We will perform scheduled maintenance on all EBANX Dashboard environments. The maintenance is expected to last 3 hours, and all access to the EBANX Dashboard will be unavailable during this period. Posted on
Dec 19, 2025 - 19:10 UTC
Resolved -
The incident is now resolved.
Dec 30, 16:22 UTC
Identified -
We are currently experiencing degraded performance with our SPEI payout partner in Mexico. The issue began at 13:00 UTC and is still ongoing. Our team is actively monitoring the situation together with the provider to restore normal service as soon as possible. We will continue to provide updates as more information becomes available.
Dec 30, 14:34 UTC
Completed -
The scheduled maintenance has been completed.
Dec 29, 09:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 29, 06:00 UTC
Scheduled -
PSE payments may present intermittence or unavailability in payment processing due to a maintenance scheduled to improve the quality of PSE services. Transactions may be rejected by the platform during this period.
Payment Type: PSE Country: Colombia Start: December 29th, 6 am (UTC) End: December 29th, 9 am (UTC) Duration: 3 hours
Impact: This maintenance will take place on December 29th from 6 a.m. until December 29th at 9 a.m.; during this time, service intermittence is expected.
Dec 26, 17:35 UTC