[Colombia][E-Wallet] Payment processing degradation

Incident Report for EBANX

Resolved

This incident has been resolved.

Posted Sep 29, 2026 - 22:20 UTC

Identified

Payment method(s): E-Wallet
Country: Colombia
Impact: We have identified an issue affecting E-Wallet transactions in Colombia, leading to processing degradation. Our teams are actively working with our partners to restore full service.

Posted Sep 29, 2026 - 20:11 UTC

This incident affected: Colombia (E-Wallet).