All Systems Operational
Third party acquirers ? Operational
API ? Operational
Customer Checkout ? Operational
EBANX Dashboard ? Operational
Sandbox Systems ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Our partner link provider will perform a scheduled maintenance to improve their infrastructure stability.
During this period, Brazilian PIX transactions may experience intermittent outages of up to 15 minutes.

Posted on Nov 12, 2024 - 13:59 UTC
Cards Maintenance Nov 23, 2024 05:00-11:00 UTC
Cards payments may present intermittence or unavailability in payment processing due to a maintenance scheduled by one of our partners to improve the quality of our services. Transactions may be rejected by the platform during this period.

Country: Costa Rica
Date: 23 November, 5 AM - 11 AM (UTC)
Duration: From 1 hour to 6 hours
Expected Behavior: Intermittence or unavailability

Posted on Nov 13, 2024 - 15:23 UTC
[Worldpay] Maintenance Nov 24, 2024 03:00-06:00 UTC
[Cards] payments may present [LATAM Gateway will be undergoing maintenance, carrying out a database upgrade] in payment processing due to a maintenance scheduled by one of our partners to improve the quality of our services. Transactions may be rejected by the platform during this period.
Country: AR
Date: 2024-11-24
Duration: 3h
Expected Behavior: LATAM Gateway will be undergoing maintenance, carrying out a database upgrade

Posted on Nov 01, 2024 - 20:59 UTC
API Uptime
Fetching
EBANX Dashboard Uptime
Fetching
Past Incidents
Nov 21, 2024

No incidents reported today.

Nov 20, 2024

No incidents reported.

Nov 19, 2024

No incidents reported.

Nov 18, 2024

No incidents reported.

Nov 17, 2024
Completed - The scheduled maintenance has been completed.
Nov 17, 21:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 17, 18:00 UTC
Scheduled - Cards payments may present intermittence or unavailability in payment processing due to a maintenance scheduled by one of our partners to improve the quality of our services. Transactions may be rejected by the platform during this period.

Country: Colombia
Date: 17 November, 6 pm - 9 pm
Duration: 3 hours
Expected Behavior: Intermittence or unavailability

Nov 14, 17:23 UTC
Nov 16, 2024

No incidents reported.

Nov 15, 2024

No incidents reported.

Nov 14, 2024

No incidents reported.

Nov 13, 2024

No incidents reported.

Nov 12, 2024

No incidents reported.

Nov 11, 2024

No incidents reported.

Nov 10, 2024

No incidents reported.

Nov 9, 2024

No incidents reported.

Nov 8, 2024

No incidents reported.

Nov 7, 2024

No incidents reported.