[Brazil] Unavailability in NuPay Payment Processing

Incident Report for EBANX

Resolved

Our team has identified and corrected the internal issue that caused unavailability in NuPay payment processing. The incident began at 2025-11-03 19:49 UTC and was resolved at 2025-11-03 20:15 UTC.

All systems are now operating normally, and we will continue monitoring to ensure full stability.

Posted Nov 03, 2025 - 23:17 UTC