All Systems Operational

Uptime over the past 90 days. View historical uptime.
Core Platform Operational
90 days ago
99.86 % uptime
Today
Payments API Operational
90 days ago
99.18 % uptime
Today
Payout API Operational
90 days ago
100.0 % uptime
Today
Payment Page Operational
90 days ago
100.0 % uptime
Today
Notification Service Operational
90 days ago
99.99 % uptime
Today
Tokenization Service Operational
90 days ago
100.0 % uptime
Today
EBANX Dashboard Operational
90 days ago
100.0 % uptime
Today
Developer Tools Operational
90 days ago
100.0 % uptime
Today
EBANX API Documentation Operational
90 days ago
100.0 % uptime
Today
Sandbox API Operational
90 days ago
100.0 % uptime
Today
Argentina Operational
E-Wallet Operational
Cards (credit/debit) Operational
Cash Operational
Bank Transfer Operational
Bolivia Operational
Cash Operational
Brazil Operational
PIX Operational
Cards (credit/debit) Operational
E-Wallet Operational
Boleto Operational
Bank Transfer Operational
Cash Operational
Chile Operational
Cards (credit/debit) Operational
E-Wallet Operational
ServiPag Operational
Voucher Operational
Sencillito Operational
Bank Transfer Operational
MultiCaja Operational
Colombia Operational
Cards (credit/debit) Operational
E-Wallet Operational
Bank Transfer Operational
Cash Operational
Costa Rica Operational
Cards (credit/debit) Operational
Dominican Republic Operational
Cards (credit/debit) Operational
Ecuador Operational
SafetyPay Operational
Egypt Operational
Cards (credit/debit) Operational
Fawry Operational
Ghana Operational
E-Wallet Operational
Guatemala Operational
Cards (credit/debit) Operational
India Operational
E-Wallet Operational
Cards (credit/debit) Operational
Kenya Operational
Cards (credit/debit) Operational
E-Wallet Operational
Mexico Operational
Cards (credit/debit) Operational
Cash Operational
E-Wallet Operational
SPEI Operational
OXXO Operational
Nigeria Operational
Bank Transfer Operational
Cards (credit/debit) Operational
E-Wallet Operational
Panama Operational
Cards (credit/debit) Operational
Paraguay Operational
Cards (credit/debit) Operational
Peru Operational
Cards (credit/debit) Operational
PagoEfectivo Operational
SafetyPay Operational
E-Wallet Operational
Philippines Operational
E-Wallet Operational
South Africa Operational
Cards (credit/debit) Operational
E-Wallet Operational
Uganda Operational
E-Wallet Operational
Uruguay Operational
Cards (credit/debit) Operational
E-Wallet Operational
Zambia Operational
E-Wallet Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

[WorldPay] System maintenance Jan 29, 2026 17:00-21:00 UTC

Our partner WorldPay will be undergoing schedule maintenance.

Payment Methods: Cards and Payout (via WorldPay)
Country: Brazil and Argentina
Start: Jan. 29th 17:00 UTC
End: Jan. 29th 21:00 UTC

Impact:

Online refund processing: Refunds requested via API or dashboard will be unavailable for up to 3 hours. If the merchant attempts to refund a customer during this period, the request may fail or be held.

Order Modifications: Manual capture requests or cancellations will be queued. Processing will only return to normal after maintenance.

Order Notifications: Although “Authorized/Declined” notifications (in real time) will not be affected, other status notifications (such as capture or settlement confirmation) may be delayed by up to 3 hours. This may cause a slight delay in updating the order status in the merchant's system.

Auto-capture: For merchants who operate with authorization and subsequent automatic capture, the process will be paused. Captures will be processed in batches as soon as the system returns.
Posted on Jan 19, 2026 - 20:47 UTC

[Payin] [Payout] [Argentina] DEBIN Maintenance Jan 31, 2026 05:00-09:00 UTC

Update - Payment method: DEBIN (Débito Inmediato)
Country: Argentina
Start: Jan. 31st 5:00 UTC
End: Jan 31st 9:00 UTC

Impact:
Pay in: Payment requests will be rejected. Please try again after the maintenance window.
Pay out: Merchants will be able to create payouts during this window, but EBANX will withhold the process until the partner's maintenance is over. After this period, the payouts created during the maintenance window will be processed normally.
Jan 23, 2026 - 14:40 UTC
Scheduled - Payment method: DEBIN (Débito Inmediato)
Country: Argentina
Start: Jan. 31st 5:00 UTC
End: Jan 31st 9:00 UTC

Impact: Merchants will be able to create payouts during this window, but EBANX will withhold the process until the partner's maintenance is over. After this period, the payouts created during the maintenance window will be processed normally.
Jan 23, 2026 - 12:25 UTC
Jan 28, 2026

No incidents reported today.

Jan 27, 2026

No incidents reported.

Jan 26, 2026
[Colombia] PSE Maintenance
Completed - The scheduled maintenance has been completed.
Jan 26, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 26, 06:00 UTC
Scheduled - PSE payments will have a scheduled maintenance to improve service quality.

Payment Type: PSE (Bank Transfer)
Country: Colombia
Start: January 26th, 6:00 am (UTC)
End: January 26th, 9:00 am (UTC)
Duration: 3 hours

Impact:
During the maintenance window, PSE payment processing may experience intermittence or temporary unavailability. Transactions attempted during this period may be rejected by the platform.
Jan 23, 18:41 UTC
Jan 25, 2026
[Colombia] PSE Maintenance - Phase 2
Completed - The scheduled maintenance has been completed.
Jan 25, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 25, 04:00 UTC
Scheduled - PSE payments will perform an scheduled maintenance to improve the quality of their services.

Payment Type: PSE (Bank Transfer)
Country: Colombia
Start: January 25th, 4:00 am (UTC)
End: January 25th, 7:00 am (UTC)
Duration: 3 hours

Impact: PSE payments may present intermittence or unavailability in payment processing.
Jan 15, 12:56 UTC
Jan 24, 2026

No incidents reported.

Jan 23, 2026

No incidents reported.

Jan 22, 2026
EBANX Dashboard Maintenance
Completed - The scheduled maintenance has been completed.
Jan 22, 22:59 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 22, 20:00 UTC
Scheduled - We will perform scheduled maintenance on all EBANX Dashboard environments. The maintenance is expected to last 3 hours, and all access to the EBANX Dashboard will be unavailable during this period.
Dec 19, 19:10 UTC
Jan 21, 2026
[Payout] [Mexico] Arcus Maintenance
Completed - The scheduled maintenance has been completed.
Jan 21, 04:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 21, 04:00 UTC
Scheduled - Payment method: Arcus (SPEI)
Country: Mexico
Start: Jan. 21st 4:00 UTC
End: Jan 21st 4:30 UTC
Impact: Merchants will be able to create payouts during this window, but EBANX will withhold the process until the partner's maintenance is over. After this period, the payouts created during the maintenance window will be processed normally.
Jan 19, 12:46 UTC
Jan 20, 2026
Worldpay Platform Upgrade (WPG Release 1)
Completed - The scheduled maintenance has been completed.
Jan 20, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 20, 04:00 UTC
Scheduled - During this window, the following impacts are expected for operations in Brazil and Argentina:
Order Modifications (Refunds): Notifications processing may be delayed up to 120 minutes during this time.
Order Modifications (Capture): For pre-authorized transactions we recommend to just send capture requests after the maintenance conclusion (Jan 20th 12:00 UTC).
Payment processing: Standard payment processing will NOT be impacted as EBANX will route transactions to another payment partner.
Jan 16, 12:37 UTC
Jan 19, 2026
[Brazil] Degraded Central Bank of Brazil Performance
Resolved - PIX volume and error rates are back to normal, incident is resolved.
Jan 19, 18:34 UTC
Monitoring - Central Bank of Brazil has mitigated the issue, we are still monitoring results to ensure full recovery
Jan 19, 18:19 UTC
Update - Central Bank of Brazil identified the issue and is working on mitigation
Jan 19, 17:59 UTC
Identified - We have identified an instability in the Central Bank of Brazil systems that is impacting the PIX payment network.
At this time, PIX transactions may fail or be unavailable for the majority of financial institutions.
We are monitoring the situation closely and will provide updates as more information becomes available.
Jan 19, 17:48 UTC
[Colombia] PSE Maintenance
Completed - The scheduled maintenance has been completed.
Jan 19, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 19, 06:00 UTC
Scheduled - PSE payments may present intermittence or unavailability in payment processing due to a maintenance scheduled to improve the quality of PSE services. Transactions may be rejected by the platform during this period.

Payment Type: PSE
Country: Colombia
Start: January 19th, 6 am (UTC)
End: January 19th, 9 am (UTC)
Duration: 3 hours

Impact: PSE payments may present intermittence or unavailability in payment processing.
Jan 16, 16:50 UTC
Jan 18, 2026
[Colombia] PSE Maintenance - Phase 1
Completed - The scheduled maintenance has been completed.
Jan 18, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 18, 03:30 UTC
Scheduled - PSE payments will perform an scheduled maintenance to improve the quality of their services.

Payment Type: PSE (Bank Transfer)
Country: Colombia
Start: January 18th, 3:30 am (UTC)
End: January 18th, 8:00 am (UTC)
Duration: 4 hours and 30 minutes

Impact: PSE payments may present intermittence or unavailability in payment processing.
Jan 15, 12:55 UTC
Jan 17, 2026

No incidents reported.

Jan 16, 2026

No incidents reported.

Jan 15, 2026
[Egypt] Degraded Partner Fawry Performance
Resolved - This incident has been resolved.
Jan 15, 01:42 UTC
Identified - We are currently experiencing degraded performance with our Fawry partner in Egypt. The issue is still ongoing. Our team is actively monitoring the situation together with the provider to restore normal service as soon as possible. We will continue to provide updates as more information becomes available.
Jan 14, 19:32 UTC
Jan 14, 2026
[India] Fino Payments Bank CBS Migration
Completed - The scheduled maintenance has been completed.
Jan 14, 04:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 10, 00:30 UTC
Scheduled - Fino payments bank is undergoing maintenance and the following will be affected:
- Payment Type: UPI & Cards
- Country: India
- Start: January 8th, 2:30 PM (UTC)
- End: January 12th, 6:30 PM (UTC)
- Duration: Approximately 100 hours
- Impact: This maintenance involves a partner-side Core Banking System (CBS) migration. During the specified windows, all transaction attempts for Fino Payments Bank will fail or be declined in real-time. No delayed or queued processing is expected for attempts made during this downtime.


Detailed Operational Impact:
- UPI Services (Inward, Outward, Mandates) Downtime from January 8th, 2:30 PM (UTC) until January 11th, 4:30 AM (UTC). All UPI acceptance and processing will be unavailable.
- Full service unavailability for Fino Payments Bank card-based payments from January 8th, 2:30 PM (UTC) until January 12th, 6:30 PM (UTC). Full service unavailability for card-based payments.
Jan 10, 00:18 UTC
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