All Systems Operational

Uptime over the past 90 days. View historical uptime.
Core Platform Operational
90 days ago
99.99 % uptime
Today
Payments API Operational
90 days ago
99.98 % uptime
Today
Payout API Operational
90 days ago
100.0 % uptime
Today
Payment Page Operational
90 days ago
100.0 % uptime
Today
Notification Service Operational
90 days ago
100.0 % uptime
Today
Tokenization Service Operational
90 days ago
100.0 % uptime
Today
EBANX Dashboard Operational
90 days ago
100.0 % uptime
Today
Developer Tools Operational
90 days ago
100.0 % uptime
Today
EBANX API Documentation Operational
90 days ago
100.0 % uptime
Today
Sandbox API Operational
90 days ago
100.0 % uptime
Today
Argentina Operational
90 days ago
100.0 % uptime
Today
E-Wallet Operational
90 days ago
100.0 % uptime
Today
Cards (credit/debit) Operational
90 days ago
100.0 % uptime
Today
Cash Operational
90 days ago
100.0 % uptime
Today
Bank Transfer Operational
90 days ago
100.0 % uptime
Today
Bolivia Operational
90 days ago
100.0 % uptime
Today
Cash Operational
90 days ago
100.0 % uptime
Today
Brazil Operational
90 days ago
99.96 % uptime
Today
PIX Operational
90 days ago
99.81 % uptime
Today
Cards (credit/debit) Operational
90 days ago
100.0 % uptime
Today
E-Wallet Operational
90 days ago
100.0 % uptime
Today
Boleto Operational
90 days ago
100.0 % uptime
Today
Bank Transfer Operational
90 days ago
100.0 % uptime
Today
Cash Operational
90 days ago
100.0 % uptime
Today
Chile Operational
90 days ago
99.99 % uptime
Today
Cards (credit/debit) Operational
90 days ago
99.97 % uptime
Today
E-Wallet Operational
90 days ago
100.0 % uptime
Today
ServiPag Operational
90 days ago
100.0 % uptime
Today
Bank Transfer Operational
90 days ago
100.0 % uptime
Today
Colombia Operational
90 days ago
99.99 % uptime
Today
Cards (credit/debit) Operational
90 days ago
99.98 % uptime
Today
E-Wallet Operational
90 days ago
99.99 % uptime
Today
Bank Transfer Operational
90 days ago
100.0 % uptime
Today
Cash Operational
90 days ago
100.0 % uptime
Today
Costa Rica Operational
90 days ago
100.0 % uptime
Today
Cards (credit/debit) Operational
90 days ago
100.0 % uptime
Today
Dominican Republic Operational
90 days ago
100.0 % uptime
Today
Cards (credit/debit) Operational
90 days ago
100.0 % uptime
Today
Ecuador Operational
90 days ago
100.0 % uptime
Today
SafetyPay Operational
90 days ago
100.0 % uptime
Today
Cards (credit/debit) Operational
90 days ago
100.0 % uptime
Today
Egypt Operational
90 days ago
100.0 % uptime
Today
Fawry Operational
90 days ago
100.0 % uptime
Today
Guatemala Operational
90 days ago
100.0 % uptime
Today
Cards (credit/debit) Operational
90 days ago
100.0 % uptime
Today
India Operational
90 days ago
100.0 % uptime
Today
E-Wallet Operational
90 days ago
100.0 % uptime
Today
Cards (credit/debit) Operational
90 days ago
100.0 % uptime
Today
Kenya Operational
90 days ago
100.0 % uptime
Today
E-Wallet Operational
90 days ago
100.0 % uptime
Today
Mexico Operational
90 days ago
99.99 % uptime
Today
Cards (credit/debit) Operational
90 days ago
100.0 % uptime
Today
Cash Operational
90 days ago
100.0 % uptime
Today
E-Wallet Operational
90 days ago
100.0 % uptime
Today
SPEI Operational
90 days ago
99.97 % uptime
Today
OXXO Operational
90 days ago
100.0 % uptime
Today
Nigeria Operational
90 days ago
100.0 % uptime
Today
Bank Transfer Operational
90 days ago
100.0 % uptime
Today
Cards (credit/debit) Operational
90 days ago
100.0 % uptime
Today
E-Wallet Operational
90 days ago
100.0 % uptime
Today
USSD Operational
90 days ago
100.0 % uptime
Today
Panama Operational
90 days ago
100.0 % uptime
Today
Cards (credit/debit) Operational
90 days ago
100.0 % uptime
Today
Paraguay Operational
90 days ago
100.0 % uptime
Today
Cards (credit/debit) Operational
90 days ago
100.0 % uptime
Today
Peru Operational
90 days ago
100.0 % uptime
Today
Cards (credit/debit) Operational
90 days ago
100.0 % uptime
Today
PagoEfectivo Operational
90 days ago
100.0 % uptime
Today
SafetyPay Operational
90 days ago
100.0 % uptime
Today
E-Wallet Operational
90 days ago
100.0 % uptime
Today
Philippines Operational
90 days ago
100.0 % uptime
Today
E-Wallet Operational
90 days ago
100.0 % uptime
Today
South Africa Operational
90 days ago
100.0 % uptime
Today
Cards (credit/debit) Operational
90 days ago
100.0 % uptime
Today
E-Wallet Operational
90 days ago
100.0 % uptime
Today
Capitec Pay Operational
90 days ago
100.0 % uptime
Today
Uruguay Operational
90 days ago
100.0 % uptime
Today
Cards (credit/debit) Operational
90 days ago
100.0 % uptime
Today
E-Wallet Operational
90 days ago
100.0 % uptime
Today
E-Wallet Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

[Peru][PagoEfectivo] Scheduled maintenance Aug 17, 2026 16:00-18:00 UTC

Payment method(s): PagoEfectivo
Country: Peru
Start: 2026-08-17 16:00 UTC
End: 2026-08-17 18:00 UTC

Impact: We would like to inform you about a scheduled maintenance will be performed by one of our partner in Peru, affecting PagoEfectivo only. During the window, intermittent declines or timeouts may affect payment creation and payment confirmation for PagoEfectivo transactions. Normal operations are expected to resume right after the maintenance is completed.
Posted on Aug 13, 2026 - 19:12 UTC

[Peru][PagoEfectivo] Scheduled maintenance Aug 20, 2026 04:00-06:00 UTC

Payment method(s): PagoEfectivo
Country: Peru
Start: 2026-08-20 04:00 UTC
End: 2026-08-20 06:00 UTC

Impact: We would like to inform you about a scheduled maintenance will be performed by our partner in Peru, affecting PagoEfectivo only. During the window, intermittency may occur during payment creation and payment confirmation. Normal operations are expected to resume right after the maintenance is completed.
Posted on Aug 13, 2026 - 19:12 UTC

[Ecuador ][Cards] Scheduled maintenance Aug 20, 2026 05:00-09:00 UTC

Payment method(s): Cards
Country: Ecuador
Start: 2026-08-20 05:00 UTC
End: 2026-08-20 09:00 UTC

Impact: We are reviewing a scheduled maintenance will be performed by a local card network in Ecuador, affecting Cards only. During the window, payment creation and payment confirmation may experience intermittent declines or timeouts. Normal operations are expected to resume right after the maintenance is completed.
Posted on Aug 14, 2026 - 16:12 UTC

Aug 17, 2026

[Colombia][Bre-B] Scheduled maintenance
Completed - The scheduled maintenance has been completed.
Aug 17, 09:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 17, 08:00 UTC
Scheduled - Payment method(s): Bre-B
Country: Colombia
Start: 2026-08-17 08:00 UTC
End: 2026-08-17 09:30 UTC

Impact: We would like to inform you about a scheduled maintenance conducted by Banco de la República on the Bre-B Centralized Directory (DICE) production environment in Colombia. During this period, DICE services will be unavailable for up to 30 minutes, which may result in the temporary unavailability of Bre-B pay-in Services. Normal operations are expected to resume immediately following the completion of the maintenance.
Aug 7, 14:32 UTC
[Colombia][PSE] Scheduled maintenance
Completed - The scheduled maintenance has been completed.
Aug 17, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 17, 06:00 UTC
Scheduled - Payment method(s): PSE
Country: Colombia
Start: 2026-08-17 06:00 UTC
End: 2026-08-17 09:00 UTC

Impact: We would like to inform you about a recurring maintenance activity performed by one of our partner in Colombia on the PSE service. During the maintenance windows, transactional intermittencies may occur on payment creation and payment confirmations, with no full service outage expected. Normal operations are expected to resume immediately following the completion of the maintenance.
Aug 14, 17:43 UTC

Aug 16, 2026

[Colombia][Bre-b] Scheduled maintenance
Completed - The scheduled maintenance has been completed.
Aug 16, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 16, 07:00 UTC
Scheduled - Payment method(s): Bre-b
Country: Colombia
Start: 2026-08-16 07:00 UTC
End: 2026-08-16 11:00 UTC

Impact: We would like to inform you about a scheduled maintenance will be performed by one of our partner in Colombia, affecting Bre-B only. During the window, intermittent delays or failures may occur for payment confirmation. Normal operations are expected to resume right after the maintenance is completed.
Aug 14, 16:22 UTC

Aug 15, 2026

[Paraguay][Cards] Scheduled maintenance
Completed - The scheduled maintenance has been completed.
Aug 15, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 15, 01:00 UTC
Scheduled - Payment method(s): Cards
Country: Paraguay
Start: 2026-08-15 01:00 UTC
End: 2026-08-15 04:00 UTC

Impact: We would like to inform you about a scheduled maintenance will be performed by one of our partner in Paraguay, affecting Cards only. During the window, card transaction may experience intermittencies or declines. Normal operations are expected to resume right after the maintenance is completed.
Aug 14, 17:11 UTC

Aug 14, 2026

[Colombia][Bre-b] Scheduled maintenance
Completed - The scheduled maintenance has been completed.
Aug 14, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 14, 03:00 UTC
Scheduled - Description:
Payment method(s): Bre-b
Country: Colombia
Start: 2026-08-14 03:00 UTC
End: 2026-08-14 04:00 UTC

Impact: We would like to inform you about a scheduled maintenance will be performed by a local payment partner in Colombia, affecting Bre-B only. During the window, Bre-b pay in services may experience temporary unavailability. Normal operations are expected to resume right after the maintenance is completed.
Aug 13, 20:52 UTC

Aug 13, 2026

[Nigeria][USSD] Payment Processing Degradation
Resolved - This incident has been resolved.
Aug 13, 21:46 UTC
Identified - Payment method(s): USSD
Country: Nigeria
Impact: We are currently experiencing a degradation in payment processing for transactions in Nigeria. Payments may experience timeouts, resulting in failed or delayed transaction processing.

Our team is actively investigating the issue and working to restore normal payment processing.
Aug 13, 20:57 UTC
[Mexico][SPEI] Scheduled maintenance
Completed - The scheduled maintenance has been completed.
Aug 13, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 13, 03:01 UTC
Scheduled - Payment method(s): SPEI
Country: Mexico
Start: 2026-08-13 03:00 UTC
End: 2026-08-13 08:00 UTC

Impact: We would like to inform you about a scheduled maintenance activity conducted by our partner Arcus in Mexico. During the maintenance window, SPEI pay-in and payout services may experience temporary unavailability or occasional intermittencies. Normal operations are expected to resume immediately following the completion of the maintenance
Aug 10, 19:29 UTC
[Peru][PagoEfectivo] Scheduled maintenance
Completed - The scheduled maintenance has been completed.
Aug 13, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 13, 04:00 UTC
Scheduled - Payment method(s): PagoEfectivo
Country: Peru
Start: 2026-08-13 04:00 UTC
End: 2026-08-13 05:00 UTC

Impact: We would like to inform you about a scheduled maintenance will be performed by a payment partner in Peru, affecting PagoEfectivo only. During the window, delays or failures may occur during payment creation, payment confirmation. Normal operations are expected to resume right after the maintenance is completed.
Aug 12, 18:37 UTC
[Ecuador][Cards] Scheduled maintenance
Completed - The scheduled maintenance has been completed.
Aug 13, 03:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 13, 00:00 UTC
Scheduled - Payment method(s): Cards
Country: Ecuador
Start: 2026-08-13 00:00 UTC
End: 2026-08-13 03:00 UTC

We would like to inform you about a scheduled maintenance activity performed by our partner on the Medianet network in Ecuador, involving an operating system upgrade of its transactional core servers. During the maintenance window, credit and debit card transactions routed through this network may experience intermittent failures or increased response times, but the operation should continue. Normal operations are expected to resume immediately following the completion of the maintenance.
Aug 12, 18:25 UTC

Aug 12, 2026

No incidents reported.

Aug 11, 2026

[Chile][Cards] Scheduled maintenance
Completed - The scheduled maintenance has been completed.
Aug 11, 22:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 11, 22:00 UTC
Scheduled - Payment method(s): Cards
Country: Chile
Start: 2026-08-11 22:00 UTC
End: 2026-08-11 22:30 UTC

Impact: We would like to inform you about a scheduled maintenance activity conducted by our partner in Chile. During the maintenance window, card payments  routed through this partner may experience temporary unavailability or intermittencies, while other payment methods in Chile remain unaffected. Normal operations are expected to resume immediately following the completion of the maintenance.
Aug 11, 20:53 UTC
[Guatemala][Cards] Scheduled maintenance
Completed - The scheduled maintenance has been completed.
Aug 11, 07:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 11, 06:00 UTC
Scheduled - Payment method(s): Cards
Country: Guatemala
Start: 2026-08-11 06:00 UTC
End: 2026-08-11 07:30 UTC

Impact: We would like to inform you about a scheduled maintenance activity conducted by our partner in Guatemala. During the maintenance window, brief intermittencies may occur when processing Cards transactions, as well as when accessing the partner platform; transactions that do not complete can be retried afterwards. Normal operations are expected to resume immediately following the completion of the maintenance.
Aug 10, 16:12 UTC
[Brazil][PIX] Pix Automático Degradation
Resolved - The fix resolved the issue and Pix Automático services are now stable.
Aug 11, 01:26 UTC
Monitoring - A fix has been applied, and services are returning to normal. We are monitoring for stability.
Aug 11, 01:04 UTC
Identified - Payment method(s): PIX Automático
Country: Brazil
Impact: The cause of the degradation affecting PIX Automático transactions has been identified, and our teams are actively working with our partners to restore full service.
Aug 11, 00:35 UTC
[Egypt][FawryPay] Scheduled maintenance
Completed - The scheduled maintenance has been completed.
Aug 11, 00:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 11, 00:00 UTC
Scheduled - Payment method(s): Fawry Pay Services
Country: Egypt
Start: 2026-08-11 00:00 UTC
End: 2026-08-11 00:30 UTC

Impact: We would like to inform you that our partner, has planned a network maintenance activity that will result in a service outage. Despite all contingency measures, it is possible that occasional interruptions or temporary unavailability may occur in Fawry transaction processing during this 30-minutes window. Normal operations are expected to resume immediately upon completion of the maintenance.
Aug 10, 19:29 UTC

Aug 10, 2026

[Paraguay][Cards] Scheduled maintenance
Completed - The scheduled maintenance has been completed.
Aug 10, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 9, 03:01 UTC
Scheduled - Payment method(s):Cards
Country: Paraguay
Start: 2026-08-09 03:00 UTC
End: 2026-08-10 09:00 UTC

Impact: We would like to inform you about a scheduled maintenance activity conducted by our card acquiring partner in Paraguay. During the maintenance windows, credit and debit card transactions may experience temporary unavailability or intermittent failures. Normal operations are expected to resume immediately following the completion of the maintenance.
Aug 7, 20:05 UTC
[Colombia][PSE] Scheduled maintenance
Completed - The scheduled maintenance has been completed.
Aug 10, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 10, 03:00 UTC
Scheduled - Payment method(s): PSE
Country: Colombia
Start: 2026-08-10 03:00 UTC
End: 2026-08-10 09:00 UTC

Impact: We would like to inform you about recurring maintenance activities performed by one of our partner on the PSE service. During the maintenance windows, transactional intermittency may occur for PSE in Colombia, with no impact expected on other payment methods. Normal operations are expected to resume immediately following the completion of the maintenance.
Aug 7, 13:35 UTC
[Brazil][PIX] Emergency Maintenance for Pix Automático
Completed - The scheduled maintenance has been completed.
Aug 10, 06:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 10, 06:00 UTC
Scheduled - Payment method(s): Pix Automático
Country: Brazil
Start: 2026-08-10 06:00 UTC
End: 2026-08-10 06:30 UTC

Impact: Pix Automático may experience a brief (~1 minute) downtime on this emergency maintenance. Standard Pix (One-time) services will continue to operate normally. During this window, merchants may experience delays in Enrollment Creation (Journey 2), and instant payment confirmations (Journey 3). Payment schedule creations and retries will not be impacted.
Jul 27, 19:24 UTC

Aug 9, 2026

[Chile][Cards] Scheduled maintenance
Completed - The scheduled maintenance has been completed.
Aug 9, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 9, 03:00 UTC
Scheduled - Payment method(s): Cards
Country: Chile
Start: 2026-08-09 03:00 UTC
End: 2026-08-09 10:00 UTC

Impact: We would like to inform you about a scheduled maintenance activity conducted by one of our partner in Chile.  During the maintenance window, occasional intermittencies in the services are expected during specific 15-minute intervals. Normal operations are expected to resume immediately following the completion of the maintenance.
Aug 7, 20:05 UTC

Aug 8, 2026

No incidents reported.

Aug 7, 2026

[Colombia][Bre-b] Scheduled maintenance
Completed - The scheduled maintenance has been completed.
Aug 7, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 7, 08:00 UTC
Scheduled - Payment method(s): Breb
Country: Colombia
Start: 2026-08-07 08:00 UTC
End: 2026-08-07 10:00 UTC

Impact: We would like to inform you about a scheduled maintenance conducted by Banco de la República on the Bre-B rail in Colombia. During the maintenance window, Bre-B pay-in (collections) and payout (dispersion) services will be fully unavailable; other payment methods are not affected. Normal operations are expected to resume immediately following the completion of the maintenance.
Aug 5, 21:37 UTC
[Egypt][Fawry] Network Maintenance Scheduled
Completed - The scheduled maintenance has been completed.
Aug 7, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 7, 01:00 UTC
Scheduled - Payment method(s): All Fawry Services
Country: Egypt
Start: 2026-08-07 01:00 UTC
End: 2026-08-07 04:00 UTC

Impact: We would like to inform you that our partner, has planned a network maintenance activity that will result in a service outage. Despite all contingency measures, it is possible that occasional interruptions or temporary unavailability may occur in Fawry transaction processing during this 3-hour window. Normal operations are expected to resume immediately upon completion of the maintenance.
Aug 3, 12:57 UTC
[South Africa][Capitec Pay] Scheduled maintenance
Completed - The scheduled maintenance has been completed.
Aug 7, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 6, 23:00 UTC
Scheduled - Payment method(s): Capitec Pay
Country: South Africa
Start: 2026-08-06 23:00 UTC
End: 2026-08-07 00:00 UTC

Impact: We would like to inform you about a scheduled maintenance activity conducted by one of our partner in South Africa. During the maintenance window, refund requests for Capitec Pay may experience temporary unavailability or occasional intermittencies, with a possible downtime of up to 10 minutes; payment acceptance for Capitec Pay is expected to remain unaffected. Normal operations are expected to resume immediately following the completion of the maintenance.
Aug 6, 16:12 UTC

Aug 6, 2026

[South Africa][Capitec Pay] Scheduled maintenance
Completed - The scheduled maintenance has been completed.
Aug 6, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 5, 23:00 UTC
Scheduled - Payment method(s): Capitec Pay
Country: South Africa
Start: 2026-08-05 23:00 UTC
End: 2026-08-06 00:00 UTC

Impact: During the maintenance window, temporary unavailability or occasional intermittencies may occur exclusively for Capitec Pay in South Africa. Other payment methods remain unaffected, and normal operations are expected to resume immediately following the completion of the maintenance.
Aug 5, 18:13 UTC

Aug 5, 2026

Aug 4, 2026

No incidents reported.

Aug 3, 2026

[Colombia][PSE] Scheduled maintenance - part 2
Completed - The scheduled maintenance has been completed.
Aug 3, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 3, 06:00 UTC
Scheduled - Payment method(s): PSE
Country: Colombia
Start: 2026-08-03 06:00 UTC
End: 2026-08-03 09:00 UTC

Impact: We would like to inform you about a rescheduled technical maintenance activity conducted by one of our partners on the PSE service infrastructure. Despite all contingency measures, it is possible that occasional interruptions or temporary unavailability may occur in PSE transaction processing during this 3-hour window. Normal operations are expected to resume immediately following the completion of the maintenance.
Jul 31, 18:56 UTC
[Peru][PagoEfectivo] Scheduled maintenance
Completed - The scheduled maintenance has been completed.
Aug 3, 03:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 3, 02:30 UTC
Scheduled - Payment method(s): PagoEfectivo
Country: Peru
Start: 2026-08-03 02:30 UTC
End: 2026-08-03 03:30 UTC

Impact: We would like to inform you about a scheduled maintenance activity conducted by the issuer. This activity may impact PagoEfectivo transactions. Normal operations are expected to resume immediately following the completion of the maintenance.
Jul 17, 18:04 UTC
[Colombia] [PSE] Scheduled maintenance - part 1
Completed - The scheduled maintenance has been completed.
Aug 3, 03:10 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 3, 03:00 UTC
Scheduled - Payment method(s): PSE
Country: Colombia
Start: 2026-08-03 03:00 UTC
End: 2026-08-03 03:10 UTC

Impact: We would like to inform you about a rescheduled technical maintenance activity conducted by one of our partners on the PSE service infrastructure. Despite all contingency measures, it is possible that occasional interruptions or temporary unavailability may occur in PSE transaction processing during this 10-minutes window. Normal operations are expected to resume immediately following the completion of the maintenance.
Jul 31, 18:56 UTC
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