Our partner WorldPay will be undergoing schedule maintenance.
Payment Methods: Cards and Payout (via WorldPay) Country: Brazil and Argentina Start: Jan. 29th 17:00 UTC End: Jan. 29th 21:00 UTC
Impact:
Online refund processing: Refunds requested via API or dashboard will be unavailable for up to 3 hours. If the merchant attempts to refund a customer during this period, the request may fail or be held.
Order Modifications: Manual capture requests or cancellations will be queued. Processing will only return to normal after maintenance.
Order Notifications: Although “Authorized/Declined” notifications (in real time) will not be affected, other status notifications (such as capture or settlement confirmation) may be delayed by up to 3 hours. This may cause a slight delay in updating the order status in the merchant's system.
Auto-capture: For merchants who operate with authorization and subsequent automatic capture, the process will be paused. Captures will be processed in batches as soon as the system returns.
Posted Jan 19, 2026 - 20:47 UTC
This scheduled maintenance affects: Core Platform (Payments API, Payout API, Notification Service), Argentina (Cards (credit/debit)), and Brazil (Cards (credit/debit)).