All Systems Operational
Third party acquirers ? Operational
API ? Operational
Customer Checkout ? Operational
EBANX Dashboard ? Operational
Sandbox Systems ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
[Worldpay] Maintenance Oct 24, 2024 16:00-20:00 UTC
CARDS payments may present service disruption in payment processing due to a maintenance scheduled by one of our partners to improve the quality of our services. Transactions may be rejected by the platform during this period.

Country: AR
Date: 2024-10-24
Duration: 4h
Expected Behavior: service disruption

Services affected: Card Payouts, Incremental Authentication, Merchant Administration Interface, Order Inquiries, Synchronised Order Modifications, Order Modifications / Autocapture, Pay As Order, Online Refunds
Impact: Service disruption
Duration: 4 hours
Date: 24 October 2024 Start: 16:00 UTC End: 20:00 UTC

Posted on Oct 11, 2024 - 17:14 UTC
API Uptime
Fetching
EBANX Dashboard Uptime
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Past Incidents
Oct 15, 2024

No incidents reported today.

Oct 14, 2024
Resolved - The Central Bank of Brazil (BACEN) has restored its services, and our PIX services have returned to normal operation as well.
Oct 14, 14:59 UTC
Investigating - We identified that payment method PIX conversion drop to zero due to an outage from Brazilian BACEN, who provides the PIX service.
Oct 14, 13:36 UTC
Oct 13, 2024
Completed - The scheduled maintenance has been completed.
Oct 13, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 13, 05:00 UTC
Scheduled - Our partner link provider will perform a scheduled maintenance to improve their infrastructure stability.
During this period, Brazilian PIX transactions may experience intermittent outages of up to 15 minutes.

Start date and time: October 13, 2024, at 05:00 UTC
End date and time: October 13, 2024, at 08:00 UTC

Country: Brazil
Duration: 3 hours

Oct 9, 12:36 UTC
Oct 12, 2024

No incidents reported.

Oct 11, 2024

No incidents reported.

Oct 10, 2024

No incidents reported.

Oct 9, 2024
Completed - The scheduled maintenance has been completed.
Oct 9, 13:20 UTC
Scheduled - We will perform maintenance that may impact transactions in the EBANX Crossborder environment.
The maintenance is expected to take about 1 hour, and we expect a maximum of 10 minutes latency during this period.

Aug 8, 18:55 UTC
Completed - The scheduled maintenance has been completed.
Oct 9, 13:20 UTC
Scheduled - We will perform maintenance that may impact transactions in the EBANX Local Latam environment.
The maintenance is expected to take about 1 hour, and we expect a maximum of 10 minutes latency during this period.

Aug 8, 18:45 UTC
Completed - The scheduled maintenance has been completed.
Oct 9, 13:19 UTC
Scheduled - We’re performing an emergency maintenance on the infrastructure responsible for the EBANX Local Latam API.
The expected behavior for this period is a 10 minutes of intermittent latency on the payment notifications within the maintenance window.
This maintenance will not impact the main infrastructure of EBANX Local Latam, but may only generate a small latency in Pix.
We have chosen the best time, with fewer Pix transactions executing.

Sep 3, 13:58 UTC
Completed - The scheduled maintenance has been completed.
Oct 9, 13:19 UTC
Scheduled - We’re performing an emergency maintenance for a capacity adjustment on the infrastructure responsible for the EBANX Local Latam API.
We expect a total downtime of less than 1 minute, where no payments will be processed.

Sep 13, 21:26 UTC
Completed - The scheduled maintenance has been completed.
Oct 9, 13:18 UTC
Update - We will perform maintenance that may impact transactions in the EBANX Diamond environment.
The maintenance is expected to take about 1 hour, and we expect a maximum of 10 minutes latency during this period.

Aug 1, 15:14 UTC
Scheduled - We will perform maintenance that may impact transactions in the EBANX Diamond environment.
The maintenance is expected to take about 1 hour, and we expect a maximum of 10 minutes latency during this period.

Aug 1, 15:13 UTC
Oct 8, 2024

No incidents reported.

Oct 7, 2024

No incidents reported.

Oct 6, 2024

No incidents reported.

Oct 5, 2024

No incidents reported.

Oct 4, 2024
Completed - The scheduled maintenance has been completed.
Oct 4, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 4, 04:00 UTC
Scheduled - PSE payments may present intermittence or unavailability in payment processing due to a maintenance scheduled to improve the quality of our services. Transactions may be rejected by the platform during this period.

Country: Colombia
Date: October 4th, 04:00 AM - 10:00 AM (UTC)
Duration: 6 hours
Expected Behavior: Intermittence or unavailability

Oct 1, 17:30 UTC
Oct 3, 2024

No incidents reported.

Oct 2, 2024

No incidents reported.

Oct 1, 2024

No incidents reported.