ensure full stability.
Jun 22, 14:06 UTC
Monitoring - A fix has been applied and we are monitoring the stability of card transactions regarding our partner.
Jun 22, 13:56 UTC
Identified - Payment method(s): Cards (credit/debit)
Country: Colombia
Impact: We have identified the cause of major transaction failures affecting card payments and are actively working with our partners to restore full service.
Jun 22, 13:42 UTC
Jun 21, 2026

No incidents reported.

Jun 20, 2026

No incidents reported.

Jun 19, 2026
[México][PayOuts] SPEI Scheduled maintenance
Completed - The scheduled maintenance has been completed.
Jun 19, 02:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 19, 02:00 UTC
Scheduled - Payment method(s): SPEI
Country: México
Start: 2026-06-19 02:00 UTC
End: 2026-06-19 02:30 UTC

Impact: We would like to inform you about a scheduled maintenance activity conducted by one of our partners  on their service infrastructure. Merchants will be able to create payouts during this window, but EBANX will withhold the process until the partner's maintenance is over. After this period, the payouts created during the maintenance window will be processed normally.
Jun 17, 14:22 UTC
Jun 18, 2026

No incidents reported.

Jun 17, 2026

No incidents reported.

Jun 16, 2026

No incidents reported.

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