[Colombia] PSE Maintenance - Phase 1

Scheduled Maintenance Report for EBANX

Completed

The partner has canceled this maintenance.

Posted Nov 28, 2025 - 14:39 UTC

Scheduled

PSE payments may present intermittence or unavailability in payment processing due to a maintenance scheduled to improve service quality.

Impact: Intermittence is expected during the entire maintenance window. Service unavailability is expected between 7 and 07:30 am (UTC). During the unavailability period, payment requests will be hard declined by EBANX API, and payment confirmations will not be sent.

Posted Nov 26, 2025 - 13:06 UTC

This scheduled maintenance affected: Core Platform (Payments API, Notification Service) and Colombia (Bank Transfer).