Degraded performance on PagoEfectivo payments

Incident Report for EBANX

Resolved

The issue affecting our communication with PagoEfectivo has been resolved. As of 15:08 UTC, service has returned to normal, and all operations are functioning as expected.

We’ll continue to monitor the situation closely and will follow up with a summary report if needed.
Posted May 07, 2025 - 15:58 UTC

Identified

As of May 7th, 2025, at 11:32 UTC, we’re observing issues affecting PagoEfectivo payment processing. Our team is actively monitoring the situation alongside the provider.

Some merchants may experience delays or failures when creating or processing payments through PagoEfectivo.
We’ll provide updates as soon as more information becomes available.
Posted May 07, 2025 - 15:05 UTC
← Current Status Powered by Atlassian Statuspage