All Systems Operational
Core Platform
Operational
Payments API
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Operational
Payout API
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Operational
Payment Page
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Operational
Notification Service
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Operational
Tokenization Service
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Operational
EBANX Dashboard
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Operational
Developer Tools
Operational
EBANX API Documentation
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Operational
Sandbox API
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Operational
Argentina
Operational
E-Wallet
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Operational
Cards (credit/debit)
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Operational
Cash
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Operational
Bank Transfer
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Operational
Bolivia
Operational
Cash
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Operational
Brazil
Operational
PIX
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Operational
Cards (credit/debit)
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Operational
E-Wallet
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Operational
Boleto
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Operational
Bank Transfer
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Operational
Cash
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Operational
Chile
Operational
Cards (credit/debit)
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Operational
E-Wallet
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Operational
ServiPag
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Operational
Voucher
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Operational
Sencillito
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Operational
Bank Transfer
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Operational
MultiCaja
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Operational
Colombia
Operational
Cards (credit/debit)
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Operational
E-Wallet
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Operational
Bank Transfer
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Operational
Cash
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Operational
Costa Rica
Operational
Cards (credit/debit)
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Operational
Dominican Republic
Operational
Cards (credit/debit)
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Operational
Ecuador
Operational
SafetyPay
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Operational
Egypt
Operational
Cards (credit/debit)
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Operational
Fawry
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Operational
Ghana
Operational
E-Wallet
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Operational
Guatemala
Operational
Cards (credit/debit)
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Operational
India
Operational
E-Wallet
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Operational
Cards (credit/debit)
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Operational
Kenya
Operational
Cards (credit/debit)
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Operational
E-Wallet
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Operational
Mexico
Operational
Cards (credit/debit)
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Operational
Cash
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Operational
E-Wallet
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Operational
SPEI
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Operational
OXXO
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Operational
Nigeria
Operational
Bank Transfer
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Operational
Cards (credit/debit)
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Operational
E-Wallet
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Operational
Panama
Operational
Cards (credit/debit)
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Operational
Paraguay
Operational
Cards (credit/debit)
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Operational
Peru
Operational
Cards (credit/debit)
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Operational
PagoEfectivo
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Operational
SafetyPay
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Operational
E-Wallet
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Operational
Philippines
Operational
E-Wallet
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Operational
South Africa
Operational
Cards (credit/debit)
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Operational
Uganda
Operational
E-Wallet
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Operational
Uruguay
Operational
Cards (credit/debit)
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Operational
E-Wallet
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Operational
Zambia
Operational
E-Wallet
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Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
[Argentina] Coelsa system maintenance Aug 24, 2025 13:00-13:10 UTC
A change in the Coelsa network requires a change in our VPN connection with them.
The maintenance window is expected to last 10 minutes.
Impact:
Pay-in: unavailability for payment creation, queries and cancellations will resume as soon as the service is available again
Payout: delay in payout completion until the service is available again
Start date and time: August 24, 2025 at 13:00 UTC
End date and time: August 24, 2025 at 13:10 UTC
Duration: 10 minutes
Posted on Jul 31, 2025 - 19:44 UTC
The maintenance window is expected to last 10 minutes.
Impact:
Pay-in: unavailability for payment creation, queries and cancellations will resume as soon as the service is available again
Payout: delay in payout completion until the service is available again
Start date and time: August 24, 2025 at 13:00 UTC
End date and time: August 24, 2025 at 13:10 UTC
Duration: 10 minutes
Posted on Jul 31, 2025 - 19:44 UTC
[ All Countries ] System maintenance Aug 25, 2025 13:00-13:30 UTC
A change in our API SSL Certificate Authority is scheduled and no service interruptions or latency are expected during this period.
The maintenance window is expected to last approximately 30 minutes.
Posted on Jul 25, 2025 - 13:21 UTC
The maintenance window is expected to last approximately 30 minutes.
Posted on Jul 25, 2025 - 13:21 UTC
PSE Maintenance Aug 30, 2025 17:00-21:00 UTC
PSE payments may present intermittence or unavailability in payment processing due to a maintenance scheduled to improve the quality of our services. Transactions may be rejected by the platform during this period.
Country: Colombia
Date: August 30th, 5 pm - 9 pm (UTC)
Duration: 4 hours
Expected Behavior: Intermittence or unavailability
Posted on Aug 27, 2025 - 19:14 UTC
Country: Colombia
Date: August 30th, 5 pm - 9 pm (UTC)
Duration: 4 hours
Expected Behavior: Intermittence or unavailability
Posted on Aug 27, 2025 - 19:14 UTC
[Redeban] Maintenance Sep 1, 2025 03:00-03:30 UTC
PHASE I: Update of transaction processing interfaces with the VISA franchise
The VISA transaction authorization service may experience intermittent service interruptions, with the possibility of declines for a 15-minute period, from 3:00 a.m., COL., to 3:30 a.m., COL.
Gateways should not make any developments or adjustments, as this is an internal Redeban change. However, we recommend monitoring transactions for unusual behavior (other than issues such as insufficient balance, invalid data, invalid card status, etc.) after 3:30 a.m. COL on Monday, September 1, 2025, at which time the change from Redeban is finalized.
Country: Colombia
Date: 2025-09-01
Duration: 30 minutes
Expected Behavior: unavailable
Posted on Aug 27, 2025 - 20:05 UTC
The VISA transaction authorization service may experience intermittent service interruptions, with the possibility of declines for a 15-minute period, from 3:00 a.m., COL., to 3:30 a.m., COL.
Gateways should not make any developments or adjustments, as this is an internal Redeban change. However, we recommend monitoring transactions for unusual behavior (other than issues such as insufficient balance, invalid data, invalid card status, etc.) after 3:30 a.m. COL on Monday, September 1, 2025, at which time the change from Redeban is finalized.
Country: Colombia
Date: 2025-09-01
Duration: 30 minutes
Expected Behavior: unavailable
Posted on Aug 27, 2025 - 20:05 UTC
[Redeban] Maintenance Sep 3, 2025 03:00-03:30 UTC
PHASE II: Update of transaction processing interfaces with the VISA franchise
The VISA transaction authorization service may experience intermittent service interruptions, with the possibility of declines for a 15-minute period, from 3:00 a.m., COL., to 3:30 a.m., COL.
Gateways should not make any developments or adjustments, as this is an internal Redeban change. However, we recommend monitoring transactions for unusual behavior (other than issues such as insufficient balance, invalid data, invalid card status, etc.) after 3:30 a.m. COL on Wednesday, September 3, 2025, at which time the change from Redeban is finalized.
Country: Colombia
Date: 2025-09-03
Duration: 30 minutes
Expected Behavior: unavailable
Posted on Aug 27, 2025 - 20:10 UTC
The VISA transaction authorization service may experience intermittent service interruptions, with the possibility of declines for a 15-minute period, from 3:00 a.m., COL., to 3:30 a.m., COL.
Gateways should not make any developments or adjustments, as this is an internal Redeban change. However, we recommend monitoring transactions for unusual behavior (other than issues such as insufficient balance, invalid data, invalid card status, etc.) after 3:30 a.m. COL on Wednesday, September 3, 2025, at which time the change from Redeban is finalized.
Country: Colombia
Date: 2025-09-03
Duration: 30 minutes
Expected Behavior: unavailable
Posted on Aug 27, 2025 - 20:10 UTC
[Brazil] PIX Maintenance Window Notification Sep 15, 2025 06:00-07:00 UTC
Update -
We will be undergoing scheduled maintenance during this time.
Aug 18, 2025 - 13:14 UTC
Aug 18, 2025 - 13:14 UTC
Scheduled -
One of our partners will perform scheduled maintenance during 1 hour. During this interval, the processing of PIX transactions will present intermittence.
Start date and time: September 15, 2025 at 06:00 UTC
End date and time: September 15, 2025 at 07:00 UTC
Duration: 1 hour
Aug 15, 2025 - 21:30 UTC
Start date and time: September 15, 2025 at 06:00 UTC
End date and time: September 15, 2025 at 07:00 UTC
Duration: 1 hour
Aug 15, 2025 - 21:30 UTC
[Worldpay] Mantenimiento Oct 9, 2025 16:00-20:00 UTC
This maintenance allows us to prove that a fail over to our alternative data centre works as intended, which is a necessary step to prevent uncontrolled outages during planned maintenance.
The fail over also allows us to continue our program of network maintenance activities, upgrading associated hardware and software whilst providing new security features.
Services affected
Card Payouts: Mastercard and Visa Payout attempts will be queued and processed after maintenance is complete. Mastercard Send Payouts and Visa Direct Payouts will not be affected.
Incremental Authorisation: Incremental Authorisation requests submitted without a cookie, or with the previous authorisation being over 3 days old will fail. We recommend resubmitting any failed requests after the maintenance is complete.
Online Refund Processing: Online Refund Processing will be unavailable for up to 3 hours.
Order Inquiries: Order Inquiries will be unavailable for up to 3 hours. If you have integrated Order Inquiry responses into your payment processing, then this could cause you impact during our maintenance. Order Inquiries submitted during our maintenance will return the following error:
Synchronised Order Modifications: Synchronised Order Modifications will be unavailable for up to 4 hours.
Order Modifications: Order Modifications submitted during our maintenance will be queued. Please don’t resubmit Order Modifications. All queued Order Modifications will be processed after maintenance is complete.
Auto-capture: Auto-captures will be paused during our maintenance and will be automatically processed after our maintenance is complete.
Order Notifications: Notifications for Authorised/Refused, not submitted via a batch, will be unaffected. All other notifications will be queued for up to 3 hours. Once the notification service resumes notifications will be sent in order and will work towards usual service.
Merchant Administration Interface: The Merchant Administration Interface will be unavailable for up to 3 hours.
Pay As Order: Pay As Order requests submitted will fail if the original order is older than 3 days. We recommend resubmitting any failed requests after the maintenance is complete to process the payment successfully. Pay As Order requests submitted during the maintenance will return the following error message:
Secure Test: Secure Test will be unavailable for up to 3 hours.
Velocity checking: Velocity checking will be unavailable for up to 1 hour.
Futurepay: Futurepay will be unavailable for up to 1 hour.
Payment processing that does not rely on any of the above services will be available throughout the maintenance.
Country: AR and BR
Date: 2025-10-09
Duration: 4 hours
Expected Behavior: Intermittence or unavailability
Posted on Jun 11, 2025 - 16:57 UTC
The fail over also allows us to continue our program of network maintenance activities, upgrading associated hardware and software whilst providing new security features.
Services affected
Card Payouts: Mastercard and Visa Payout attempts will be queued and processed after maintenance is complete. Mastercard Send Payouts and Visa Direct Payouts will not be affected.
Incremental Authorisation: Incremental Authorisation requests submitted without a cookie, or with the previous authorisation being over 3 days old will fail. We recommend resubmitting any failed requests after the maintenance is complete.
Online Refund Processing: Online Refund Processing will be unavailable for up to 3 hours.
Order Inquiries: Order Inquiries will be unavailable for up to 3 hours. If you have integrated Order Inquiry responses into your payment processing, then this could cause you impact during our maintenance. Order Inquiries submitted during our maintenance will return the following error:
Synchronised Order Modifications: Synchronised Order Modifications will be unavailable for up to 4 hours.
Order Modifications: Order Modifications submitted during our maintenance will be queued. Please don’t resubmit Order Modifications. All queued Order Modifications will be processed after maintenance is complete.
Auto-capture: Auto-captures will be paused during our maintenance and will be automatically processed after our maintenance is complete.
Order Notifications: Notifications for Authorised/Refused, not submitted via a batch, will be unaffected. All other notifications will be queued for up to 3 hours. Once the notification service resumes notifications will be sent in order and will work towards usual service.
Merchant Administration Interface: The Merchant Administration Interface will be unavailable for up to 3 hours.
Pay As Order: Pay As Order requests submitted will fail if the original order is older than 3 days. We recommend resubmitting any failed requests after the maintenance is complete to process the payment successfully. Pay As Order requests submitted during the maintenance will return the following error message:
Secure Test: Secure Test will be unavailable for up to 3 hours.
Velocity checking: Velocity checking will be unavailable for up to 1 hour.
Futurepay: Futurepay will be unavailable for up to 1 hour.
Payment processing that does not rely on any of the above services will be available throughout the maintenance.
Country: AR and BR
Date: 2025-10-09
Duration: 4 hours
Expected Behavior: Intermittence or unavailability
Posted on Jun 11, 2025 - 16:57 UTC