[Colombia][E-Wallet] Payment processing degradation

Incident Report for EBANX

Resolved

This incident has been resolved.

Posted Oct 09, 2026 - 18:42 UTC

Investigating

Payment method(s): E-Wallet
Country: Colombia
Impact: : We are currently experiencing issues processing E-Wallet payments due to communication problems with one of our external partners. Our team is working closely with the partner to resolve the issue and restore normal service as soon as possible.

Posted Oct 09, 2026 - 16:29 UTC

This incident affected: Colombia (E-Wallet).