Local payments processing instability

Incident Report for EBANX

Resolved

This incident has been resolved.
Posted Jun 05, 2025 - 13:30 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jun 05, 2025 - 13:22 UTC

Update

We have identified the failing component and we are working to mitigate the issue.
Posted Jun 05, 2025 - 13:15 UTC

Update

We are continuing to investigate this issue. The Cross Border and High Ticket payment APIs are also affected.
Posted Jun 05, 2025 - 12:57 UTC

Investigating

We are currently investigating this issue.
Posted Jun 05, 2025 - 12:57 UTC
This incident affected: API.