EBANX Status

All Systems Operational

Third party acquirers Operational

API Operational

Customer Checkout Operational

EBANX Dashboard Operational

Sandbox Systems Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Partner Maintenance - Brazilian PIX Transactions Nov 17, 2024 05:00-08:00 UTC

Our partner link provider will perform a scheduled maintenance to improve their infrastructure stability.
During this period, Brazilian PIX transactions may experience intermittent outages of up to 15 minutes.
Posted on Nov 12, 2024 - 13:59 UTC

Cards Maintenance Nov 23, 2024 05:00-11:00 UTC

Cards payments may present intermittence or unavailability in payment processing due to a maintenance scheduled by one of our partners to improve the quality of our services. Transactions may be rejected by the platform during this period.

Country: Costa Rica
Date: 23 November, 5 AM - 11 AM (UTC)
Duration: From 1 hour to 6 hours
Expected Behavior: Intermittence or unavailability
Posted on Nov 13, 2024 - 15:23 UTC

[Worldpay] Maintenance Nov 24, 2024 03:00-06:00 UTC

[Cards] payments may present [LATAM Gateway will be undergoing maintenance, carrying out a database upgrade] in payment processing due to a maintenance scheduled by one of our partners to improve the quality of our services. Transactions may be rejected by the platform during this period.
Country: AR
Date: 2024-11-24
Duration: 3h
Expected Behavior: LATAM Gateway will be undergoing maintenance, carrying out a database upgrade
Posted on Nov 01, 2024 - 20:59 UTC

System Metrics Month Week Day

API Uptime

Fetching

EBANX Dashboard Uptime

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Past Incidents

Nov 20, 2024

No incidents reported today.

Nov 19, 2024

No incidents reported.

Nov 18, 2024

No incidents reported.

Nov 17, 2024

Cards Maintenance

Completed - The scheduled maintenance has been completed.
Nov 17, 21:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 17, 18:00 UTC

Scheduled - Cards payments may present intermittence or unavailability in payment processing due to a maintenance scheduled by one of our partners to improve the quality of our services. Transactions may be rejected by the platform during this period.

Country: Colombia
Date: 17 November, 6 pm - 9 pm
Duration: 3 hours
Expected Behavior: Intermittence or unavailability
Nov 14, 17:23 UTC

Nov 16, 2024

No incidents reported.

Nov 15, 2024

No incidents reported.

Nov 14, 2024

No incidents reported.

Nov 13, 2024

No incidents reported.

Nov 12, 2024

No incidents reported.

Nov 11, 2024

No incidents reported.

Nov 10, 2024

No incidents reported.

Nov 9, 2024

No incidents reported.

Nov 8, 2024

No incidents reported.

Nov 7, 2024

No incidents reported.

Nov 6, 2024

No incidents reported.