All Systems Operational

Uptime over the past 90 days. View historical uptime.
Core Platform Operational
90 days ago
99.99 % uptime
Today
Payments API Operational
90 days ago
99.94 % uptime
Today
Payout API Operational
90 days ago
100.0 % uptime
Today
Payment Page Operational
90 days ago
100.0 % uptime
Today
Notification Service Operational
90 days ago
100.0 % uptime
Today
Tokenization Service Operational
90 days ago
100.0 % uptime
Today
EBANX Dashboard Operational
90 days ago
100.0 % uptime
Today
Developer Tools Operational
90 days ago
100.0 % uptime
Today
EBANX API Documentation Operational
90 days ago
100.0 % uptime
Today
Sandbox API Operational
90 days ago
100.0 % uptime
Today
Argentina Operational
90 days ago
100.0 % uptime
Today
E-Wallet Operational
90 days ago
100.0 % uptime
Today
Cards (credit/debit) Operational
90 days ago
100.0 % uptime
Today
Cash Operational
90 days ago
100.0 % uptime
Today
Bank Transfer Operational
90 days ago
100.0 % uptime
Today
Bolivia Operational
90 days ago
100.0 % uptime
Today
Cash Operational
90 days ago
100.0 % uptime
Today
Brazil Operational
90 days ago
99.98 % uptime
Today
PIX Operational
90 days ago
99.92 % uptime
Today
Cards (credit/debit) Operational
90 days ago
100.0 % uptime
Today
E-Wallet Operational
90 days ago
100.0 % uptime
Today
Boleto Operational
90 days ago
100.0 % uptime
Today
Bank Transfer Operational
90 days ago
100.0 % uptime
Today
Cash Operational
90 days ago
100.0 % uptime
Today
Chile Operational
90 days ago
100.0 % uptime
Today
Cards (credit/debit) Operational
90 days ago
100.0 % uptime
Today
E-Wallet Operational
90 days ago
100.0 % uptime
Today
ServiPag Operational
90 days ago
100.0 % uptime
Today
Bank Transfer Operational
90 days ago
100.0 % uptime
Today
Colombia Operational
90 days ago
99.94 % uptime
Today
Cards (credit/debit) Operational
90 days ago
100.0 % uptime
Today
E-Wallet Operational
90 days ago
99.79 % uptime
Today
Bank Transfer Operational
90 days ago
100.0 % uptime
Today
Cash Operational
90 days ago
100.0 % uptime
Today
Costa Rica Operational
90 days ago
100.0 % uptime
Today
Cards (credit/debit) Operational
90 days ago
100.0 % uptime
Today
Dominican Republic Operational
90 days ago
100.0 % uptime
Today
Cards (credit/debit) Operational
90 days ago
100.0 % uptime
Today
Ecuador Operational
90 days ago
100.0 % uptime
Today
SafetyPay Operational
90 days ago
100.0 % uptime
Today
Egypt Operational
90 days ago
100.0 % uptime
Today
Fawry Operational
90 days ago
100.0 % uptime
Today
Guatemala Operational
90 days ago
100.0 % uptime
Today
Cards (credit/debit) Operational
90 days ago
100.0 % uptime
Today
India Operational
90 days ago
100.0 % uptime
Today
E-Wallet Operational
90 days ago
100.0 % uptime
Today
Cards (credit/debit) Operational
90 days ago
100.0 % uptime
Today
Kenya Operational
90 days ago
100.0 % uptime
Today
E-Wallet Operational
90 days ago
100.0 % uptime
Today
Mexico Operational
90 days ago
99.98 % uptime
Today
Cards (credit/debit) Operational
90 days ago
100.0 % uptime
Today
Cash Operational
90 days ago
100.0 % uptime
Today
E-Wallet Operational
90 days ago
100.0 % uptime
Today
SPEI Operational
90 days ago
99.93 % uptime
Today
OXXO Operational
90 days ago
100.0 % uptime
Today
Nigeria Operational
90 days ago
100.0 % uptime
Today
Bank Transfer Operational
90 days ago
100.0 % uptime
Today
Cards (credit/debit) Operational
90 days ago
100.0 % uptime
Today
E-Wallet Operational
90 days ago
100.0 % uptime
Today
Panama Operational
90 days ago
100.0 % uptime
Today
Cards (credit/debit) Operational
90 days ago
100.0 % uptime
Today
Paraguay Operational
90 days ago
100.0 % uptime
Today
Cards (credit/debit) Operational
90 days ago
100.0 % uptime
Today
Peru Operational
90 days ago
100.0 % uptime
Today
Cards (credit/debit) Operational
90 days ago
100.0 % uptime
Today
PagoEfectivo Operational
90 days ago
100.0 % uptime
Today
SafetyPay Operational
90 days ago
100.0 % uptime
Today
E-Wallet Operational
90 days ago
100.0 % uptime
Today
Philippines Operational
90 days ago
100.0 % uptime
Today
E-Wallet Operational
90 days ago
100.0 % uptime
Today
South Africa Operational
90 days ago
100.0 % uptime
Today
Cards (credit/debit) Operational
90 days ago
100.0 % uptime
Today
E-Wallet Operational
90 days ago
100.0 % uptime
Today
Uruguay Operational
90 days ago
100.0 % uptime
Today
Cards (credit/debit) Operational
90 days ago
100.0 % uptime
Today
E-Wallet Operational
90 days ago
100.0 % uptime
Today
E-Wallet Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

[Colombia][Bank Transfer] PSE Scheduled maintenance Apr 26, 2026 02:00-08:00 UTC

Payment method(s): PSE
Country: Colombia
Start: 2026-04-26 02:00 UTC
End: 2026-04-26 08:00 UTC
Impact: PSE (Bank Transfer) payment processing may experience intermittent degradation, potentially leading to transaction rejections during the maintenance window.
Posted on Apr 17, 2026 - 14:45 UTC

[Cross-Border Operations] Scheduled Infrastructure Update May 12, 2026 06:00-06:30 UTC

Payment method(s): All payment methods

Country: All Countries

Start: May 12th 06:00 AM UTC
End: May 12th 06:30 AM UTC

Impact: We will be performing a scheduled platform infrastructure update affecting EBANX services. While the maintenance window is 30 minutes, a brief period of service unavailability, lasting less than 1 minute, is anticipated.
Posted on Apr 09, 2026 - 12:35 UTC

[Payout][Argentina] DEBIN Maintenance May 17, 2026 05:00-11:00 UTC

Payment method: DEBIN
Country: Argentina
Start: May 17th 5:00 UTC
End: May 17th 11:00 UTC

Impact: Merchants will be able to create payouts during this window, but EBANX will withhold the process until the partner's maintenance is over. After this period, the payouts created during the maintenance window will be processed normally.
Posted on Apr 06, 2026 - 13:46 UTC
Apr 20, 2026
[Colombia][Bank Transfer] PSE Scheduled maintenance
Completed - The scheduled maintenance has been completed.
Apr 20, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 20, 03:00 UTC
Scheduled - Payment method(s): PSE
Country: Colombia
Start: 2026-04-20 03:00 UTC
End: 2026-04-20 09:00 UTC
Impact: PSE (Bank Transfer) payment processing may experience intermittent degradation, potentially leading to transaction rejections during the maintenance window.
Apr 17, 14:45 UTC
[Brazil] [PIX] Scheduled maintenance affecting PIX (Pay-in, Pay-out, Payments and Refunds)
Completed - The scheduled maintenance has been completed.
Apr 20, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 20, 06:00 UTC
Scheduled - One of our PIX partners will perform a schedule redundancy test to improve PIX payment experience.

Payment method: PIX
Country: Brazil
Start: April 20rd, 6 AM UTC
End: April 20rd, 7 AM UTC
Impact: During the maintenance window, all types of PIX transactions may suffer slight degradation in response time. No outage is expected.
Mar 19, 20:37 UTC
Apr 19, 2026
[Payout][Argentina] DEBIN Maintenance
Completed - The scheduled maintenance has been completed.
Apr 19, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 19, 07:00 UTC
Scheduled - Payment method: DEBIN
Country: Argentina
Start: April 19th 7:00 UTC
End: April 19th 8:00 UTC

Impact: Merchants will be able to create payouts during this window, but EBANX will withhold the process until the partner's maintenance is over. After this period, the payouts created during the maintenance window will be processed normally.
Apr 6, 13:46 UTC
Apr 18, 2026

No incidents reported.

Apr 17, 2026

No incidents reported.

Apr 16, 2026

No incidents reported.

Apr 15, 2026

No incidents reported.

Apr 14, 2026
[Payout] [Mexico] SPEI Maintenance
Completed - The scheduled maintenance has been completed.
Apr 14, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 04:00 UTC
Scheduled - Payment method: SPEI
Country: Mexico
Start: April. 14th 4:00 UTC
End: April. 14th 5:00 UTC

Impact: Merchants will be able to create payouts during this window, but EBANX will withhold the process until the partner's maintenance is over. After this period, the payouts created during the maintenance window will be processed normally.
Apr 7, 13:29 UTC
Apr 13, 2026
[Colombia][Bank Transfer] PSE Scheduled maintenance
Completed - The scheduled maintenance has been completed.
Apr 13, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 13, 03:00 UTC
Scheduled - Payment method(s): PSE
Country: Colombia
Start: 2026-04-13 03:00 UTC
End: 2026-04-13 08:00 UTC
Impact: PSE (Bank Transfer) payment processing may experience intermittent degradation, potentially leading to transaction rejections during the maintenance window.
Apr 10, 15:02 UTC
Apr 12, 2026
[Colombia][Bank Transfer] PSE Scheduled maintenance
Completed - The scheduled maintenance has been completed.
Apr 12, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 12, 02:00 UTC
Scheduled - Payment method(s): PSE
Country: Colombia
Start: 2026-04-12 02:00 UTC
End: 2026-04-12 05:00 UTC
Impact: PSE (Bank Transfer) payment processing may experience intermittent degradation, potentially leading to transaction rejections during the maintenance window.
Apr 1, 20:50 UTC
Apr 11, 2026
[Payout] [Mexico] SPEI Maintenance
Completed - The scheduled maintenance has been completed.
Apr 11, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 11, 05:00 UTC
Scheduled - Payment method: SPEI
Country: Mexico
Start: April. 11th 5:00 UTC
End: April. 11th 8:00 UTC

Impact: Merchants will be able to create payouts during this window, but EBANX will withhold the process until the partner's maintenance is over. After this period, the payouts created during the maintenance window will be processed normally.
Apr 9, 20:49 UTC
Apr 10, 2026
[Payout] [Mexico] SPEI Incident
Resolved - Payout processing is not being completed by the provider Arcus, an emergency maintenance window has been registered until 3pm UTC.
We received information that Arcus was experiencing some instability, but they have already informed us that everything is fine now. We checked here and the payouts are already being processed correctly.
Apr 10, 15:22 UTC
Investigating - Payout processing is not being completed by the provider Arcus, an emergency maintenance window has been registered until 3pm UTC
Apr 10, 13:52 UTC
Apr 9, 2026

No incidents reported.

Apr 8, 2026

No incidents reported.

Apr 7, 2026
[Cross-Border Operations] Databases Planned Maintenance Window
Completed - The scheduled maintenance has been completed.
Apr 7, 06:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 7, 06:00 UTC
Scheduled - Please be advised that EBANX will be conducting scheduled maintenance on its core database systems.
While the maintenance window is 30 minutes, we anticipate a brief period of service unavailability lasting less than 1 minute.
Mar 4, 13:16 UTC
[Payout] [Mexico] Maintenance
Completed - The scheduled maintenance has been completed.
Apr 7, 06:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 7, 05:00 UTC
Scheduled - Payment method: Arcus (SPEI)
Country: Mexico
Start: April. 07th 5:00 UTC
End: April. 07th 6:00 UTC

Impact: Merchants will be able to create payouts during this window, but EBANX will withhold the process until the partner's maintenance is over. After this period, the payouts created during the maintenance window will be processed normally.
Mar 31, 12:59 UTC
Apr 6, 2026

No incidents reported.

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