EBANX Status

Service Under Maintenance

Uptime over the past 90 days. View historical uptime.

Core Platform Under Maintenance

90 days ago

99.86 % uptime

Today

Payments API Under Maintenance

90 days ago

99.19 % uptime

Today

Payout API Operational

90 days ago

100.0 % uptime

Today

Payment Page Operational

90 days ago

100.0 % uptime

Today

Notification Service Operational

90 days ago

100.0 % uptime

Today

Tokenization Service Operational

90 days ago

100.0 % uptime

Today

EBANX Dashboard Operational

90 days ago

100.0 % uptime

Today

Developer Tools Operational

90 days ago

100.0 % uptime

Today

EBANX API Documentation Operational

90 days ago

100.0 % uptime

Today

Sandbox API Operational

90 days ago

100.0 % uptime

Today

Argentina Under Maintenance

E-Wallet Operational

Cards (credit/debit) Under Maintenance

Cash Operational

Bank Transfer Operational

Bolivia Operational

Cash Operational

Brazil Under Maintenance

PIX Operational

Cards (credit/debit) Under Maintenance

E-Wallet Operational

Boleto Operational

Bank Transfer Operational

Cash Operational

Chile Operational

Cards (credit/debit) Operational

E-Wallet Operational

ServiPag Operational

Voucher Operational

Sencillito Operational

Bank Transfer Operational

MultiCaja Operational

Colombia Under Maintenance

Cards (credit/debit) Operational

E-Wallet Operational

Bank Transfer Under Maintenance

Cash Operational

Costa Rica Operational

Cards (credit/debit) Operational

Dominican Republic Operational

Cards (credit/debit) Operational

Ecuador Operational

SafetyPay Operational

Egypt Operational

Cards (credit/debit) Operational

Fawry Operational

Ghana Operational

E-Wallet Operational

Guatemala Operational

Cards (credit/debit) Operational

India Operational

E-Wallet Operational

Cards (credit/debit) Operational

Kenya Operational

Cards (credit/debit) Operational

E-Wallet Operational

Mexico Operational

Cards (credit/debit) Operational

Cash Operational

E-Wallet Operational

SPEI Operational

OXXO Operational

Nigeria Operational

Bank Transfer Operational

Cards (credit/debit) Operational

E-Wallet Operational

Panama Operational

Cards (credit/debit) Operational

Paraguay Operational

Cards (credit/debit) Operational

Peru Operational

Cards (credit/debit) Operational

PagoEfectivo Operational

SafetyPay Operational

E-Wallet Operational

Philippines Operational

E-Wallet Operational

South Africa Operational

Cards (credit/debit) Operational

E-Wallet Operational

Uganda Operational

E-Wallet Operational

Uruguay Operational

Cards (credit/debit) Operational

E-Wallet Operational

Zambia Operational

E-Wallet Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

[Colombia] PSE Maintenance - Phase 1 Jan `18`, `2026` `03:30`-`08:00` UTC

PSE payments will perform an scheduled maintenance to improve the quality of their services.

Payment Type: PSE (Bank Transfer)
Country: Colombia
Start: January 18th, 3:30 am (UTC)
End: January 18th, 8:00 am (UTC)
Duration: 4 hours and 30 minutes

Impact: PSE payments may present intermittence or unavailability in payment processing.
Posted on Jan 15, 2026 - 12:55 UTC

[Colombia] PSE Maintenance Jan `19`, `2026` `06:00`-`09:00` UTC

PSE payments may present intermittence or unavailability in payment processing due to a maintenance scheduled to improve the quality of PSE services. Transactions may be rejected by the platform during this period.

Payment Type: PSE
Country: Colombia
Start: January 19th, 6 am (UTC)
End: January 19th, 9 am (UTC)
Duration: 3 hours

Impact: PSE payments may present intermittence or unavailability in payment processing.
Posted on Jan 16, 2026 - 16:50 UTC

Worldpay Platform Upgrade (WPG Release 1) Jan `20`, `2026` `04:00`-`12:00` UTC

During this window, the following impacts are expected for operations in Brazil and Argentina:
Order Modifications (Refunds): Notifications processing may be delayed up to 120 minutes during this time.
Order Modifications (Capture): For pre-authorized transactions we recommend to just send capture requests after the maintenance conclusion (Jan 20th 12:00 UTC).
Payment processing: Standard payment processing will NOT be impacted as EBANX will route transactions to another payment partner.
Posted on Jan 16, 2026 - 12:37 UTC

EBANX Dashboard Maintenance Jan `22`, `2026` `20:00`-`23:00` UTC

We will perform scheduled maintenance on all EBANX Dashboard environments. The maintenance is expected to last 3 hours, and all access to the EBANX Dashboard will be unavailable during this period.
Posted on Dec 19, 2025 - 19:10 UTC

[Colombia] PSE Maintenance - Phase 2 Jan `25`, `2026` `04:00`-`07:00` UTC

PSE payments will perform an scheduled maintenance to improve the quality of their services.

Payment Type: PSE (Bank Transfer)
Country: Colombia
Start: January 25th, 4:00 am (UTC)
End: January 25th, 7:00 am (UTC)
Duration: 3 hours

Impact: PSE payments may present intermittence or unavailability in payment processing.
Posted on Jan 15, 2026 - 12:56 UTC

Past Incidents

Jan 18, 2026

No incidents reported today.

Jan 17, 2026

No incidents reported.

Jan 16, 2026

No incidents reported.

Jan 15, 2026

[Egypt] Degraded Partner Fawry Performance

Resolved - This incident has been resolved.
Jan 15, 01:42 UTC

Identified - We are currently experiencing degraded performance with our Fawry partner in Egypt. The issue is still ongoing. Our team is actively monitoring the situation together with the provider to restore normal service as soon as possible. We will continue to provide updates as more information becomes available.
Jan 14, 19:32 UTC

Jan 14, 2026

[India] Fino Payments Bank CBS Migration

Completed - The scheduled maintenance has been completed.
Jan 14, 04:30 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 10, 00:30 UTC

Scheduled - Fino payments bank is undergoing maintenance and the following will be affected:
- Payment Type: UPI & Cards
- Country: India
- Start: January 8th, 2:30 PM (UTC)
- End: January 12th, 6:30 PM (UTC)
- Duration: Approximately 100 hours
- Impact: This maintenance involves a partner-side Core Banking System (CBS) migration. During the specified windows, all transaction attempts for Fino Payments Bank will fail or be declined in real-time. No delayed or queued processing is expected for attempts made during this downtime.

Detailed Operational Impact:
- UPI Services (Inward, Outward, Mandates) Downtime from January 8th, 2:30 PM (UTC) until January 11th, 4:30 AM (UTC). All UPI acceptance and processing will be unavailable.
- Full service unavailability for Fino Payments Bank card-based payments from January 8th, 2:30 PM (UTC) until January 12th, 6:30 PM (UTC). Full service unavailability for card-based payments.
Jan 10, 00:18 UTC

Jan 13, 2026

No incidents reported.

Jan 12, 2026

No incidents reported.

Jan 11, 2026

No incidents reported.

Jan 10, 2026

Jan 9, 2026

No incidents reported.

Jan 8, 2026

No incidents reported.

Jan 7, 2026

No incidents reported.

Jan 6, 2026

No incidents reported.

Jan 5, 2026

No incidents reported.

Jan 4, 2026

No incidents reported.

Service Under Maintenance

Related

Scheduled Maintenance

[Colombia] PSE Maintenance - Phase 1 Jan 18, 2026 03:30-08:00 UTC

[Colombia] PSE Maintenance Jan 19, 2026 06:00-09:00 UTC

Worldpay Platform Upgrade (WPG Release 1) Jan 20, 2026 04:00-12:00 UTC

EBANX Dashboard Maintenance Jan 22, 2026 20:00-23:00 UTC

[Colombia] PSE Maintenance - Phase 2 Jan 25, 2026 04:00-07:00 UTC

Past Incidents

[Colombia] PSE Maintenance - Phase 1 Jan `18`, `2026` `03:30`-`08:00` UTC

[Colombia] PSE Maintenance Jan `19`, `2026` `06:00`-`09:00` UTC

Worldpay Platform Upgrade (WPG Release 1) Jan `20`, `2026` `04:00`-`12:00` UTC

EBANX Dashboard Maintenance Jan `22`, `2026` `20:00`-`23:00` UTC

[Colombia] PSE Maintenance - Phase 2 Jan `25`, `2026` `04:00`-`07:00` UTC