All Systems Operational
Core Platform
Operational
Payments API
Operational
Payout API
Operational
Payment Page
Operational
Notification Service
Operational
Tokenization Service
Operational
EBANX Dashboard
Operational
Developer Tools
Operational
EBANX API Documentation
Operational
Sandbox API
Operational
Argentina
Operational
E-Wallet
Operational
Cards (credit/debit)
Operational
Cash
Operational
Bank Transfer
Operational
Bolivia
Operational
Cash
Operational
Brazil
Operational
PIX
Operational
Cards (credit/debit)
Operational
E-Wallet
Operational
Boleto
Operational
Bank Transfer
Operational
Cash
Operational
Chile
Operational
Cards (credit/debit)
Operational
E-Wallet
Operational
ServiPag
Operational
Bank Transfer
Operational
Colombia
Operational
Cards (credit/debit)
Operational
E-Wallet
Operational
Bank Transfer
Operational
Cash
Operational
Costa Rica
Operational
Cards (credit/debit)
Operational
Dominican Republic
Operational
Cards (credit/debit)
Operational
Ecuador
Operational
SafetyPay
Operational
Egypt
Operational
Fawry
Operational
Guatemala
Operational
Cards (credit/debit)
Operational
India
Operational
E-Wallet
Operational
Cards (credit/debit)
Operational
Kenya
Operational
E-Wallet
Operational
Mexico
Operational
Cards (credit/debit)
Operational
Cash
Operational
E-Wallet
Operational
SPEI
Operational
OXXO
Operational
Nigeria
Operational
Bank Transfer
Operational
Cards (credit/debit)
Operational
E-Wallet
Operational
Panama
Operational
Cards (credit/debit)
Operational
Paraguay
Operational
Cards (credit/debit)
Operational
Peru
Operational
Cards (credit/debit)
Operational
PagoEfectivo
Operational
SafetyPay
Operational
E-Wallet
Operational
Philippines
Operational
E-Wallet
Operational
South Africa
Operational
Cards (credit/debit)
Operational
E-Wallet
Operational
Uruguay
Operational
Cards (credit/debit)
Operational
E-Wallet
Operational
E-Wallet
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
[Payout][México] Arcus (SPEI) Maintenance Mar 13, 2026 02:00-05:00 UTC
Payment method: Arcus (SPEI)
Country: Mexico
Start: Mar. 13th 2:00 UTC
End: Mar. 13th 5:00 UTC
Impact: Merchants will be able to create payouts during this window, but EBANX will withhold the process until the partner's maintenance is over. After this period, the payouts created during the maintenance window will be processed normally.
Posted on Mar 10, 2026 - 17:51 UTC
Country: Mexico
Start: Mar. 13th 2:00 UTC
End: Mar. 13th 5:00 UTC
Impact: Merchants will be able to create payouts during this window, but EBANX will withhold the process until the partner's maintenance is over. After this period, the payouts created during the maintenance window will be processed normally.
Posted on Mar 10, 2026 - 17:51 UTC
[Colombia] PSE Maintenance Mar 13, 2026 04:00-07:00 UTC
Payment method: PSE
Country: Colombia
Start: Mar 13th, 04:00 am UTC
End: Mar 13th, 07:00 am UTC
Impact: PSE Payment processing may have intermittence during the maintenance window. Transactions may be rejected by the platform during this period.
Posted on Mar 05, 2026 - 16:22 UTC
Country: Colombia
Start: Mar 13th, 04:00 am UTC
End: Mar 13th, 07:00 am UTC
Impact: PSE Payment processing may have intermittence during the maintenance window. Transactions may be rejected by the platform during this period.
Posted on Mar 05, 2026 - 16:22 UTC
[Colombia] PSE Maintenance Mar 15, 2026 04:00-07:00 UTC
Payment method: PSE
Country: Colombia
Start: Mar 15th, 04:30 am UTC
End: Mar 15th, 06:30 am UTC
Impact: PSE Payment processing may have intermittence during the maintenance window. Transactions may be rejected by the platform during this period.
Posted on Mar 04, 2026 - 14:31 UTC
Country: Colombia
Start: Mar 15th, 04:30 am UTC
End: Mar 15th, 06:30 am UTC
Impact: PSE Payment processing may have intermittence during the maintenance window. Transactions may be rejected by the platform during this period.
Posted on Mar 04, 2026 - 14:31 UTC
[Colombia] PSE Maintenance Mar 16, 2026 04:00-07:00 UTC
Payment method: PSE
Country: Colombia
Start: Mar 16th, 04:30 am UTC
End: Mar 16th, 06:30 am UTC
Impact: PSE Payment processing may have intermittence during the maintenance window. Transactions may be rejected by the platform during this period.
Posted on Mar 04, 2026 - 14:31 UTC
Country: Colombia
Start: Mar 16th, 04:30 am UTC
End: Mar 16th, 06:30 am UTC
Impact: PSE Payment processing may have intermittence during the maintenance window. Transactions may be rejected by the platform during this period.
Posted on Mar 04, 2026 - 14:31 UTC
[Colombia] PSE Maintenance Mar 22, 2026 01:00-05:00 UTC
Payment method: PSE
Country: Colombia
Start: Mar 22nd, 01:00 am UTC
End: Mar 22nd, 05:00 am UTC
Impact: PSE Payment processing may have intermittence during the maintenance window. Transactions may be rejected by the platform during this period.
Posted on Mar 09, 2026 - 18:32 UTC
Country: Colombia
Start: Mar 22nd, 01:00 am UTC
End: Mar 22nd, 05:00 am UTC
Impact: PSE Payment processing may have intermittence during the maintenance window. Transactions may be rejected by the platform during this period.
Posted on Mar 09, 2026 - 18:32 UTC
[Brazil] [Scheduled Maintenance] affecting PIX (Pay-in, Pay-out, Payments and Refunds) Mar 23, 2026 06:00-06:15 UTC
EBANX will be performing an scheduled maintenance to improve PIX payment experience.
Payment method: PIX
Country: Brazil
Start: March 23rd, 6 am UTC
End: March 23rd, 6:15 am UTC
Impact: During the maintenance window, all types of PIX transactions may suffer slight degradation in response time. No outage is expected.
Posted on Feb 26, 2026 - 19:56 UTC
Payment method: PIX
Country: Brazil
Start: March 23rd, 6 am UTC
End: March 23rd, 6:15 am UTC
Impact: During the maintenance window, all types of PIX transactions may suffer slight degradation in response time. No outage is expected.
Posted on Feb 26, 2026 - 19:56 UTC
[Colombia] Nequi Infrastructure Maintenance Mar 23, 2026 08:00-10:00 UTC
Payment methods: Nequi Cards, Nequi Wallet and Nequi in PSE
Country: Colombia
Start: Mar 23rd, 08:00 am UTC
End: Mar 23rd, 10:00 am UTC
Impact: Nequi related Payment processing may have intermittence during the maintenance window. Transactions may be rejected by the platform during this period.
Posted on Mar 11, 2026 - 17:19 UTC
Country: Colombia
Start: Mar 23rd, 08:00 am UTC
End: Mar 23rd, 10:00 am UTC
Impact: Nequi related Payment processing may have intermittence during the maintenance window. Transactions may be rejected by the platform during this period.
Posted on Mar 11, 2026 - 17:19 UTC
[Cross-Border Operations] Databases Planned Maintenance Window Apr 7, 2026 06:00-06:30 UTC
Please be advised that EBANX will be conducting scheduled maintenance on its core database systems.
While the maintenance window is 30 minutes, we anticipate a brief period of service unavailability lasting less than 1 minute.
Posted on Mar 04, 2026 - 13:16 UTC
While the maintenance window is 30 minutes, we anticipate a brief period of service unavailability lasting less than 1 minute.
Posted on Mar 04, 2026 - 13:16 UTC