[Global][EBANX Dashboard] Partial Unavailability

Incident Report for EBANX

Resolved

The incident is now resolved.
Posted Jun 15, 2026 - 16:53 UTC

Monitoring

The hotfix has been deployed, and we are continuing to monitor the situation.
Posted Jun 15, 2026 - 15:14 UTC

Update

We identified the root cause and deployed a hotfix. We're now monitoring to confirm the issue is resolved.
Posted Jun 15, 2026 - 14:44 UTC

Identified

We have identified the cause of the partial unavailability affecting the EBANX Dashboard. Our teams are actively working with our partners to restore full functionality.
Posted Jun 15, 2026 - 14:08 UTC
This incident affected: Core Platform (EBANX Dashboard).