Identified - We are currently experiencing degraded performance with our Fawry partner in Egypt. The issue is still ongoing. Our team is actively monitoring the situation together with the provider to restore normal service as soon as possible. We will continue to provide updates as more information becomes available.
Jan 14, 2026 - 19:32 UTC
Core Platform
Major Outage
90 days ago
99.95
% uptime
Today
Payments API
Major Outage
90 days ago
99.72
% uptime
Today
Payout API
Operational
90 days ago
100.0
% uptime
Today
Payment Page
Operational
90 days ago
100.0
% uptime
Today
Notification Service
Operational
90 days ago
100.0
% uptime
Today
Tokenization Service
Operational
90 days ago
100.0
% uptime
Today
EBANX Dashboard
Operational
90 days ago
100.0
% uptime
Today
Developer Tools
Operational
90 days ago
100.0
% uptime
Today
EBANX API Documentation
Operational
90 days ago
100.0
% uptime
Today
Sandbox API
Operational
90 days ago
100.0
% uptime
Today
Argentina
Operational
E-Wallet
Operational
Cards (credit/debit)
Operational
Cash
Operational
Bank Transfer
Operational
Bolivia
Operational
Cash
Operational
Brazil
Operational
PIX
Operational
Cards (credit/debit)
Operational
E-Wallet
Operational
Boleto
Operational
Bank Transfer
Operational
Cash
Operational
Chile
Operational
Cards (credit/debit)
Operational
E-Wallet
Operational
ServiPag
Operational
Voucher
Operational
Sencillito
Operational
Bank Transfer
Operational
MultiCaja
Operational
Colombia
Operational
Cards (credit/debit)
Operational
E-Wallet
Operational
Bank Transfer
Operational
Cash
Operational
Costa Rica
Operational
Cards (credit/debit)
Operational
Dominican Republic
Operational
Cards (credit/debit)
Operational
Ecuador
Operational
SafetyPay
Operational
Egypt
Major Outage
Cards (credit/debit)
Operational
Fawry
Major Outage
Ghana
Operational
E-Wallet
Operational
Guatemala
Operational
Cards (credit/debit)
Operational
India
Operational
E-Wallet
Operational
Cards (credit/debit)
Operational
Kenya
Operational
Cards (credit/debit)
Operational
E-Wallet
Operational
Mexico
Operational
Cards (credit/debit)
Operational
Cash
Operational
E-Wallet
Operational
SPEI
Operational
OXXO
Operational
Nigeria
Operational
Bank Transfer
Operational
Cards (credit/debit)
Operational
E-Wallet
Operational
Panama
Operational
Cards (credit/debit)
Operational
Paraguay
Operational
Cards (credit/debit)
Operational
Peru
Operational
Cards (credit/debit)
Operational
PagoEfectivo
Operational
SafetyPay
Operational
E-Wallet
Operational
Philippines
Operational
E-Wallet
Operational
South Africa
Operational
Cards (credit/debit)
Operational
E-Wallet
Operational
Uganda
Operational
E-Wallet
Operational
Uruguay
Operational
Cards (credit/debit)
Operational
E-Wallet
Operational
Zambia
Operational
E-Wallet
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
We will perform scheduled maintenance on all EBANX Dashboard environments. The maintenance is expected to last 3 hours, and all access to the EBANX Dashboard will be unavailable during this period. Posted on
Dec 19, 2025 - 19:10 UTC
Completed -
The scheduled maintenance has been completed.
Jan 14, 04:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 10, 00:30 UTC
Scheduled -
Fino payments bank is undergoing maintenance and the following will be affected: - Payment Type: UPI & Cards - Country: India - Start: January 8th, 2:30 PM (UTC) - End: January 12th, 6:30 PM (UTC) - Duration: Approximately 100 hours - Impact: This maintenance involves a partner-side Core Banking System (CBS) migration. During the specified windows, all transaction attempts for Fino Payments Bank will fail or be declined in real-time. No delayed or queued processing is expected for attempts made during this downtime.
Detailed Operational Impact: - UPI Services (Inward, Outward, Mandates) Downtime from January 8th, 2:30 PM (UTC) until January 11th, 4:30 AM (UTC). All UPI acceptance and processing will be unavailable. - Full service unavailability for Fino Payments Bank card-based payments from January 8th, 2:30 PM (UTC) until January 12th, 6:30 PM (UTC). Full service unavailability for card-based payments.
Jan 10, 00:18 UTC