[Brazil][Nupay] Intermittent processing issues

Incident Report for EBANX

Resolved

Payment method(s): E-Wallet
Country: Brazil
Impact: The issue affecting E-Wallet transactions has been resolved, and services are now operating normally.

Posted May 09, 2026 - 00:07 UTC

Monitoring

Payment method(s): Nupay
Country: Brazil
Impact: We are currently monitoring intermittent processing issues affecting NuPay transactions. Transactions may still experience intermittent failures or delays during this period. We will provide further updates as more information becomes available.

Posted May 08, 2026 - 23:17 UTC

This incident affected: Brazil (E-Wallet).