[Brazil][PIX] Pix Automático payment failures

Incident Report for EBANX

Resolved

Payment method(s): PIX
Country: Brazil
Impact: A fix has been applied, and services are now stable. We are closely monitoring the situation to ensure full stability.

Posted Nov 11, 2026 - 15:22 UTC

Investigating

Payment method(s): Pix Automático
Country: Brazil
Impact: We are observing failures for new Pix Automático charges, leading to payment failures for customers. The issue has been identified, and our teams are actively investigating to resolve it.

We'll keep updates coming.

Posted Nov 11, 2026 - 15:05 UTC

This incident affected: Brazil (PIX).